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Cascade Outdoor Power Equipment

Lawn Mower & Power Tool Repair, Knife sharpening

About us

We are a full line Stihl and Husqvarna dealer. We have factory trained technicians in our full service department, servicing both 2-cycle and 4-cycle engines. We offer sharpening service too - chainsaw chains and mower blades.

Business highlights

15 years of trusted experience

Services we offer

Service and repair of 2-cycle and 4-cycle engines. Sharpening service - chainsaw chains, axes, mower blades, select hedge trimmer blades

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.0
professionalism
4.6
responsiveness
4.0
punctuality
4.0
Showing 1-5 of 5 reviews

Robert B.
11/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Purchased a nozzle for my Karcher Power Washer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$70

John M.
04/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: They serviced my old Stihl chainsaw. Did a great job,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

M M.
08/2014
5.0
lawn mower repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

C. Kelley H.
05/2014
3.0
lawn mower repair
  + -1 more
It took over a month, and not one time did was I called to tell me what was happening. I specifically asked to be called if there were any delays or if the cost was over $150. I was the person who called them over and over, even after they told me they would contact me on certain day's. By the time I had received my mower my grass was a nightmare to mow (it was an all day event)! Usually it takes 30 minutes to mow my lawn. I was very disappointed. This was also my first time using Angie's List (who recommended them by rating's). VERY DISSAPOINTED!
Description of Work: Replaced carburetor on mower and did a tune-up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$220

Susan R.
06/2013
5.0
lawn mower repair
  + -1 more
I was very happy with their service. They were very friendly. It is a family run business. I have used them several times and I met with the mechanic who met with my mower. It is ancient and very hard to get parts for. They are very honest. They are very easy to deal with. They are very straightforward. I'd rather have someone tell me the honest truth, the fact ordering the part will take a long time. They seem like real honest people to work with. They are fantastic.
Description of Work: I used Cascade Outdoor Power Equipment. I originally contacted them to fix my lawnmower. They do other stuff too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Cascade Outdoor Power Equipment
Thanks [member name removed] for your review! We appreciate your patience while waiting for the parts. They were a bit hard to find and we had to wait for them to come in, but we did it! It's a pleasure to have customers like you. We look forward to seeing you soon - stop by and say hi!

    Contact information

    1215 W Airway, Lebanon, OR 97355

    www.stihldealer.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Mower & Power Tool Repair,
    Knife sharpening

    FAQ

    Cascade Outdoor Power Equipment is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 2:00 PM

    Cascade Outdoor Power Equipment accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Cascade Outdoor Power Equipment does not offer free project estimates.
    No, Cascade Outdoor Power Equipment does not offer eco-friendly accreditations.
    No, Cascade Outdoor Power Equipment does not offer a senior discount.
    No, Cascade Outdoor Power Equipment does not offer emergency services.
    Yes, Cascade Outdoor Power Equipment offers warranties.
    Cascade Outdoor Power Equipment offers the following services: Service and repair of 2-cycle and 4-cycle engines. Sharpening service - chainsaw chains, axes, mower blades, select hedge trimmer blades

    Contact information

    1215 W Airway, Lebanon, OR 97355

    www.stihldealer.net

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 2:00 PM