Repair and installation of all kitchen appliances as well as washer and dryers. When you call, I will be the one doing the repairs or installation - we do not subcontract out any business. We accept check or cash.
Business highlights
19 years of trusted experience
Services we offer
Appliance repair and instillation which includes haul away of your old appliance if needed.
Jerimiah was able to do a same day appointment. He was able to diagnose it with 30 minutes. He then drove across town to pick the part up, come back, and install it!
Description of Work: Diagnose refrigerator fresh food compartment not cooling enough, and repair FF evaporator fan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Dennis H.
11/2018
5.0
appliance repair
 + -1 more
It was difficult to find anyone that installs a dishwasher. Once I saw that installation was in his business name, I knew this was probably a good idea. I had researched pricing for this job on the internet so when he offered his price I knew it was a good deal. He quickly installed the machine and then he spent some time showing me all the functions of my new appliance. He picked up his mess and he would have put all my things back under the sink area, but I offered to do it myself. I asked for several business cards to pass them around.
Description of Work: Dishwasher installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Platinum Appliance Installation and Repair Co.
Thank you for the kind review! I'm glad we were able to serve you.
Kristin S.
11/2017
5.0
appliance repair, appliance refinishing
 + 0 more
Jeremiah is nothing short of a miracle worker. Our newly purchased home came with a recently remodeled kitchen - but no dishwasher! To make matters worse, the cabinets were not built to standard (just slightly smaller), so it wasn't going to be easy to cut out a cabinet to fit a standard 24 inch dishwasher. We called many companies to try to find someone to help with the cabinetry and appliance installation and could not find anyone who could do both. We were beginning to fear that we'd have to settle for an 18 inch dishwasher just because the required cabinetry work would just be too tight. Then we finally found Jeremiah. He came out for an initial quote. After taking careful measurements, he concluded that he could, in fact, install a standard 24 inch dishwasher in the space. He offered us a quote that was all in: It included cabinetry work, possible electric (adding an outlet), dishwasher hook up to plumbing. Based on that, I ordered a dishwasher and called Jeremiah for installation once it arrived. Installation took almost 8 hours. Jeremiah had communicated that it would take him the whole day, so this was expected. What was not expected was Jeremiah's diligence! It would be too long a review to detail all the cabinetry work he did - but to summarize - he had to cut material from all 4 sides of the opening. He made a template to ensure straight and level cutting. He also went to Home Depot and had them perfectly cut a replacement cabinet wall for the cabinet under the sink! When it came time to install the dishwasher, he was very diligent in the way he ensured it was perfectly level and also properly put under the counter top. When he shared an initial quote, I thought it was high - but given that I could not find any one else to even get a comparison from, I went ahead with it. I am so happy at the quality of his work that I think it was money well spent. After a year without a dishwasher, I am thrilled!!! The only thing that wasn't an "A" was his timeliness. He was an hour late for both the initial quote and installation and I had to call him both times to confirm he was still coming (which he was). Not a huge deal as I understand everyone is different and sometimes other jobs cause delays - but just a call out. I would definitely use Jeremiah again!
Description of Work: We needed a cabinet cut out to fit a dishwasher. We then needed the dishwasher installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$660
Response from Platinum Appliance Installation and Repair Co.
Thank you for the kind review! It was a pleasure to be of service and I'm happy you are pleased with the job. I appreciate your feedback and look forward to earning an "A" in every category.
Darren E.
09/2016
5.0
appliance repair
 + -1 more
Mr. Reed was extremely courteous, knowledgeable; a true professional and perhaps one, if not the best experience I have had with a professional service. As another reviewer mentioned, he use boot covers over his shoes on entering our home without us asking. We were having the vent hood over our stove replaced, so he covered the area so that dust and debris from the drilling did not cover the entire kitchen counter and floors. The installation was completed in just about an hour and I couldn't be happier with the result. In addition, the final price was the same as Mr. Reed quoted on the phone even though he had to step out and buy an adapter as the new vent hood had a different configuration than the old unit. Typically appliance repairs are going to be expensive, and at least for me I am always worried about whether I am getting a fair price, but with Mr. Reed I really believe that he will give me the best deal possible on appliance work in the future. I highly recommend Mr. Reed based on my experience with thus far.
Description of Work: Vent hood installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Platinum Appliance Installation and Repair Co.
Thank you so much for the generous review! I appreciate the opportunity to serve you.
Chris P.
06/2016
5.0
appliance repair
 + -1 more
Jeremiah was very courteous and professional. Had to work in very tight space and get inside dryer to add new connector, etc. Had to use good judgement to re-route the exhaust vent. Results were great.
Description of Work: Moved and re-installed existing washer and dryer. Moved dryer exhaust vent from behind to side and re-routed thru a cabinet to outside. Moved the dryer door from left open to right open.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Response from Platinum Appliance Installation and Repair Co.
I appreciate you taking the time to offer your kind remarks. Thank you for allowing me to assist you with your project!
Jasmin K.
06/2016
5.0
small appliance repair
 + -1 more
First, although Jeremiah was booked, he came the same day we spoke when he had a cancellation. His professionalism was remarkable. He put on shoe covers without being asked. He explained potential additional material charges before beginning the work. He worked quickly and efficiently. He explained all the buttons and functions on my dishwasher in helpful detail after installation. He cleaned up after himself and answered questions. It's hard to imagine anything that could have improved the experience.
Description of Work: Installed a Bosch dishwasher into my cabinet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Platinum Appliance Installation and Repair Co.
Thank you so much for the kind review! I'm glad I could help you with your project.
Barry S.
08/2015
5.0
appliance repair
 + -1 more
I called Larry on Monday and he came out Tuesday. I had called a couple other companies and could not get an appoinment until Thursday & Friday. I just randomly called people on Angies List. Larry came out when he said he would, fixed my display which was knocked out via power surge. It was done quick and Larry was very friendly and professional. When i find someone I feel good about I keep them in my phone for future service. Great professional service!
Description of Work: Fixed Stove Display
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
David L.
03/2015
5.0
appliance repair
 + -1 more
Larry was fantastic. We purchased an electric range at Sears, and he was contracted to do the installation. He was right on time, very polite and professional, and very mindful of our house and the new range. He wore shoe covers coming into the house. The installation was anything but routine. He had to trim the counter and level the floor since it was uneven underneath. The electrical was 4 wire instead of 3, which meant he had the wrong connection plug. and the back of the range did not fit under the counter like we had hoped. Larry worked around all these challenges and successfully installed the range. He also adjusted our dishwasher, since the range stuck out farther than we measured, interfering with the door clearance. He cleaned up after he finished, and took all the debris, packing, and old range when he left. I have not seen such professionalism or courtesy from a service tech like this. I would highly recommend him for any task in his wheelhouse.
Description of Work: Installation of new electric range.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
SANDRA K.
03/2015
5.0
appliance repair
 + -1 more
Larry came on a Saturday to install a new oven. He was on time, completed the work very efficiently and took away the old oven and the packing! We have used Larry before to repair a washing machine. He is very responsive and professional and works quickly. The new oven was delivered to our front porch on a pallet. Larry had to move the oven into the kitchen and deal with the packaging. The new oven did not perfectly fit into the space and Larry worked to make to fit beautifully.
Description of Work: Larry took out a non-working oven and replaced it with the new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Susan H.
12/2014
5.0
appliance repair
 + -1 more
Larry was on-time, efficient and very professional with his service. I would not hesitate to contact him again. We actually had another service provider in working on the same day and he even commented how nice Larry was.
Description of Work: Installed dishwasher and consulted on range.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
JIM V.
11/2014
5.0
appliance repair
 + -1 more
We completely renovated a rental property and when it came time to install a new side-by-side washer and dryer in the basement, we found that the floor was so unlevel that the W&D would not sit on the floor without rocking. It was going to take more that the levelers built into the appliances to level them. We called Larry Reed of Platinum Installation (from Angie's List) and he came out and looked at the equipment and then went to work. He had all of the equipment in his truck that he needed to level the appliances properly. This included lumber and other tools. While working at leveling, he also checked to see if the movers from Lowe's, who delivered the appliances, had removed the tie-downs inside the machines?they had not. He removed them thereby avoiding damage when we would have turned them on. Larry is clearly one of those rare people who loves what he does, takes pride in his exceptional customer service, and meets every commitment. We will use Larry for all of our installation and repair needs. He is very responsive in his email and telephone communication. I will refer Larry without any reservation.
Description of Work: Leveled new washer and dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ryan H.
08/2014
5.0
appliance repair
 + -1 more
Larry is as good as they come. He came out here twice and was punctual and diligent in both his visits. When we asked for assistance on a Saturday, he said, "no problem." When we tipped him at the end, he was so gracious acting as if he didn't deserve it. I would recommend Larry to anyone.
Description of Work: Installation of three kitchen appliances
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Laura H.
06/2014
5.0
appliance repair
 + -1 more
He was really nice and friendly. I made a mistake on what was broken so he had to go back out and get a part in the snow. He was just a great guy.
Description of Work: They fixed my oven. The broiler snapped and I had them replace that along with two new racks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
David C.
05/2014
5.0
appliance repair
 + -1 more
Would I or will I use Larry's service again if needed...."Absolutely" and I will recommend him to other people also !
Description of Work: Larry came to our house the same day I called him and did the job that we needed. We were almost through with our kitchen remodel and needed to have our slide in oven , microwave , dishwasher , faucet , and garbage disposer installed to finish the project. He was very knowledgeable about our products and made sure that after test each one after installation that everything was working perfectly before leaving. While in the process of installing he had to run to Lowes a couple of times for just the right parts needed because he didn't want to use old parts from older appliances to finish the job. Larry was very efficient in his work and even though the counter people had miss measured the cut out for the slide in range he had just the right tools on hand to make the correction work perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
jennifer B.
02/2014
5.0
appliance repair
 + -1 more
He was very prompt and courteous. He had to go get the part and he was back in an hour and finished the job. Would certainly use him again.
Description of Work: Larry replaced the heating unit in our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Dennis G.
11/2013
5.0
appliance repair
 + -1 more
Larry and I exchanged a few emails before making arrangements to install our new appliances, and we agreed on a price, date and time. Larry arrived when he said he would, did a very professional job, cleaned everything up nicely before leaving, and also was very helpful with pointers on how to use and clean our new appliances. I would not hesitate to recommend Platinum to anyone.
Description of Work: Install electric slide in range, dishwasher and over the range microwave/convection oven. Remove and haul away old units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Laura H.
10/2013
5.0
appliance repair
 + -1 more
Larry was on time, came in and went right to work. We had to have the heating element replaced. He left was back with in the hour with the part.
Description of Work: Fixed the heating element in the refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
John E.
09/2013
5.0
appliance repair
 + -1 more
He was on time as promised. Polite and Proffessional. He kept in contact before his appointment. He will be the only one we need to call for all our appliance needs. Super service!! Super guy!!
Description of Work: Total check up of dishwasher. Advised the repair would be more than replacement of the dishwasher. We were totally impressed by Larry's honesty and professionalism. He will be picking up a new dishwasher and installing it for us in the future. If you need service, he is the one to call. He gets a 10+ from us. Wonderful person. He even wore little booties when he came into our home.!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Jennifer M.
08/2013
5.0
appliance repair, small appliance repair
 + 0 more
Larry explained what he did and found. He was very professional and courteous as well as careful about avoiding making an unnecessary mess. I definitely would call again. He had explained his pricing when we spoke on the phone. I think the cost was very reasonable.
Description of Work: Took the dishwasher apart and cleared lines. Fixed the clog. No need for new parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Paul K.
08/2013
5.0
appliance repair
 + -1 more
We found that the control board was not working. He came out a few times and was able to a nice job. The amount of work that had to be done amazed me. He was able to get it working enough I could use it. He did a fantastic job.
Description of Work: The freezer was not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sandra T.
07/2013
5.0
appliance repair, small appliance repair
 + 0 more
After a kitchen remodel, the old disposal didn't want to work. The next morning, I started e-mailing for quotes, and Larry answered within minutes. The price he quoted was better than anyone else, and he was very responsive. He had an opening for the next day, and arrived exactly on time. Within 45 minutes the work was done, and my new disposal is working better than the old one ever did.
Description of Work: Installed Garbage Disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Norma Royce S.
05/2013
5.0
appliance repair
 + -1 more
He came in there at 6 o'clock at, my dog loves him, he extremely continuous, reasonably priced, explains everything, he coming back out for me tomorrow!!
Description of Work: He wired my new dry, the plug was 3 prong
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
CONSTANCE M.
04/2013
5.0
appliance repair
 + -1 more
Great. fast, professional, pleasant.
Description of Work: Repairs on a very old dishwasher. Larry found us the part and completed the repairs, all in a couple of hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
KRISTINE D.
04/2013
5.0
appliance repair
 + -1 more
Platinum Installation identified the problem quickly and replaced all the defective parts in a timely fashion. Their repairman was courteous, prompt, and left the work area clean. Although there was some trouble in finding parts, he took care of it without any extra charge to me. In fact, he charged less than the original quote!
Description of Work: My dishwasher, less than 10 years old, would not engage despite it having power.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Helen P.
04/2013
5.0
appliance repair
 + -1 more
Larry was knowledgeable, patient and kind. We were running behind on rebuilding our cabinets and he has no complaints about our lack of timeliness. He simply helped out with getting the cabinet walls secured and then went about his business. It was a super experience from start to finish. We will have him out again soon to install our gas range once it arrives.
Description of Work: Larry installed our new dishwasher and assisted my husband to build the base cabinet that houses the dishwasher
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Appliance Refinishing
FAQ
Platinum Appliance Installation and Repair Co. is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Platinum Appliance Installation and Repair Co. accepts the following forms of payment: Check
No, Platinum Appliance Installation and Repair Co. does not offer eco-friendly accreditations.
No, Platinum Appliance Installation and Repair Co. does not offer a senior discount.
No, Platinum Appliance Installation and Repair Co. does not offer emergency services.
Yes, Platinum Appliance Installation and Repair Co. offers warranties.
Platinum Appliance Installation and Repair Co. offers the following services: Appliance repair and instillation which includes haul away of your old appliance if needed.