Pipeline Plumbing & Drains

We had a really bad ice storm that froze my pipes. They set me up an appointment very fast. Then we had to postpone the appointment due to another ice storm. 2 days later the appointment was booked for the next day. They arrived on time. Daniel explained everything he was going to do, with a reasonable price quote. I watched the job performed and asked questions while he was doing the job. He was very knowledgeable about his job and what he did. I felt very comfortable the job was in great hands. Daniel went to turn the water back on there were more leaks. With a smile and great attitude he fixed those pipes also. Daniel even put back all the insulation around the pipes, buttoned up the place. Talking with Lori, Darla and Samantha in the office I immediately felt like I was in good hands. Highly recommend you all, Thank you so much!

$2800 to replace a 50 gallon water heater. Wow, this place is expensive and would go somewhere else.

They wanted to charge me $125 for an estimate. Plenty of other quality plumbers out there.

Went very well, helped schedule inspector, done in 2 steps far apart in between building. Great work very friendly.

I have been using them for several years. They are friendly and efficient, from office staff to plumbers. Love my new easy to use, easy to clean faucets.

Polite, professional, knowledgeable staff. One installer was fully trained and the other apprenticing (which was just fine with us). Scheduling the appointment was easy and we never had a glitch during the entire process. Great with service and will happily use again when needed.

very profession, they go through what my problem me. they gave me very fair estimate. very helpful and courteous and efficient

Service went very well. Brent arrived on time, was very courteous, and explained what was was needed. 2 drains needed cleaning (bathtub and kitchen sink). Very satisfied with his work. Price was fair. I would hire again.

I am really pleased with Pipeline Plumbing work! From the initial estimate to the completion of the work, it was an excellent service. I had a 30 years old A.O. Smith, 18in gas water heater that sometime in January started discharging excessive amount of water through the overflow pipe. Drew did the estimate and determined that a buildup over the thermometer is causing the problem. Given the age of the water heater, he advised replacing it. He offered two options (both at a reasonable price): water heater and installation provided by Pipeline Plumbing, or water heater supplied by customer and installation by Pipeline Plumbing. Given the small size of the water heater, I chose to place a custom order, and to use Pipeline Plumbing for the installation step of the project only. I researched existing water heaters, confirmed with Drew the one I found will work, and placed the order. There was a long wait period before the water heater arrived, however Pipeline Plumbing were very understanding and flexible with scheduling the service. On the installation day Drew arrived as scheduled, and in a few hours I had the new water heater installed. Very pleased with the service from beginning to end. Will hire them again, and will highly recommend them the anyone needing plumbing services.

Great service and communication throughout. Highly recommend.

Our experience with Pipeline Plumbing was perfect from beginning to end. They were really professional about scheduling, called to confirm, then called ahead of time on the day of the service. The plumber who came, Chris, was equally professional and did an expert job of troubleshooting the issue, then fixing the spot where the leak was coming from. I've had to call service people in many times before and my experience is always hit-and-miss--I was pleasantly surprised that the service we received from Pipeline was exactly what a customer expects from a service provider: professional, timely, efficient, and thorough. Highly recommend!

Brent arrived a little earlier than scheduled and did an excellent job. Given that he was able to clear the house drains, I asked him to do the same for the connection to the sewer. He scoped and then power washed the main drain as a proactive measure. He was very good about cleanup of his work sites and was very easy to communicate with during his service.

It job went well. The drive way drain was plugged about 4 feet+ in, with fir needles and mud. The job took less than an hour. The technician ran a camera approximately 35 feet down the drain to inspect. The drain appeared completely clear. I was completely satisfied and will use them again if another problem arises.

I had an appointment that was scheduled a week in advance. The day prior to the appointment I received a phone call confirming the appointment with a window of 12:00 - 2:00. At 2:30 nobody had arrived. I called their office and was told the plumber assigned to our project was not working today and I would need to reschedule my appointment. I never received a phone call notifying me of this. I had to reschedule my entire day to accommodate the originally scheduled appointment. Their customer service stinks. I would strongly recommend against hiring them.

Prompt, professional and easy to work with. Very pleased with experience and results.

These guys were absolutely fantastic. Professional, transparent, really acted like this was their house. Fair price! Highly recommend!

It went great - hydro jetting seemed to work well, cleaned everything out and storm drains worked better.

Excellent. Technician was extremely professional, ensured that the system was working correctly and cleaned up from job. Would hire them again if ever needed.

The communication with this company is the best I have ever experienced. Calls are answered (I was never sent to voicemail), and messages sent via Angie's List were responded to within the hour. The plumber they sent out, Ken, was polite and professional. A few hours after he left, I had a additional question. I called the company and they had Ken return my call within 2 hours. He talked to me on the phone and helped me understand what was going on. I would definitely use this company again.

Everything went great, from making the appointment to having the work completed. Everyone was friendly and knowledgeable. The tech did a quick and thorough job. I would definitely hire again!

It went very well. We were very satisfied with the technician/plumbers they sent out and the time they spent to clear the drain.

They were super quick to respond to my request and were able to get out in a timely manner. They were able to fix the leaking hose bib. Great service, knowledgeable and very professional. I would highly recommend them.

Came out within a hour of call. Diligent in tracing the source of backup. Kept informed of running costs. Bill arrived in email by end of service day. Neglected to add senior discount which was promptly adjusted with call to office.

Pipeline was a pleasure to work with. The front office was responsive and scheduled us quickly. The plumber who came to do our small job (I didn't get his name) was efficient, friendly and professional.

That toilet works fine now. Second toilet had inner workings replaced with new equipment and works better now.