Pacific Northwest Hardwood and Tile

Couldn't be happier! Before moving into our 1958 house two years ago, we removed old carpets to have our hardwoods refinished (by another company), and we that discovered a half-wall next to the front entry doorway previously extended several extra feet into the entryway. The hardwood floors were patched with drywall so it was quite the eyesore where the half-wall previously existed. We weren't quite sure what to do about it... We called Dustin and came over one evening after work to discuss the various options and related pros and cons. He listened to our needs and came up with a recommendation - replace the hardwoods with tile and feather in a piece of the removed hardwood where the half-wall was patched. We picked out several samples of varying sizes and explored the idea of decorative pieces. Dustin helped us make the final selection and put together a clear estimate of his workplan, including several hours of demolition and removing trim. We scheduled a day to install about a week in advance and he showed up early to get the project started. By the time we got home that night, almost everything was done! He just needed to come back the next day for an hour or so to grout the tile. Only one minor hiccup with the project - we noticed a small scratch on our hardwoods next to the entryway after the job was complete that we think didn't exist previously. Dustin was very responsive to this and was available to buff out easily. Overall, excellent work, competitive pricing, top-notch quality and a great attitude to boot. We also greatly appreciated his willingness to work with our ideas and help us finalize plans. Not much else you can hope for with a contractor!

Dustin is extremely responsive and professional. He walked me through everything he was going to be doing and made sure he understood what it was I was expecting out of the project. I typically find it frustrating to have construction going on in my home with various contractors leaving messes and things in disarray while the project is on going but Dustin left the work space tidy before he left each day which I greatly appreciated. I am extremely happy with the way the shower turned out, it looks beautiful. I would and have recommended PNW Hardwood and Tile to my friends and family.