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Up A Creek Plumbing LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

We are a family owned and operated business offering affordable plumbing and phenomenal service. Up A Creek Plumbing, LLC is your more than reasonably priced plumber. We always leave our customers satisfied and make sure to be as prompt as possible. CCB# 200407

Business highlights

11 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumber, Residential Plumber, Water Heaters Repair, Water Heater Replacement, Small Remodels, Drain Cleaning

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9273 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 273 reviews

Sherry D.
01/2017
2.0
plumbing
  + -1 more
I was not in an immediate hurry but appointment was a month out. Quoted me $99 each for two sets of new valves and $168 to replace faucet. I said $168 steep to put in faucet, did that include valves? Answer was yes but when bill presented it was priced separately. Total bill $397 ($199 installation of faucet and $198 two sets of valves). I should have installed faucet myself but tenants already waited a month. I feel I was over charged and won't use company again or recommend them to anyone.
Description of Work: Wanted faucet and valves replaced

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$397

Helen A.
01/2017
5.0
plumbing
  + -1 more
Valve started leaking on a Thursday night, Shaun worked me in on a Friday so I would have water in the kitchen for the weekend. He is a wonderful plumber and I will use him again! I've had him out to my house multiple times. He is professional and knowledgeable. He has a good sense of humor with problems he's encountered with my weird plumbing in an older home.
Description of Work: Replacement of turn off valve under sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carlotta A.
01/2017
5.0
plumbing
  + -1 more
As always, I was extremely pleased with the plumbers at Up a Creek plumbing. This is my second time using the service and my opinion has not changed at all. On this occasion we had water lines put in for our ice maker. The plumbers were efficient and very tidy. During this time other companies had discount offers for plumbing service, however, I had no doubt that I would still choose Up a Creek plumbing and I am glad I did.
Description of Work: We had water lines installed for our refrigerator ice makers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$498

Ralph H.
12/2016
5.0
plumbing
  + -1 more
Shaun and his helper did a great job installing a new toilet for me. The work was completed quickly and I am very pleased.
Description of Work: Toilet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$559

Laurie F.
12/2016
5.0
plumbing
  + -1 more
The leak was found within minutes of the team entering the front door. It was repaired and they were gone in less than 45 minutes. Great work, good price and very honest tradespeople. They found a faulty water valve in a toilet; the water level had been set too high. They replaced the valve because it still wasn't working well. They were congenial and didn't mind my questions. It was a very pleasant experience.
Description of Work: There was a leak somewhere in my new home; the meter continued to run even when no one was home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Chris M.
12/2016
5.0
plumbing
  + -1 more
Excellent work. I talked with Shaun shortly after 8:00 AM about the job. Shaun showed up at 11:45 AM after finishing another job. My job was done professionally, quickly and at a very fair price. Shaun will be the guy I call for any plumbing repairs we have in the future.
Description of Work: Replace the kitchen sink drain assembly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Ralph H.
12/2016
5.0
plumbing
  + -1 more
He was on time, the work was completed in a timely manner, and both he and his helper were friendly, easy to deal with individuals. I have already scheduled another project with him.
Description of Work: Shaun replaced my garbage disposal with a disposal unit I furnished and re-plumbed the disposal's drain pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Don W.
11/2016
5.0
plumbing
  + -1 more
It went excellent! They were able to fit me into their schedule, to fit my schedule, which is greatly appreciated. Would definitely recommend this local company.
Description of Work: Needed a new sink and disposal installed to replace the existing ones

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Jo B.
11/2016
5.0
plumbing
  + -1 more
He did a great job! I highly recommend Up A Creek Plumbing.
Description of Work: Shaun replaced a broken toilet and sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RENEE S.
11/2016
5.0
plumbing
  + -1 more
It went very well, they were prompt and neat. Everything works and they are reasonable.
Description of Work: Replaced a toilet and replaced faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis R.
11/2016
5.0
plumbing
  + -1 more
Shaun and his assistant arrived on schedule, found and solved the issue in less than an hour and my kitchen is good to go.
Description of Work: We had to replace the kitchen faucet and in the process found several leaks in the connections under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Helen A.
11/2016
5.0
plumbing
  + -1 more
This is the second time I've used Shaun and I will use him again! Very professional. Good communication...called to let me know he was running late. Got to work quickly and gave me an estimate. Completed the repair in a timely fashion. I will definitely use him again.
Description of Work: Replacement of overflow plate in tub/shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Bob D.
10/2016
5.0
plumbing, water heater repair
  + 0 more
Our model of water heater is difficult to work on, particularly without any tech support and a manual that is of little use, but Shaun figured it out and got it up and running, and did so with a smile. He also was gracious about answering all my questions. We hope the water heater runs smoothly forever, but if we ever have another problem we'll definitely give Shaun a call.
Description of Work: Our fairly new heat pump water heater wasn't working properly but the manufacturer had gone out of business and left us without any tech support. Shaun, the owner/operator of Up A Creek Plumbing, is a specialist in hot water heaters and knows heat pump water heaters well, so I called him for help.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jason M.
10/2016
5.0
plumbing
  + -1 more
Shawn was knowledgeable, courteous, and did a professional job.
Description of Work: Bathroom remodel involving setting new shower pan, moving water lines, and moving toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

carlotta A.
09/2016
5.0
plumbing, water heater repair
  + 0 more
I was absolutely impressed at the level of service I received. The plumbers were proficient and tidy. I have a curious toddler and the plumbers interacted pleasantly with her and were not at all annoyed by her curiosity. The plumbers were kind and easy to get along with. The company definitely takes pride in its work. I am so happy that I went with them. I will definitely use there service again.
Description of Work: I had a water heater installed. My water heater was pretty ancient and they quoted me various options including fixing my existing system. I appreciate that they cared about cost and wanted to give me a range of options. The options were easy to understand and the workers were knowledgable about the services offered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,160

Mary S.
09/2016
5.0
plumbing
  + -1 more
Shaun was punctual, personable, and knowledgeable. Would definitely call him again and recommend him to friends and neighbors.
Description of Work: After a quick assessment of the situation, Shaun made some adjustments to an outside faucet to make it more convenient and easy to use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Mona C.
07/2016
5.0
plumbing
  + -1 more
Sean is very professional and neat. He was respectful and easy to work with. The work took 7 hours and an additional drain pipe broken during the removal of the old pipe was replaced at no additional charge. He honored his estimate and helped find a drywaller to repair the wall within a few days.
Description of Work: removing utility sink in 1954 house, installing box for washing machine water line and drain, converting 1 1/2 inch drain to 2 inch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Helen D.
07/2016
5.0
plumbing
  + -1 more
Sean was very professional and prompt, the job was completed in a timely manner and I have a one year guarantee on the service.
Description of Work: Replaced kitchen faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Steve C.
07/2016
5.0
plumbing
  + -1 more
In spite of a busy schedule, Shawn fit me in and started work at 6:00 after an already busy day. We were without water due to a problem with one of out faucets and it was a relief that he agreed to get us going the same day...none of the other companies would. He was very friendly and professional from the first phone call to the job finish. The job was completed quickly and as agreed. The next time I need a plumber, I'll look no further than Shawn.
Description of Work: Installed 2 outside faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$547

Kelvin K.
07/2016
5.0
plumbing
  + -1 more
About a year ago we purchased an Angie's List coupon to have Up A Creek Plumbing install two new outside hose faucets. Shaun did a great job and he was on time and work went as planned. This year, as we started to use the faucets, one of the faucets started to leak. We call Shaun and he squeezed us in, replaced the parts, all under warranty - at no charge. However, the faucet continued to leak. So, we called Shaun again. He came by and replaced the whole faucet, again within a day, and at no charge because it was under warranty. We couldn't be more pleased and we'd recommend Up A Creek Plumbing to anyone who's looking for someone who'll call you back, and follow-up if the plumbing supplies are faulty. We are very happy customers.
Description of Work: Outside hose faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William C.
06/2016
5.0
plumbing
  + -1 more
Shaun installed the two toilets and sink very quickly and efficiently. Price for job was reasonable. quality of workmanship was outstanding. Very pleased with job he did.
Description of Work: Installed two toilets and a kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Joseph B.
05/2016
5.0
plumbing
  + -1 more
We have had the pleasure of working with Up A Creek Plumbing for at least a year now. Shaun is very honest, always shows up on time and is always professional when dealing with our residents and Manager. He replaced the apartment tub/shower valve and cleaned up thereafter. We have had a consistent positive experience with Shaun every time that we have used him.
Description of Work: Replaced apartment tub/shower valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$898

Daniel S.
04/2016
5.0
water heater repair
  + -1 more
It was great. True to his word, he called back when he said he would and showed up when he said he would. He was friendly, professional, good humored, hard working, and highly competent. I couldn't be more pleased. He's a star!!!
Description of Work: Shaun removed our old water heater and replaced it with a new one. This process involved a considerable amount of work: He replaced old pipes, ductwork (it's a gas water heater), installed seismic bracing, installed a drip pan, installed an expansion tank, installed a tempering valve, reworked gas drip leg, and remedied some deficiencies in workmanship created by the original contractor who built our house. We called him yesterday when we discovered that our old water heater was in its death throes. He had no openings in his schedule for approximately 3 weeks. However, knowing that we couldn't wait 3 weeks for a water heater, he created "extra" time for us today -- a Saturday -- for no additional "off hours" fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Heather H.
03/2016
5.0
drain cleaning
  + -1 more
Very professional and friendly. Also came after hours to replace the piping for the gas leak and did not charge emergency rates.
Description of Work: They cleaned our drain, installed a safety feature on our gas water heater, replaced some piping to our water heater after hours, and provided a bid for future work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joyce D.
01/2016
5.0
plumbing
  + -1 more
Shaun was very professional and personable. This job was completed in a small space under the house in extremely nasty conditions. It took about two and a half hours including the time for him to locate the correct materials for repair. Should a situation arrive for help with plumbing issues in the future we will definitely contact Shaun.
Description of Work: Located problem caused by a rodent and replaced a coupling in kitchen sink drain line as well as 12 inches of ABS pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Contact information

PO Box 20506, Keizer, OR 97307

http://www.upacreekplumbingllc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening

FAQ

Up A Creek Plumbing LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Up A Creek Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Up A Creek Plumbing LLC does not offer free project estimates.
Yes, Up A Creek Plumbing LLC offers eco-friendly accreditations.
Yes, Up A Creek Plumbing LLC offers a 10% senior discount.
Yes, Up A Creek Plumbing LLC offers emergency services.
Yes, Up A Creek Plumbing LLC offers warranties.
Up A Creek Plumbing LLC offers the following services: Plumber, Residential Plumber, Water Heaters Repair, Water Heater Replacement, Small Remodels, Drain Cleaning

Contact information

PO Box 20506, Keizer, OR 97307

http://www.upacreekplumbingllc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM