Westside Drywall & Insulation

No. I called the company to get a bid for a bunch of drywall work on a high-end home. I was told Mike - the bidder - would call me. No call for over a week, so I called back. Mike returned my call and we setup an appt. for 10am on Monday. Mike didn't show up...I drove 20 miles to get to the house to meet Mike and received no call to tell me he wouldn't make it. A day later I got a call from another employee at the company and I told them I was not interested. This is the first negative post I've made to this forum.

I liked that you did not have to be there while they were doing the work. They keep in touch while the work is being done. They offered the best price. They had a lot to deal with, but was never challenged. The only drawback is, they are a production drywall company and might prefer an empty house. They are professional to deal with and they work efficiently. I like the finish that they put on the wall. I would hire them again.

They did leave quite a bit of mess, including filling my yard debris can with insulation. As far as I can tell, the insulation has made an improvement of retaining heat in the house. The only problem I am still having, is getting some sort of receipt or invoice from them. They do not like to deal with homeowners directly. They keep telling me they need to send it to my "builder," only I don't have a builder! I wanted the information to send it for energy rebates. They did send me a certificate saying what work was completed, but I still have yet to convince them to send me something saying when the job was completed and that it was paid in full, and I had to call 4 times and email once to even get the certificate! I finally sent them a packet of info from the Energy Trust of Oregon and highlighted where it said I needed an invoice in order to process my rebate submission. They did comply and sent me an invoice!

Where do I begin? They had their children working on taping over Christmas break. There are screws popping out all over the place. Tape lines can be seen everywhere. Huge lumps in the walls where the seam is popping out. The garage was never finished as promised. There were chunks of the gunk they use all over our garage door, foundation, screens, etc. They peed in water bottles and left them on the floor in the garage - there was a porta-potty right outside the door! We had them come up to look at the problems and they never contacted us back on how they were going to fix it. 4 months later they sent us to collections. We would never recommend them to anyone and are especially upset with the "Doug" guy they sent out to talk to us. He walked right in my house without knocking. My kids and I were home alone! A little scary! Israel was the only one who seemed to care about trying to fix the problem.