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McDowell & Son Heating and Air Conditioning

Heating and Air Conditioning, Energy Efficiency Auditing

About us

McDowell & Son is a locally owned family business established in 1996. We are different from other heating and air conditioning companies because we take a whole house approach to creating comfortable, healthy and energy-efficiency homes. We participate in several different PUD and financing programs to offer you the most in cash incentives and financing options.

Business highlights

29 years of trusted experience

Services we offer

Heating and Air Conditioning Repair, Heating and Air Conditioning Installations, Heating and Air Conditioning Maintenance, Ductless Mini Splits, Geothermal and Energy Audits.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
30%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
3.5
professionalism
4.4
responsiveness
4.3
punctuality
4.5
Showing 1-10 of 10 reviews

Debbie L.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great ! I was very happy with my service.
Description of Work: Ductless heating

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Glenn B.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: INSPECTED HEAT EXCHANGER, MADE REPAIRS AND FILLED SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Shana S.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were called to service our furnace and give us information about putting a Nest system in our home. The technician knew nothing about Nest or incentives that they were supposed to be certified to install. We waited weeks for info. As for scheduling, they showed up and did not call us to confirm a time. He did 15 minutes of work and they charged us approximately $350 to service furnace. I believe this to be ridiculously expensive for 15 minutes of time.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$1,500

Response from McDowell & Son Heating and Air Conditioning
Hi [Member Name Removed], I just noticed this review and I apologize for the late response. I notice we have been providing you continued service from 2011-2017 and I had no idea you had a bad experience with us. Our technicians install Nest thermostats all the time so I am not sure why they did not provide you with any information. Also, I do not show a service on your furnace for the amount of $350 so maybe you can give me more details and I can see what repairs, if any, were done and if the charges were correct. Sincerely, Melissa McDowell

Erika W.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned out drain line from heat pump to furnace

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Glenn B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I called on July 31, 2015 to see when they could come out to check theheat pump at a rental of ours because it didn't seem to be cooling. They came out the next day. They called when they were on their way which was nice because we weren't there so that gave us time to jump in our car and get there. He found the problem quickly and was able to fix it right then and there. We were very pleased. We don't know how much that same service would have cost elsewhere but we were satisfied with the price. We would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Greg W.
08/2015
2.0
heating & air conditioning/hvac
  + -1 more
Terry (the owner?) came out to fix the whole house AC unit as the outside unit was not coming on. He checked it over including tring a new starting capacitor. He determined that the problem was that the compressor and said a new one would cost almost as much as a whole new system. He also suggested upgrading the 2 ton unit to 2.5 or 3 ton for about $4600. I had a 2nd repair company from Portland, and the replaced the fuses (about $10) and the started right up and cooled the house down right away (on a 100+ degree day). I've NO idea how a professional could have missed blown fuses. Edit: To clarify, the company from Portland (well, Gresham actually) charged a trip fee, so my total was $119. Checking the quote from McDowell and son, the total was going to be $4,769. Although, he later emailed me saying "...it is recommended to also replace the copper line set to the outdoor unit." He didn't give a price for that.
Description of Work: Bid for repair of whole house AC.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$4,800

Gary J.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed heat and air units. Execellent work. Responsive. Fair price. Would no hesitate to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tim B.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed a new gas furnace (I had taken out the old oil unit) and modified some of the ducting. I had told them not to worry about speedy installation as we were using wood heat and it was working fine. They took over a month to complete the job, but that was fine with me. Pleasant, professional team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,000

sam D.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
Terry responded quickly when our furnace died, although it took a few weeks for the replacement to arrive and get installed. Other peripheral work was done well at other times.
Description of Work: Furnace replacement and updating

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from McDowell & Son Heating and Air Conditioning
Hi [removed member name], Thanks for your review. We really appreciate your feedback and are always looking for ways to improve our services. Melissa McDowell

Donna D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from McDowell & Son Heating and Air Conditioning
Hi [member name removed], thanks for your feedback. We really appreciate hearing about your experience and knowing you and [member name removed] are enjoying your ductless heat pump.

    Contact information

    4180 Hays Dr., Hood River, OR 97031

    www.mcdowellandson.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Energy Efficiency Auditing

    FAQ

    McDowell & Son Heating and Air Conditioning is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    McDowell & Son Heating and Air Conditioning accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
    Yes, McDowell & Son Heating and Air Conditioning offers free project estimates.
    Yes, McDowell & Son Heating and Air Conditioning offers eco-friendly accreditations.
    No, McDowell & Son Heating and Air Conditioning does not offer a senior discount.
    No, McDowell & Son Heating and Air Conditioning does not offer emergency services.
    Yes, McDowell & Son Heating and Air Conditioning offers warranties.
    McDowell & Son Heating and Air Conditioning offers the following services: Heating and Air Conditioning Repair, Heating and Air Conditioning Installations, Heating and Air Conditioning Maintenance, Ductless Mini Splits, Geothermal and Energy Audits.

    Contact information

    4180 Hays Dr., Hood River, OR 97031

    www.mcdowellandson.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed