The Floor Doctor, Inc.

hardwood floor specialist

About us

The Floor Doctor Inc, We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

Business highlights

27 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.725 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
4%
3
8%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.3
Showing 1-25 of 25 reviews

Paul K.
01/2025
5.0
Bill and his staff did an excellent job. Good communications before, during and after. I am very happy with my new hardwood floor.
Rating CategoryRating out of 5
$7,300

Natalie M.
04/2024
5.0
Bill and his assistant did an absolutely fabulous job. He replaced rotten boards in a couple of places and did such a nice job that you can't even tell where he patched. It's seamless. The color is exactly what we expected. He was quick, courteous and professional. I would hire the Floor Doctor again in a heartbeat! The price was a good value and clean up was wonderful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila J.
03/2024
5.0
Did what they said they would when they said and for the quoted price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith W.
01/2024
5.0
Bill is a personable and hardworking professional. He did great on removing severe stains and cigarette burn marks and small detail areas. The floor was so bad in areas, I wasn't sure that refinishing would be enough. The floors look so great! The power failure due to the recent storm stalled his progress but he completed the job in 6 days (minus the two days without power). He even went above and beyond when my furnace had a frozen drain tube which had to be cut, requiring emptying the drainage bucket every day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,840

Pam G.
12/2023
5.0
Very professional! Our floors are beautiful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jasmine L.
04/2023
5.0
This man does EXEMPLARY work. Our floors are amazing / he turned our house from average to AMAZING !!!!!!!!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer A.
01/2023
2.0
Company was virtually impossible to contact. Would not answer email or phone.Would schedule a time and not show up or show up late without a phone call or text. Would say had to do other jobs or could not get to me. I felt like I was not an important or a valued customer. Left waiting around numerous times with no word or notice.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
1.0


Lori C.
09/2022
5.0
Very professional, good work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deanna C.
08/2022
5.0
My floors look wonderful! I recommend The Floor Doctor for reasonable cost and great results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,260

Ray R.
05/2022
5.0
Very professional, work time done as discussed.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$4,100

Bill S.
03/2022
5.0
As a contractor half of my battle is finding good subs. The floor doctor was very consistent with their final product, customers were always happy, they called back and responded to inquiries. I couldn't be happier with the overall performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$5,500

Rose B.
11/2020
5.0
Bill and his colleague did a great job; our floors are beautiful. I would guess that Bill does his own customer service, so if he's working on a job he may not get back to you immediately, but will get back to you. We were fortunate to get the work done pretty quickly after we contacted him and we're very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sonia L.
06/2020
4.0
Floor Doctor did a very good job. My floors look very nice.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Tony B.
05/2020
5.0
honest, fair, and does a fantastic job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Shirley I.
02/2020
5.0
Bill did a great job— kitchen floor was overdue and in bad shape, now is like new! Flexible for timing, pleasant. Effectively sealed off kitchen so no dust elsewhere. I highly recommend the floor doctor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jay C.
09/2019
5.0
Bill did a good job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Kent C.
04/2019
5.0
Great work from this company.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Krista H.
11/2017
3.0
Kh

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
2.0


Michael D.
07/2017
5.0
Called last minute with a rush job. Was in when he said he was and client was happy with the work. Thanks for helping in a bind!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara C.
06/2017
5.0
They did a good job Installing wood flooring for us. Bill and his crew were very easy to work with, respectful and courteous. Completed the job on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JOEL S.
06/2017
3.0
I was in a hurry to have my floors refinished before moving in. Bill was able to fit me in the dates I wanted. He and his crew were super friendly and got the work done as promised on time. There were a couple of issues that were addressed but not fully resolved. One spot had a build up of sealant and left a "blob". Bill said that this sometimes happens and he did attempt to make it right, but it never quote got there. in fairness, he told me it may not but I felt this shouldn't have happened the in first place. Most disappointing is during the sanding some of my floor boards were gauged and left with a horizontal line from the sanding machine. I've been after Bill for months to repair/paint these which he said he would but now he's non-respnsve. I really hate to write bad reviews. but now I'm stuck i'm trying fix this mess myself.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
2.0


Bill S.
08/2016
5.0
Top notch. He is quite wonderful. I use him all the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    2676 Northeast Grant Street, Hillsboro, OR 97124


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    174242
    Trade License Locale
    OR
    Trade License Expiration
    11/11/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    hardwood floor specialist

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Sunday: Closed

    The Floor Doctor, Inc. accepts the following forms of payment: CreditCard
    Yes, The Floor Doctor, Inc. offers free project estimates.
    No, The Floor Doctor, Inc. does not offer eco-friendly accreditations.
    No, The Floor Doctor, Inc. does not offer a senior discount.
    No, The Floor Doctor, Inc. does not offer emergency services.
    No, The Floor Doctor, Inc. does not offer warranties.

    Contact information

    2676 Northeast Grant Street, Hillsboro, OR 97124


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed
    Sunday:
    Closed