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Paul Computer Guy

Computer Repair, Computer Sales, Computer Training

About us

Charges an hourly rate for coming to your house/business. Fixed price for many shop repairs.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

All desktop and laptop repairs, speed up slow computers, virus/spyware removal & prevention. Wireless or printer issues. Data recovery. New/used computers. Set up new computers or move existing systems. Anything really computer related.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 59 reviews

Judy P.
08/2017
5.0
computer repair
  + -1 more
Excellent. He fixed a setting on my computer monitor and it works perfectly!
Description of Work: My computer monitor was malfunctioning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike D.
03/2017
5.0
computer repair
  + -1 more
Paul did a complete tuneup and it has never run faster. It no longer is freezing up. And he gave me a Windows 7 start button for my Windows 8.1 Operating System
Description of Work: My computer was slow and getting kicked off the internet continually. Sometimes it would take minutes to load a website. The computer was also freezing up. I would have to task close all programs and reboot the computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Laurie R.
07/2016
5.0
computer repair
  + -1 more
I called Paul and explained the problem. He said he would have to run a diagnostic program on it and would call to let me know if the data was recoverable. If it wasn't there would be no charge. I dropped the laptop at his house and when he called a few days later (it was over a long weekend) he told me it was possible to recover the data and that the charge would be $120. I thought that was quite reasonable and told him to go ahead. Paul was able to recover my data and then reinstalled Windows 10. The computer is working fine now, just like new. Paul was professional and courteous throughout.
Description of Work: My computer wouldn't start up and I was concerned about losing my data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Mike D.
06/2016
5.0
computer repair
  + -1 more
As stated above, it went great, for a more than fair price.
Description of Work: My wife downloaded Windows 10 and it was a mess. Computer very slow and she was struggling. So she tried to uninstall it and that made things worse. We took it in yesterday 6/7/16 and he had it up and running that afternoon. She got it back this morning and every thing working perfectly. He kept Windows 10 and installed an app that works and looks like Windows 7 start screen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Mary Ellen M.
02/2016
5.0
computer repair
  + -1 more
Paul arrived on time as agreed and spent two hours thoroughly going through the computer and deleting all the programs that had been put on the system. He was very efficient, knowledgeable and professional. We will use Paul in the future and highly recommend him to others.
Description of Work: Cleaned and reset up computer following fraud attack by a company based in India.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Mary S.
11/2015
5.0
computer repair
  + -1 more
Paul is very knowledgeable and helped to diagnose a tricky computer virus on my office computer. He came out the same day. Was prompt, punctual and very professional. We will definitely use him again!
Description of Work: Helped with a computer virus

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kate N.
12/2013
5.0
computer repair
  + -1 more
Paul was able to retrieve all the information on a burnt out laptop and transfer it to a new laptop. He did a super job and provided us with a lot of additional information.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Doug S.
10/2013
5.0
computer repair
  + -1 more
I was expecting that he would need to reinstall Windows 7, but he was able to clean it up and he suggested an anti virus program that was more appropriate for an older laptop. I was very pleased with his service and would call him again for any computer issues I have in the future.
Description of Work: Paul, removed the malware and virus's that were crippling my wife's laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

MARTI H.
01/2013
5.0
computer repair
  + -1 more
He is very personable and professional. He does exactly what he says he will do.
Description of Work: We have been using him over the last several years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
01/2013
5.0
computer repair, computer sales
  + 0 more
The service has been fine overall. Paul has been wonderful. We’ve referred them to a lot of people.
Description of Work: We’ve been working with him for about six years for computer repair, connection, and purchase of computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael G.
01/2013
5.0
computer repair
  + -1 more
The service was good overall. He did a great job! I would use his services again if needed.
Description of Work: Over a year ago, Paul replaced a video card in my computer. It’s been working fine ever since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle D.
12/2012
5.0
computer repair
  + -1 more
Paul has been great overall! He’s fast and good to work with.
Description of Work: Anytime there’s a problem with my computer, he’s repaired it. I’ve used him three or four times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

vern M.
12/2012
4.0
computer repair
  + -1 more
The service was very good overall. He was very knowledgeable!
Description of Work: Paul installed a new computer and transferred files.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

JEFF M.
12/2012
5.0
computer repair
  + -1 more
The service was good. His availability was excellent and he was able to work on my problem right away.
Description of Work: He repaired a software issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D J L.
11/2012
5.0
computer repair, computer sales
  + 0 more
Very very good. He's my new Computer Dude. but...why the heck can't I submit this review? I filled in ALL of the required fields, and keep getting messages about required fields. Especially the one regarding the Home Build Year for HIS house. How would I know?????? Grrrrr.
Description of Work: Paul cleaned up my Dell laptop computer for me; it was so so so slow, having numerous issues. I dropped it off at his house, so the diagnosis was free. And his time for the cleanup only cost me $75, much much less than I expected. Since then, I have bought a brand new Lenovo laptop from him (he let me take it home for a test drive before I committed to buying it), and he is helping me iron out a few issues. He's very close to where I live, and very helpful, and has this lovely British accent to boot! :-) I will definitely recommend him to others. He's not "full of himself" like so many computer experts. Right price, right location, very helpful. A pleasure to do business with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Richard W.
10/2012
5.0
computer repair
  + -1 more
He was easy to reach and punctual. He was efficient and professional. The work actually took a second visit to get everything working correctly, probably through no fault of his. He agreed to not add the second trip charge.
Description of Work: He installed a new wireless router and installed a multifunction printer/scanner with online tech support.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$310

GLENN J.
03/2012
5.0
computer repair, computer sales
  + 0 more
We are extremely satisfied with Paul's services. We had many problems with our old computers and we realized we needed new ones. The task of finding someone that is knowledgable, prompt, on-schedule and trustworthy with all of our business information seemed difficult, but I went on Angie's List and read all of his customer reviews and chose him for the job. Paul was perfect. He worked hard to make sure everything went smoothly and was accessable anytime we called. He did a lot of work over the weekends due to the fact that we needed our computer for business days. He was dedicated to our computer project and we couldn't have done it without him. Now that we've worked with him and he knows our computers it's like we have our own IT guy for our small business. It's reassuring to have him to call if the need arises in the future and he knows our whole set-up.
Description of Work: We replaced our computers in our small business with two new computers. Programs, files and email set-ups and contacts were transferred from our old computer to the new ones (Or new programs were installed and data was imported into them). He installed a synch program so our information on our front office computer is linked to our back office computer so data is current on both. This serves as a good back-up, but we also had him set-up an online back-up service. He also installed a program so we could remotely connect to either computer from out of the office. He did troubleshooting for us and reviewed all the programs so after he was done, everything was working perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

WILLARD K.
01/2012
5.0
computer repair
  + -1 more
I was pleased with the quality of service provided. He has also made himself available for follow up and has worked overtime to try and find some missing files on the old hard drive.
Description of Work: Our home desktop computer crashed and I called Paul Computer Guy based on proximity and ratings on Angies List. After describing the problem to him by phone, I delivered the CPU to his house to avoid a charge for a house call. Within a few hours he called me and explained that the problem was with the mother board. After discussing the options with him I decided to purchase a new PC from him at what I considered to be a reasonable price. Within twenty four hours he had transferred files to the new computer (for which there was a charge) and I was able to pick up my new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

M W.
01/2012
5.0
computer repair
  + -1 more
Computer was running extremely slow, and wouldn't shut down correctly. Paul removed spyware, unused programs and just did a thorough cleaning of conflicting programs, plus some needed updates. That in itself was only $75. He suggested adding more memory to speed it up even more, which I did, for an additional $75. My computer runs so much faster and images load like they should. Service was very prompt and professional. I will use him again.
Description of Work: Cleaned out spyware and unnecessary programs, did updates, and added more memory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Becky R.
11/2011
4.0
computer repair
  + -1 more
He was nice but I did think he was a little expensive.
Description of Work: He cleaned up the computer, got rid of a bunch of junk that was slowing it down, and almost got our email back and access to the internet which I was not getting. The only thing he couldn’t get back was our favorites for the internet and address book for the email.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Paul Computer Guy
My first C - Yikes! :-( I charged $120 for the 1st visit and $60 for the 2nd visit. I spent hours working on this computer at home and only charged $30. Norton 1 yr subscription was $40 - total $250 - it seemed fair to me...

FRAN O.
04/2011
5.0
computer repair
  + -1 more
I called him - he answered promptly I described the problem - he diagnosed it promptly I took my laptop to him - he promised it would be ready within a week - he had to order the replacement board that's why it took that long. I had it back within a week.
Description of Work: Keyboard on my laptop malfunctioned - Paul replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

LOREN R.
03/2011
5.0
computer repair
  + -1 more
Because I live quite a ways away from anything. Paul informed me of the more economical solution of bringing my computer in, which I appreciated. He was prompt, professional and informative. Communications were good and he explained what he did and what options I had for improving performance.
Description of Work: Paul rid my computer of some virus issues, installed a better anti-virus program, and sped up the processing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Susan C.
02/2011
5.0
computer repair
  + -1 more
He goes well beyond what is expected. He can either come to your home or you can take the computer to his home. I have recommended Paul to many friends and they have all been please with the work he performed for them.
Description of Work: Paul has worked on both my husband's desktop computer and on my laptop. He has fixed any and all problems that we have had. He has done work for us for several years. He even built a desktop computer for our grandchildren.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Deanna D.
02/2011
5.0
computer repair
  + -1 more
I worked with the owner, Paul Johnson. Paul was very responsive to all my questions. He did not waste any time and got right to the task. He was very responsive and worked quickly. He made sure I understood what he was doing. Any questions I asked he answered fully. I definitely felt like I got my money's worth. His pricing was right in the ballpark with the other companies I checked in to.
Description of Work: Paul Computer Guy set up a new laptop for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Mary and Michael P.
01/2011
5.0
computer repair
  + -1 more
Computer runs much faster. Audio is back and sounding great. He tripled the memory. Will use Paul again and will recommend him to friends and neighbors.
Description of Work: New Angie's List members and first time users. Picked Paul because of the great reviews he has and he is only a five minute drive from the house. Computer problems were as follows: 1)Loss of audio(my fault) 2)Computer very slow. 3) Running out of memory. Called Paul to bring the computer over. Saved a house call charge that way and the estimate was free. Told him we would be going out of town for a few days and not to hurry with estimate. When we got home I had a message with the details of how much it was going to cost which was below my budget. Told him okay and the next day the computer was ready. No need to buy a new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
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Contact information

5570 SE Drake Rd, Hillsboro, OR 97123

www.paulcomputerguy.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Computer Training

FAQ

Paul Computer Guy is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Paul Computer Guy accepts the following forms of payment: Check,PayPal
No, Paul Computer Guy does not offer free project estimates.
No, Paul Computer Guy does not offer eco-friendly accreditations.
No, Paul Computer Guy does not offer a senior discount.
Yes, Paul Computer Guy offers emergency services.
Yes, Paul Computer Guy offers warranties.
Paul Computer Guy offers the following services: All desktop and laptop repairs, speed up slow computers, virus/spyware removal & prevention. Wireless or printer issues. Data recovery. New/used computers. Set up new computers or move existing systems. Anything really computer related.

Contact information

5570 SE Drake Rd, Hillsboro, OR 97123

www.paulcomputerguy.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM