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LOST LODGE TIMBER INC

1.0(
1
)

Flooring Sales and Installation, Hardwood Flooring Sales and Installation

About us

OWNER-OPERATED. USES SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES APPLY. NO SERVICE FEES. MAY CONTACT THROUGH EMAIL.

Business highlights

24 years of trusted experience

Services we offer

WOOD PRODUCTS, SPECIALIZING IN NEW CONSTRUCTION, VICTORIAN HOMES, LOG CABINS, RESTORATION & REPRODUCTION PROJECTS USING RETRIEVED ANTIQUE WOOD.

Services we don't offer

INSTALLATION OF ANY KIND.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check

Reviews

1.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Showing 1-1 of 1 reviews
John D.
12/2007
1.0
flooring contractor
  + -1 more
Steve and Kim Herrick have refused to discuss the returning the beams for a refund of my money. They are not returning my emails or phone calls. The contractor that we scheduled a month ago to install the beams has left for other jobs. The building ispector will not approve the project if we use the insect-damaged timbers. One of the timbers that we ordered, a 20 foot long 6x8, for which we paid $280, was never delivered. Steve said that he forgot to put it on the truck. The price of the timbers was over 3 times the price of new custom milled timbers. However, we wanted antique timbers to match the posts and beams in our 1919 house and support reusable building materials businesses. Lost Lodge Timber was administratively dissolved by the state twice for not filing annual reports and non-payment of fees.
Description of Work: The owner, Steve Herrick, sold to us 191 linear feet of 6x6 and 6x8 post and beam timbers that he had salvaged from dismantled barns. As Steve was aware, these timbers were to be installed in our house as part of a restoration project. This has been a nightmare! After delivery, which he delayed until a dark rainy night when it was difficult to see the timbers, I washed layers of grit and owl poop from the timbers to discover that they were riddled with termite and powder post beetle holes. When I telephoned Steve to discuss my discovery, he admitted that he knew about the insect damage and offered the following tips - "all of our salvaged timbers have powder post beetle damage", "don't worry - a professor at Oregon State University has told me that the beetles always stay in the post and will not spread to the rest of your house", and "put a wood stove in the house - the beetles can not live in dry and hot environments".
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,075.5
Response from LOST LODGE TIMBER INC
Lost Lodge Timber did try to resolve the issue with the reclaimed timbers sold to the member. We have been in contact via phone and e-mail concerning this matter. He refused our offer of kiln drying or to do an exchange for another product. The member was present at delivery and helped unload each of the timbers by hand into his garage. He inspected the timbers and was very satisfied with them. These timbers were inspected prior to selling them to him and were found to have no current powder post activity evidence and to be structurally sound. He spent 3 days acid washing these timbers which altered the original condition and look of the reclaimed timbers. It is the policy of L.L.T. to offer an exchange providing the material is returned in its original condition despite this policy we did offer to do an exchange which the member refused. L.L.T. did fail to deliver one of the timbers in his order and agreed to deliver it at a later date. L. L.T. has given him a full refund for this timber. As for the pricing issue he raised, our pricing is very competitive as he had another supplier of reclaimed wood but purchased his timbers from L.L.T. As for his statement of L.L.T. being administratively dissolved by the state twice for not filing annual reports and non-payment of fees. These were quickly remedied without any penalty these were only administrative errors.

    Contact information

    347 S FIRST AVE STE 115, Hillsboro, OR 97123

    www.lostlodgetimber.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation

    FAQ

    LOST LODGE TIMBER INC is currently rated 1 overall out of 5.
    LOST LODGE TIMBER INC accepts the following forms of payment: Check
    Yes, LOST LODGE TIMBER INC offers free project estimates.
    No, LOST LODGE TIMBER INC does not offer eco-friendly accreditations.
    No, LOST LODGE TIMBER INC does not offer a senior discount.
    No, LOST LODGE TIMBER INC does not offer emergency services.
    Yes, LOST LODGE TIMBER INC offers warranties.
    LOST LODGE TIMBER INC offers the following services: WOOD PRODUCTS, SPECIALIZING IN NEW CONSTRUCTION, VICTORIAN HOMES, LOG CABINS, RESTORATION & REPRODUCTION PROJECTS USING RETRIEVED ANTIQUE WOOD.
    INSTALLATION OF ANY KIND.

    Contact information

    347 S FIRST AVE STE 115, Hillsboro, OR 97123

    www.lostlodgetimber.com