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John's Custom Garage Doors

Garage Doors, Doors

About us

Family owned and operated since 1948. John's Custom Garage Doors sells, installs and repairs residential garage doors and garage door openers as well as commercial doors and door openers. Whether you are in need of a new garage door installation or a broken spring replacement, we want to be your trusted and expert specialists for all of your garage door needs. Keep your family, business and property safe with high quality automatic garage door openers. Our mobile services are fully equipped with parts and accessories for servicing your garage door or opener.

Business highlights

77 years of trusted experience

Services we offer

Custom garage doors.

Amenities

Senior Discount

10.00



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.029 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 29 reviews

Benjamin K.
03/2018
5.0
garage doors
  + -1 more
Very quick. Same day service. Window of arrival 12-2 p.m. and arrived about 12:30. Service took less than 30 minutes. Very courteous and helpful. Unrelated to my problem, he explained how to adjust door in the future if needed. Would definitely use again in the future. (Though I hope I don't have to.) No qualms about giving out a referral.
Description of Work: Repaired garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Steve M.
02/2018
5.0
garage doors
  + -1 more
Could not have gone better, prompt and professional
Description of Work: Garage door service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blaine A.
09/2017
5.0
garage doors
  + -1 more
They are great. They respond very quickly. They have fair prices. They do good work. They guarantee their work. They'll come back and fix anything that doesn't work. Well they're quick. They're efficient. They do good work.
Description of Work: They replaced the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David F.
08/2017
1.0
garage doors
  + -1 more
Calls not returned. Makes me question the Angie's List grading system.
Description of Work: I called this company because of good reviews when my garage door opener stopped working, and I was really not sure what the problems were. I placed two phone calls and neither was returned. It has been two weeks and I need to call someone else.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Janell K.
07/2017
5.0
garage doors
  + -1 more
Smooth...painless...and fast! I recommended them to a neighbor that used them as well. Will recommend to anyone who needs service
Description of Work: Garage door opener, minor repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

James H.
12/2016
5.0
garage doors
  + -1 more
Repairs were prompt, effective and inexpensive.
Description of Work: Had garage door repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa G.
11/2016
5.0
garage doors
  + -1 more
This is the second time we have used John's Custom Garage Doors. The first time they fixed our opener and after 20 years, they replaced it. They were the original installers for the folks that previously owned our home, too. I only had to call, tell them generally what I wanted and they purchased it and installed it. It it perfect. Quiet and with the newest technology at a great price. Highly recommend!
Description of Work: Replaced malfunctioning chain drive garage door opener with new, belt drive model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Daniel H.
10/2016
5.0
garage doors
  + -1 more
I called mid-morning and there was availability in the early afternoon. Jay was prompt, did the work quickly and professionally for both springs, and was on his way within an hour. I highly recommend this company.
Description of Work: Replace 2 garage door springs on 2 separate (1-car) garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

JOHN H.
04/2015
5.0
garage doors
  + -1 more
Shopped around and found Tim to be very friendly and helpful. They earned my business by not shying away from my custom color order and flexibility on price. The installer was friendly and knowledgable and arrived on site early & finished ahead of schedule.
Description of Work: Installed qty 3, 9' garage doors including hauling away the old doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sarah R.
08/2014
5.0
garage doors
  + -1 more
Very honest and knowledgeable man. Would definitely hire again.
Description of Work: My garage door had stopped working after I had hit the tail end of the bummer of my car unknowingly when trying to close the door a few days back. I called John and he came out the next morning. He took a look and after a few minor adjustments to the garage door opener said that likely the circuit board was going and eventually, in a year or two, I would need to make a repair or replace decision. For now, since it seemed to be working after his adjustments, he said don't do anything and no cost for today. "Don't fix what's not broken" where his exact words.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stacy K.
04/2014
5.0
garage doors
  + -1 more
Our garage door works once again! Prompt and fast.
Description of Work: Replaced cables on garage door. We checked 5 other competitors, and johns was the least expensive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

IRENE C.
08/2013
5.0
garage doors
  + -1 more
Rod arrived on time and quickly got to work replacing the broken spring. Adjusted the opener. He answered all my questions regarding a future replacement of the doors.
Description of Work: Replaced garage door springs and adjusted opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Chris S.
08/2013
5.0
garage doors
  + -1 more
Jay arrived when scheduled and walked through the processes of what he would do. Everything went well, he was professional and nice to work with. The garage door was replaced, and all the hardware and springs changed out as well. They hauled the old stuff away. The work area was left clean. We are very happy with the work and would recommend them to other people.
Description of Work: Our garage door had stopped closing, it had been hit a few times and was broken. We called on Monday (8/12) to have someone come out and look at it. They were here within an hour to look at the garage door. We decided to replace the old setup with new insulated doors. They were able to schedule the installation for 8/15.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,160

STEVE G.
07/2013
5.0
garage doors
  + -1 more
Fast, friendly and efficient. All works well and no trash left behind. Highest recommendation.
Description of Work: Replaced garage-door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Twila P.
06/2013
5.0
garage doors
  + -1 more
Jay was very nice. He offered an alternate solution for my situation to help for when my house gets painted. I chose to have him complete the job as he knows what he is doing and the painter may not. It was nice to have an option, however. John's Custom Garage Door was responsive and prompt in both giving an on-site estimate as well as completing the job when called a few months later. I appreciated the on-site estimate, though I know it adds to their day, because I feel that it is a more accurate estimate and I get to personally explain our door situation to the representative leaving me the satisfaction of good communication. I also appreciated the Angie's list coupon I was able to apply. It helped me get the job done.
Description of Work: Replaced the rubber seals around and beneath both garage doors, braced one door's top panel with top of door to get rid of space where I could see outside, oiled both doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Matt and Tracey C.
06/2013
5.0
garage doors
  + -1 more
In a giant thud, we heard the sound of our garage door spring breaking. John's Custom Garage Door service replaced both spring quickly, and also oiled all of the joints of the door, so the door now opens and closes much more quietly.
Description of Work: Replaced a broken garage door sprint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Karen B.
03/2013
5.0
garage doors
  + -1 more
I called John's when a spring broke on my garage door. The offered to come out within an hour of my call; however, I was at work and not able to get home. They came out the following workday and made the repair. I was very pleased with their responsiveness and integrity. (They performed the work while I was not home.) I gave them a "B" for price because John's was the only company I called and I didn't have any price comparisons. I recommend John's Custom Garage Doors.
Description of Work: Replaced springs on garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

James L.
01/2013
5.0
garage doors
  + -1 more
A great experience. They make commitments and keep them. I couldn't ask for more. I highly recommend them!!!
Description of Work: Inspected the door and gave me an evaluation. They repaired the door as agreed. Included in the repair was trim the bottom of the door , replaced the rollers, cables and springs, lubricated all moving components and cleaned up the debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cindy A.
10/2012
5.0
garage doors
  + -1 more
I called early Monday morning (the spring broke on Saturday) and they said they'd be here within a two-hour window. Arrived about halfway through that window of time and quickly replaced both the broken spring and it's partner, which probably would have broken soon as well. Very quickly done and we can now use the garage again. Whew!
Description of Work: Replacement of broken garage door spring. I called early Monday morning (the spring broke on Saturday) and they said they'd be here within a two-hour window. Arrived about halfway through that window of time and quickly replaced both the broken spring and it's partner, which probably would have broken soon as well. Very quickly done and we can now use the garage again. Whew!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

L S G.
08/2012
5.0
garage doors
  + -1 more
They are very good. They do go the extra mile with their work. They are always on time and very responsive. Their quality of work is very good.
Description of Work: The replaced the motor in our garage door. The come out for tune up. I have used them several times. They do both little and big things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEVE T.
07/2012
5.0
garage doors
  + -1 more
They were very responsive and they called me back. I've used them before. They had put a new spring in the door about 4 years ago. Each time they have been very responsive. They have been in business for around 40 years. The price was very good. I would absolutely use them again.
Description of Work: I used John's Custom Garage Door Sales to repair my door and Genie.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Rebecca G.
03/2011
5.0
garage doors
  + -1 more
John was great to work with, did not try to 'sell-up' but focused on the problem and how to resolve it. Appreciated both his timeliness and his willingness to explain his proposed fix without delaying getting it done. Very professional. Would definitely call on again if needed.
Description of Work: Garage door buckled due to poor installation and age when I tried to close it. John said the issue could be repaired with a strut across the top to reinforce a spot that had weakened and split due to usage over the last 10 years. He said he generally installs struts with my type of garage door. John called an employee who brought out the right sized strut and it was installed quickly. He also freshened up the lubrication on the door's tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Clint K.
10/2010
5.0
garage doors
  + -1 more
We were extremely happy with the their next day response time and the quick repair time.
Description of Work: Replace both garage door springs, after one was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia S.
06/2010
5.0
garage doors
  + -1 more
The service was performed quickly and efficiently.
Description of Work: I had the door serviced because I was experiencing some lifting/closing difficulties and was concerned that a spring was preparing break. Service checked the entire unit and made the necessary adjustments, cleaned and oiled the chain/tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

TESSA W.
07/2008
5.0
garage doors
  + -1 more
Affordable, on time and easy to work with. He even had time to do the same for my neighbor on a whim. Would recommend the company, very easy to work with!
Description of Work: Installed a door opener we had purchased, with a remote keypad entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95
    • 1(current)
    • 2

Contact information

23400 NW Oelrich Rd, Hillsboro, OR 97124

http://www.johnscustomgaragedoors.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

John's Custom Garage Doors is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

John's Custom Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, John's Custom Garage Doors does not offer free project estimates.
Yes, John's Custom Garage Doors offers eco-friendly accreditations.
No, John's Custom Garage Doors does not offer a senior discount.
No, John's Custom Garage Doors does not offer emergency services.
No, John's Custom Garage Doors does not offer warranties.
John's Custom Garage Doors offers the following services: Custom garage doors.

Contact information

23400 NW Oelrich Rd, Hillsboro, OR 97124

http://www.johnscustomgaragedoors.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM