Description of Work: This company is no longer in business
Rating Category
Rating out of 5
Dorine and Paul H.
06/2015
4.0
lawn mower repair
 + -1 more
unknown
Description of Work: Did a tune-up. Their rate went up 30% from the prior year, but I went for it. Unfortunately, the mower was just as hard to start after their service, and I'm still suffering w/ it today. Will try someone else in future, as HRB's quality was not up to par.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
punctuality
5.0
$105
Joana J.
06/2013
5.0
lawn mower repair
 + -1 more
The lawnmower was repaired within the week. I am very well pleased with the service. I did give responsiveness a and quot;Band quot; rating because there is no pick-up or delivery service. This is also a busy time of year, so they promised the lawnmower would be ready in and quot;one to two weeks.and quot; I wish it could have been one or two days! But would I use them again -- absolutely.
Description of Work: Diagnose and repair my push lawnmower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$45
Michael C.
05/2012
5.0
lawn mower repair
 + -1 more
HRB gave me clear and very honest advice. They explained that the parts alone are over $125 and then with labor included, the cost is close to $200 as a minimum. They suggested calling Karcher for more information and try to fix it DIY style to keep the costs down. Meanwhile, that same store will sell me a new one for $259. HRB was very open, informative and honest with me. What more can you ask for? I will try to fix myself or get rid of it and buy a new one.
Description of Work: I bought a pressure washer at a big box, membership store, near the local airport about 5 or 6 years ago. It stopped pushing out water. So I brought it over to HRB for repair.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
JIM M.
06/2011
5.0
lawn mower repair
 + -1 more
I purchased a power washer from one of the box stores a couple of years ago and apparently didn't prep it correctly for winter storage. Last year I tried to unsuccessfully to start the machine; to the point of pulling a muscle in my back. This year I decided to take it to a shop and have it serviced. I asked around and took some personal recommendations and a couple from Angie's. The other shops I called had limited business hours or did not return my calls. After a phone call informing me it might be as long as 2 weeks, if parts were required for the Honda carburetor and there was a $35 upfront fee and they would receive the machine on a Saturday I took my washer to HRB. 4 days later I got a call that the machine was ready, just had water and bad fuel in the carb, no parts required and no charge above the initial upfront $35 service charge. I came by on Saturday morning, they started the machine (1 pull on a cold engine), activate the spray unit to my satisfaction, and then they helped me load it into the car. They were upfront, no sales pitch and willing to ensure I was satisfied with the end product. Can't ask for too much more than that.
Description of Work: Power washer would not start and I took it in to get it running or an estimate of cost for replacment part(s). Issue was water in carburetor, it was cleaned and confirmed that the engine would start.
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Service Categories
Lawn Mower & Power Tool Repair,
Auto Service
FAQ
HRB Small Engine is currently rated 4.6 overall out of 5.
No, HRB Small Engine does not offer free project estimates.
No, HRB Small Engine does not offer eco-friendly accreditations.
No, HRB Small Engine does not offer a senior discount.
No, HRB Small Engine does not offer emergency services.
Yes, HRB Small Engine offers warranties.
HRB Small Engine offers the following services: Small Engine Repair