Ecosystem Pest Solutions LLC

The recommended service was high priced, the termites were misidentified, an insect infestation was nonexistant and misleading information was provided that turned out to be misrepresented and simply wrong. Patrick identified the insects we found swarming in the house as termites. He showed us a very blurry photo on his phone that he claimed was evidence of termite mud tunnels. He suggested using Boracare, claimed it would be an effective treatment if used alone and stated that the treatment would penetrate the existing batt insulation under the house floor. He quoted us $2400, offered to come right away and contacted us a couple of times suggesting we schedule treatment. We were highly skeptical that the borate solution would penetrate the fiberglass and skeptical of the blurry photo of mud tunnels which he also said would be full of termite larva. We were somewhat annoyed with the rush to schedule. Subsequent inspections by two other companies found no evidence of termites only winged ants. No mud tunnels either. Turns out tunnels are for the workers to travel back and forth from the wood food source to the underground nests and are empty of larva. Turns out that borate treatment alone is not effective and that it doesn't penetrate the wood very well much less penetrate batt insulation over the wood. In our opinion this company made a sincere attempt to sign us up for expensive and unnecessary services. We were provided wrong information about the existence of termites and about the suggested treatment.

5 stars!!! Owner Patrick Bright and his crew did an excellent job. He thoroughly explained the standard process to eradicate rats under our house even before we hired him. The price seemed high, but we didn't compare with other service providers so we can't be sure. It did include a 5% Angie's List senior discount. It took them 5-6 hours to complete the job which involved crawlspace clean out, decontamination, traps and exclusion. A week later, no additional rodents were caught in the traps, so the job was a success!! We highly recommend this company.