Dennis Walker was a delight to work with. He came the day after I called, even though there had been a snow storm. He was friendly, informative and a very hard worker. I would recommend him to anyone, and I am not easily won over.
Description of Work: He pretreated and cleaned over 1500 SF of carpet and stairs that had a lot of stains from the previous owners. He was honest about which stains would not come up, but overall the carpets are much cleaner and smell great. We knew ahead of time there were carpets that would be replaced, but needed them to be clean (not spot free) as we may take us awhile to replace them. (For example.. there were paint stains we knew would never come off.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ed G.
01/2012
5.0
carpet cleaners
 + -1 more
I like their quick response and they are prompt. What stuck out with these folks was, I had them go out to clean some carpets in a home. They called me back and said they can clean it if I wanted, but the carpets were really bad and it should just be replaced. They were really going above and beyond, and being realistic. This was a property that was owned by a bank and they wanted it cleaned rather than replaced; so he did a nice job cleaning it. He was trying to talk himself out of the job, at the same time he continued to do the job that we had asked him to do; so it was all good.
Description of Work: I have used A+ Carpet Care off and on this last year for cleaning a couple of carpets and a couple of rooms.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Teresa V.
01/2012
5.0
carpet cleaners
 + -1 more
Very professional, thorough, punctual.
Description of Work: I can't say enough about the experience I had with Dennis Walker to have my carpets cleaned. They look terrific! He was able to provide the service soon after I made the initial inquiry and gave me a rundown of his process on the phone. He arrived exactly at the time promised, and we did a walk through of the house to identify my wishes and look at areas that needed special attention. I love the fact that his company is eco-friendly and doesn't use alot of chemicals. I couldn't smell anything while he was working or even after. His estimate was fair and provided to me before he began working. We did a walk through after he was done to be sure i was satisfied, and he gave me some good information about how to care for my carpets between cleaning, and even how to clean them myself if I didn't want to hire someone again. But, they look so good and it made uch a difference that I wouldn't hesitate to do it again and to recommend him and his company highly. Thank you Angies List. You helped me find a winner!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Alan S.
01/2012
5.0
carpet cleaners
 + -1 more
It is a good product and he did an excellent job. He knew what he was doing, he was very professional, and he was clean and helpful. I plan on using him again because I really liked him.
Description of Work: A+ Carpet Care cleaned our carpets and did a treatment because of our pets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ginger P.
01/2012
5.0
carpet cleaners
 + -1 more
estimate and cleaning went very smoothly. Owner/operator did estimate and performed services. Great attitude. Offered suggests for maintenance and in-between cleaning, suggested time frame for return professional cleaning.
Description of Work: Same day estimate and cleaning of wall-to-wall wool carpets in family room (soiled by animals), hallway and 2 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
12/2011
5.0
carpet cleaners
 + -1 more
I was amazed by their work! Six cats, two very sick, and one stressed and spraying everying in sight, had turned my beige cartpet into a disaster area. I was expecting to be told to just replace the carpet--they got it clean. No spot!s No order!.
Description of Work: Cleaned three rooms of carpet and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Mike A.
12/2011
5.0
carpet cleaners
 + -1 more
Called. They answered. Scheduled. They showed up. Carpet got clean. Talked to Dennis in driveway for a bit. They left.
Description of Work: My service date and approximate cost are not exact but I wanted to finally leave Dennis over there a review. He did a great job on some pretty dirty builder basic carpet in my rental house. The carpets looked way better than I would've gotten them with my little Bissel carpet cleaner. Dennis was very friendly and customer service oriented. Punctual and great work. I'd definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jeanne W.
08/2011
5.0
carpet cleaners
 + -1 more
Dennis exceeded our expectations! Wow! And he is honest, professional and cordial. With four dogs, three cats and a husband, did we ever need a miracle for our off-white seven year old carpets (3 bedrooms). I am preparing for several months of medical treatments and I needed this done beforehand. Of course, I waited until the last minute. After reading several reviews of various companies on Angie's List, I called Dennis on Friday. He was able to fit me into his schedule on Monday. Definite plus! He was right on time, took a look at the three rooms, and then asked us what our expectations were. He then gave us his advice on how to proceed and told us how much it would cost. When you meet Dennis, you will know what I mean when I say he is an upstanding guy. Of course we had him do the work. Well, what an amazing transformation. I could not be more pleased. And after he completed the work, he gave us a "cheat sheet" on how to clean up various stains and spills, with "recipes" for various solutions. I will be seeing Dennis in six months. Thank you!
Description of Work: Dennis looked at 3 rooms with carpets that were 7 years old; asked what our expectations were; gave his advice on how to proceed; gave us a bid; and then cleaned the 3 carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Ann S.
08/2011
5.0
carpet cleaners
 + -1 more
M carpet is 17 years old and was off white when new. I told Dennis all I wanted was improvement; I knew the carpet would not look new. Dennis arrived on time and we went over the areas I wanted cleaned. I left my home for work and within 3 hours I had a call from Dennis that the carpet was done. He worked extra h****** the really dirty spots and left information for stain removal for the future. I was impressed with the outcome, while not new, the carpet does not look 17 years old. Dennis did a great job. I would use him again.
Description of Work: Wall to wall carpeting in the living room, dining room, 16 stairs, hall and 4 bedrooms cleaned plus a large area rug and a medium area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Diane P.
06/2011
5.0
carpet cleaners
 + -1 more
Dennis explained everything ahead of time so my expectations of what he could do with some of the carpet stains was set low. He managed to exceed my expectations and the quality of the cleaning is great! It took longer to dry than he had estimated, probably because the weather is gray, slightly humid and maybe 70 at best. It was not an issue for us, I just let it dry overnight and in the morning it was dry. I will definitely call Dennis again (although probably not twice a year as he recommends.)
Description of Work: Dennis cleaned our very light beige (almost white) carpets which we had not had cleaned in a couple years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Steve W.
06/2011
5.0
carpet cleaners
 + -1 more
Dennis is the best. Friendly, personable, and a perfectionist. He's cleaned our carpets several times over the past couple years and it's always fun to have him around. Our house is only 6 years old but with 2 cats and a baby, Dennis keeps them as clean as the day we moved in. Not only does run a great business he's just a good person. I highly recommend A+ Carpet Care.
Description of Work: Cleaned all the carpets in my 2700 sf house including the stairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
BILL M.
05/2011
5.0
carpet cleaners
 + -1 more
Not much to tell. It all went according to plan, with two small questions. 1. There is another company in the area, A+Carpet Cleaning, that had discount coupons in the latest Angies magazine. The names are so similar we clipped their coupon, only to discover it was the wrong company. Since we had used A+Carpet Care previously, we stuck with him. 2. Dennis, at A+Carpet Care said that he can accept one of his discount coupons only once. We used one last year so this year's price was full. Is that accurate...that discount coupons can be used only once? I have not seen such language printed on the coupons in the magazine. This should be clarified with all those offering coupons.
Description of Work: Dennis cleaned carpets thruout our house. He was on time and on budget. The work was done in a bit over an hour. He explained everything from start to finish. Good job. This is the second time we have hired him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
ed G.
01/2011
5.0
carpet cleaners
 + -1 more
Dennis Walker is very good and is extremely honest. What stood out to me about him were his honesty and integrity. He was totally upfront with me about what was needed to be done or could be done. He looked at the carpets, came back to me and suggested that the carpets should actually be replaced. He could have just cleaned the carpets and not said anything, but he was honest enough to tell me ahead of time what kind of condition the carpets were really in. I appreciated that. I would rate him highly, and I plan to use him again in the future.
Description of Work: I used A+ Carpet Care for carpet cleaning in a bank-owned property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
HOLLY S.
11/2010
5.0
carpet cleaners, floor cleaning
 + 0 more
It is always a pleasure to get my carpets cleaned by Dennis- something I look forward to each time. He provides the best customer service, and is an all around great person!
Description of Work: Dennis always goes the extra mile and does a terrific job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Burton P.
11/2010
5.0
carpet cleaners
 + -1 more
It went perfectly. Dennis was there on time, walked through the house with me, gave me a price to do the job, and then did it. The whole thing was done before I knew it. The carpet was beautiful when he finished. I was so pleased with Dennis and his work, I hired him to come back the following week to steam-clean the carpets in my car. The dog smell is gone and the car is again a pleasure to drive.
Description of Work: Steam cleaned carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ANGIE M.
10/2010
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Overall it went great. The results were better than I dared hope for and they performed at very high professional level. I would use them again and have already recommended them to a friend.
Description of Work: I had a 20x27 wall to wall carpet cleaned that had heavy pet damage in one corner, two area rugs and one large sectional couch. I have waited to make my report because in the past, although carpets have looked really great right after the work was finished, the stains came back in a few days. That was not the case this time. Even the area where my dog decided to pee, still looks fresh and unstained and the products they used removed the scent so effectively that he has not gone back to peeing there. (In his defense my daughter moved in temporarily with a cat and the dog was making sure the cat knew he was around-peeing in the house had not happened before.) The upholstery cleaning was remarkable and the couch looks great. The only down side is one area rug was so effectively cleaned, a permanent stain now shows more!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
AUDREY & CRAIG L.
10/2010
5.0
carpet cleaners
 + -1 more
He arrived and was very nice, talked with us about our options and made suggestions. He gave us the pricing ahead of time so we could make a good decision based on our needs and our budget. Overall he did a great job.
Description of Work: Had a bedroom and hallway that were very very dirty. Many untreated pet stains and heavy traffic area. He did the best he could and it turned out better than I had hoped. The floor was at the point I thought of replacing it but now we have a few more years with it.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jill W.
10/2010
5.0
carpet cleaners
 + -1 more
He was very punctual, did a great job at a fabulous price. I could not be happier.
Description of Work: Dennis came in and cleaned all of the carpets in my 3 level home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sue H.
09/2010
5.0
carpet cleaners
 + -1 more
I have never been so pleased with carpet cleaners before. He not only did an excellent job, but the professionalism and courtesy demonstrated were superb and genuinely appreciated. I recommend Dennis to anyone looking for great skills and perfect customer service.
Description of Work: Living room, stair and hall carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
RUTH ANN S.
07/2010
5.0
carpet cleaners
 + -1 more
It was fabulous! They were on time, careful with guards on the stair railings, very clean, and thorough. They cleaned an additional area as they noticed a spot. They're the best I've had.
Description of Work: They cleaned the stairs, hall, master bedroom, and office. They also spot cleaned the carpet in two rooms without charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
ELIZABETH K.
05/2010
5.0
carpet cleaners
 + -1 more
Service was outstanding. We actually had received the quote from Dennis over a year ago, but then had other things come up and didn't get around to doing this until this year. Dennis came back out, honored our original quote (even though his prices had gone up a bit), did an excellent job getting out stains that I thought were in the carpet for life, and was fast and efficient. Overall, his service was outstanding and I would recommend him again in a heartbeat. Fantastic work!! Thank you!!
Description of Work: Dennis cleaned the carpets in our lower apartment- which included a stairway, 2 bedrooms and a large living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
George K.
05/2010
5.0
carpet cleaners
 + -1 more
Dennis did a great job. Prompt, professional, quick and helpful beyond a simple cleaning. He took me through every room, discussed every spot, discoloration and care options. Then when finished he repeated the process. It was clearly his goal to make the entire experience exceptional - and he did.
Description of Work: All carpets cleaned in a fully carpeted 3 bedroom home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Donna J.
04/2010
5.0
carpet cleaners
 + -1 more
Dennis is extremely personable and knowledgeable about his business. I am disabled, and Dennis kindly moved heavy things around for me.
Description of Work: Dennis cleaned the high traffic areas of my carpets. They look new! He was fast and efficient as well!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JOY D.
02/2010
4.0
carpet cleaners
 + -1 more
They did a great job, and were very pleasant and helpful.
Description of Work: Cleaned wall-to-wall carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Kathleen S.
02/2010
5.0
upholstery cleaning
 + -1 more
Excellent experience. The owner, Dennis, responded quickly to my phone call and scheduled an appointment within the week. He came to my house and cleaned the sofa without any problems. He showed up on time and was friendly, courteous and knowlegeable. He was concerned that the "liquid" may have soaked into the cushion and warned me in advance that a second treatment might be necessary. He was right that the odor didn't go away 100% immediately, but it was significantly better and disappeared over the following week. The sofa looks squeaky clean and fresh now. I really appreciate that he told me that the Scotch Guard on my sofa was very good and wouldn't need to be replace for a couple of years. Hooray for honest service providers like Dennis who don't try to sell extras I don't need! I'll definitely call him when it needs replacing and anytime that I need my rugs or upholstery cleaned.
Description of Work: Cleaned and deodorized my sofa after my son vomited on it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Dryer Vent Cleaning,
Water & Smoke Damage,
Ceramic Tile
FAQ
A+ Carpet Care is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
A+ Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, A+ Carpet Care offers free project estimates.
No, A+ Carpet Care does not offer eco-friendly accreditations.
No, A+ Carpet Care does not offer a senior discount.
Yes, A+ Carpet Care offers emergency services.
No, A+ Carpet Care does not offer warranties.
A+ Carpet Care offers the following services: Cleaning of carpet, upholstery, area & oriental rugs, tile, grout, stain, odor removal & emergency water extraction.