REIGELMANN'S APPLIANCES

Description of Work: Sales service was top notch! Thanks

Description of Work: Allen waited on me helped me select without and pressure toward a certain brand a new refrigerator. He listened to my needs and we went from there.

Description of Work: We bought a dishwasher from Reigelmann's Appliances. They also installed it.

Description of Work: Sold me a wall oven.

Description of Work: I purchased an induction range from Riegelmann Appliance Store. Josh Riegelmann was the salesperson who assisted me. I asked him if he could match a price I had from another store. He checked for the availability of the range and immediately said he could. I arranged for delivery at a later date. When I called Josh to tell him I had new hardwood floors and I wanted to make sure the floors were not damaged during the delivery of the range, he notified the delivery people. The two men carried the range into the house with arm straps. They also covered the floor with cardboard to create a walking path and protect the wood.

Description of Work: I had Mike quote me on a kitchen full of new appliances. Gas Cook top, Dishwasher, Microwave/Oven combo unit, refrierator and exhaust vent. I had a good idea what each went for on the internet and in some cases had shopped around town at the big box home improvement stores especially with the refrigerator. We bought all Bosch with one KitchenAid so they are not low end items and the price we paid was very good. I did get an extended warranty on two of the items I bought which they do bring up but not with a heavy sell on it. In fact he said he would not get one for the cook top.

Description of Work: Our contact was when my husband and i remodeled the kitchen in our home in 2005. We chose Reigelmann's as we believed strongly in supporting local family owned businesses. We purchased a new oven unit with warming oven, microwave, island stove, dishwasher and refrigerator.

Description of Work: Purchased refrigerator, washer & dryer. Installation and removal of old appliances.

Description of Work: We had two appliances looked at and repaired. Our Jenn Air refrigerator was leaking and not making ice. The tech was courteous, respected our time and was careful around the floors and kitchen cabinets. Very much appreciated. He also help us fix some broken slides on our Amana refrigerator which has a bottom slide out freezer compartment. Fast and reasonable.

Description of Work: I purchased an Electrolux washer and dryer from Reigelmann's this week. I had one specific criteria; the washing machine had to be as quiet as possible since it was installed near a living space. I had done my research before and knew Electrolux was the top rated for quiet, and sure enough the salesman pointed me right to it. He explained how Electrolux achieved this through their construction and ran the machine through a cycle for me so I could hear it. There's nothing more effective than being able to see the machine run before you buy. We had used our previous machine for the past 20 years, and technology has changed a great deal since then. The salesman took time to explain the operation of the machine in detail, how each cycle worked and how it differed from our previous machine. My questions on capacity, how the sanitize and high efficiency detergents work, and how the steam cycle on the dryer worked were all answered with expertise. The machines were delivered and installed in the same day. The staff who did the set up ran tests on each machine to confirm operation before leaving.

Description of Work: I purchased a dryer.

Description of Work: Purchased a new induction range.

Description of Work: I bought several appliances from Reiglmann's Applicances. It's been about 3 years. They came out and installed the appliances.

Description of Work: I had an interesting experience with Riegelmann’s recently. We purchased a refrigerator and a stove from them around nine years ago, and were very happy with the experience. So when the fridge developed problem we called their repair department, expecting an equally satisfying experience. First, before he had even opened a panel, the mechanic declared that it was likely compressor. When I pointed out that the freezer was still working, that only the refrigerator section wasn’t, and wouldn’t that suggest that the compressor was working, he went out to his truck to get an infra-red sensor to verify the obvious. He again stated that these units had a very unreliable compressor, and that we were lucky that it had lasted as long as it did. He then opened a back panel on the fridge and said that our fridge did indeed have the bad brand of part. He also said that troubleshooting and fixing the current problem could cost a couple of hundred, and the compressor would be another five hundred or so, and at that cost it might be worth it to consider buying a new fridge (this one had cost around $1100.00 as I recall). And then he told us a very interesting story. It seems that the manufacture could not get the compressors that it normally used, and so substituted this inferior compressor. And that when he had been at the training course from the manufacturer that they told the technicians to expect lots of problems. It occurred to me that no one had mentioned that to me when I bought the thing. We told him that we’d have to consider our options. He replaced the panel on the back of the fridge and billed us for the service call, which he said would be subtracted from the cost of a new fridge if we bought it from them. The technician had been pleasant enough, but after he left my wife had a strange feeling that we might be being played. So we went to Angie’s list and called a repair outfit with a very large number of positive recommendations – Appliance Guys. The fellow who answered the phone asked us about the specific symptoms, asked for the model and serial numbers, and since it was already late afternoon, made an appointment for the next day. When he arrived Gary quickly and professionally disassembled the interior of the fridge and verified that the component that he had suspected from our call was indeed the offending party. A defrost sensor had failed and ice buildup was blocking airflow from the freezer to the fridge. That simple. The cost for the part, $23.00 minus 10% for using Angie’s list. The total bill, $115.70. The total time, including manually defrosting the freezer coils, less than an hour. I’m a mechanic, so I know competent workmanship when I see it. And the Appliance Guys repairman was the real deal. As for Riegelmann’s, I’m willing to give the guy the benefit of the doubt that he wasn’t consciously trying to rip us off, but It was NOT an example of good service. I don’t think I’ll be buying any new appliances from them in the future, no matter how pleasant they may be.

Description of Work: Reigelmann's sold us our dishwasher.

Description of Work: I had bought a freezer from them.

Description of Work: They replaced a part on my dryer.

Description of Work: I bought a slide in range from them.

Description of Work: Purchase, delivery and installation of new KitchenAid dishwasher. Removal and haul off old dishwasher.

Description of Work: We have purchased appliances from them and have had service calls over years. We have been doing business with Riegelmann s for almost 40 years.

Description of Work: I was looking for a dishwasher to replace my broken one. Riegelmanns did not have one in stock and I couldn't wait for them to order one. They then checked availability of the item with other stores and sent me to a competitor that had one in stock. Wow! I have purchased most of my appliances from Riegelmanns. They are knowledgeable, fairly priced, and the delivery and service is great.

Description of Work: Purchased a dishwasher and had it installed.

Description of Work: We purchased a Frigidaire stackable washer and dryer set, had it delivered and set up.

Description of Work: We purchased appliances from this company.

Description of Work: Purchased a new refrigerator. Very friendly and helpful instore sales staff. They are willing to negotiate price.