About us
Business highlights
22 years of trusted experience
Services we offer
Accepted payment methods
Reviews
4.57 Reviews
Showing 1-7 of 7 reviews
Jenny F.
07/2013
pool cleaners
+ -1 moreNever responded to request.
Description of Work: Never responded to request.
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| responsiveness |
Lorelei Y.
04/2013
pool cleaners
+ -1 moreShane came over and fixed our hot tub himself.
Description of Work: We have been purchasing our hot tub supplies at Metro Pool and Spa's in Gresham for over 10 years. They always have the supplies we need in stock and their prices are great. Shane the owner is very friendly and always helpful with testing our water and making suggestions when we have questions. Our heater and mother board just went out and they fixed it promptly and efficiently. They make shopping local personable and enjoyable!
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Yes, I recommend this pro
$349
David B.
10/2008
pool cleaners
+ -1 moreThey worked with me over the phone to determine the make and model of the pump, ordered it for me, and then referred me to another pool service company to do the installation. Working with them was extremely easy, and I was very pleased with the installer. I never met them in person, but I would recommend them to anyone who has a pool.
Description of Work: Purchased a replacement pool pump.
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Yes, I recommend this pro
$250
ROSE B.
10/2008
pool cleaners
+ -1 moreOverall, my opinion has changed as I saw a big lack in customer service. The last time I did business, I asked them to order some parts. That was in February and I haven't heard a word. I got tired of continually calling to follow up. I now order directly from the spa company.
Description of Work: This is the only Dimension One Spa Representative in Portland to my knowledge. Since I have to order parts for my 5 year old spa, they are the only local business that I can use. Two years ago I was very pleased with them but since then, I have been disappointed with their service. I have had to wait much longer than they told me for parts I ordered then I had to wait fro a service call when the service person was out of town or had a day off.
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Yes, I recommend this pro
$250
ROSE B.
10/2006
pool cleaners
+ -1 moreI dealt with another spa company four years ago that did not perform as if they cared about the customer. They have since gone out of business. Metro has the professionalism that it takes to satisfy customers. I am pleased that they are representing the manufacture of my spa in Portland.
Description of Work: They were very responsive in arranging warranty work to be done on my spa. They were very customer oriented, explaining the process in detail. Once the part arrived, they set up a time to install it and did so promptly.
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Yes, I recommend this pro
DOROTHY S.
10/2006
pool cleaners
+ -1 moreThey are very knowledgeable, prompt, friendly, and reasonable. There is no pressure and responsive sales people were a pleasure to deal with. Their high quality product sold itself. Delivery was on time, and set-up was quick and efficient. A follow up service call was responded to promptly, and the issue was resolved immediately.
Description of Work: They did sale, delivery, and installation of a spa/hot tub.
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Yes, I recommend this pro
$7,000
08/2005
pool cleaners
+ -1 moreIT WAS GOOD. THEY WERE PROMPT. I HAD A COMPANY THAT CAME OUT FIVE YEARS AGO, AND THEY DID A SHODDY JOB. THAT'S WHEN I SWITCHED TO THIS COMPANY. THESE ARE THE PEOPLE WHO WORKED ON THE POOL IN THE PAST WITH A PREVIOUS OWNER.
Description of Work: THEY REPLACED A PUMP.
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Yes, I recommend this pro
$385
Contact information
21739 SE Stark St, Gresham, OR 97030
Service hours
Sunday:
12:00 PM - 4:00 PMMonday:
9:30 AM - 6:00 PMTuesday:
9:30 AM - 6:00 PMWednesday:
9:30 AM - 6:00 PMThursday:
9:30 AM - 6:00 PMFriday:
9:30 AM - 6:00 PMSaturday:
9:30 AM - 6:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
METRO POOL & SPA is currently rated 4.6 overall out of 5.
Sunday: 12:00 PM - 4:00 PM
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 6:00 PM
Thursday: 9:30 AM - 6:00 PM
Friday: 9:30 AM - 6:00 PM
Saturday: 9:30 AM - 6:00 PM
METRO POOL & SPA accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, METRO POOL & SPA does not offer free project estimates.
No, METRO POOL & SPA does not offer eco-friendly accreditations.
No, METRO POOL & SPA does not offer a senior discount.
No, METRO POOL & SPA does not offer emergency services.
No, METRO POOL & SPA does not offer warranties.
METRO POOL & SPA offers the following services: Pool and spa retail tore that sells spas, pools and pool and spa chemicals and accessories.
Contact information
21739 SE Stark St, Gresham, OR 97030
Service hours
Sunday:
12:00 PM - 4:00 PMMonday:
9:30 AM - 6:00 PMTuesday:
9:30 AM - 6:00 PMWednesday:
9:30 AM - 6:00 PMThursday:
9:30 AM - 6:00 PMFriday:
9:30 AM - 6:00 PMSaturday:
9:30 AM - 6:00 PM