GRESHAM APPLIANCE

Super. Jason came, saw what was wrong, ordered the part and was back in two days to install it. Jason is super nice and very adept at his job. Will always hire Gresham appliance for repairs.

Gresham Appliance replaced the motor on our dishwasher about 6 months ago. About two weeks ago the dishwasher started acting up again. I called and made an appointment for them to come out. They gave me a time window of 10:00 am to 2:00 pm. On the morning of the appointment they called at about 9:15 am saying that they were running early, and asked if they could come at 9:30. I wasn’t home at the time, and requested that they come after 10:00. At about 1:30, I had still not heard from them, so I called. They said they would contact technician, and call me back to let me know when he would arrive. At 2:00, I had still not received a return call. I called again and they said the technician was tied up in another job and wouldn’t be able to make it at all on that day, but that they could come the following day. I had taken the day off work, and now I would need to take off another day. So, they had done a poor job originally because the dishwasher needed repair again after only 6 months. And, they did not show up at the time they said, and did not communicate with us to let us know they wouldn’t make it. I will not use their services again.

I called late in the afternoon and an appointment was offered for the next business day. Turned out the transmission in the machine stopped working and replacing it would've cost more than replacing it. I was able to buy a new-to-me machine from them, which was delivered and installed the next day. A few weeks after purchase the replacement machine had an issue, which was repaired at no cost to me. Very happy with the service I received, I'll be back next time I need appliance help or am in the market for a used appliance.

found problem quickly, fixed it and have had no problems since

So, it was $79 for the house call. He just came, and he was very polite and kind.

Called Gresham Appliance over the weekend after they had closed. They called me at 8 AM Monday morning and had someone at my house by noon. Service rep quickly identified the problem with my dryer and had it fixes within about 15 minutes. He also gave me a recommendation on how I could improve the airflow in my venting system and looked up a Dryer Booster Fan online and gave me all the information. He also fixed a leaky pipe in my stove area that had been a problem for a few years. He checked out my washer that was making strange noises. He told me not to worry about it at this time as it could still run for a few years. All in all I was very pleased!

I called Gresham Appliance and they scheduled me for the very next day. They called ahead to let me know the repairman was on his way. Jason showed up on time and in under 45 minutes had done an excellent job of diagnosing the problems with my washing machine and my dishwasher, and fixing both! I will definitely call them the next time I have a problem with my appliances!

This provider was upfront with price of service call, and was able to set an appointment for next day. Serviceman was professional, detected the problem quickly and replaced defective fan quickly. Though I think all appliance repair is costly, I think the cost of repair was lower due to quick assessment of problem by serviceman. I would recommend this company.

very nice, accommodating and informative. Jason was very pleasant.

They were prompt and able to fix my refrigerator. The provider was responsive and cleaned up after themselves. This is the second time I have used them. I would use them again and recommend to other members.

Everything went well, the tech did have to go back to the shop to get the parts, but came back later that day and installed them. Our fridge is back to working great. The tech was very informative and helpful. Would use this company again.

The job went well, the main part went out. It was a little expensive, but it works now. They came out right away, every where else was booked for at least two weeks.

The technician arrived slightly early and was kind enough to phone ahead before he arrived. He was professional and prompt. He repaired the dryer in a matter of minutes and was on his way. Fantastic service and would certainly use them again.

She raved about the technician's courtesy, neatness, demeanor and ability to explain what was wrong with my gas oven and one burner. The cost was much less than I'd expected/feared, despite the usual large charge just for arriving at the door.

When I needed help with refrigerator repair, I first called a big name repair company. They told me their earliest appointment was a week later and then, there would be the wait time for parts. When I called Gresham appliance, they said they could be out the next day. They arrived during the stated time, determined the problem, were honest with how expensive the problem might be and then, gave me excellent advice about what to do next.

My dishwasher was leaving behind an ugly residue. I thought maybe the front seal at the door was the problem, although the washer was not leaking. I called Gresham Appliance and they sent out one of their service people the next day. It turns out that when the dishwasher was installed it was not done so properly. It was tipping forward so that when it drained, it left some of the dirty water in the front of the floor of the washer. That was all. He shimmed it so that it was level and now there is no problem.

The dishwasher had decided to start running, for no reason, at all hours of the day or night...but would not complete a cycle when "asked" to. Gresham Appliance was able to send their tech, Jason, out promptly. He replaced the circuit board, and when this part proved to be defective, he was back as soon as the replacement arrived. This took care of the problem. I was very pleased with all aspects of this consumer experience. Kudos particularly to Jason, who was professional in every way.

I called to make an appointment and was given info for the $79 estimate for services plus labor and parts. He seemed to know what it was over the phone and it turned out to be just that. The technician arrived on time and immediately went to work to replace the part. He was courteous and quick. My only concern was that he replaced the sturdy vent hose with a flimsy one. It was kind of bent but fixable so I had him leave it Overall, I was pleased with the price, timeliness and professionalism.

My dryer was making loud rummbling noises. I called Gresham Appliance to come find out why it was making this noise and to fix it. The repairman came on time and showed me that my dryer had eaten a sock and a dryer sheet! It's true! Dryers do eat socks! He removed the items from where they were not supposed to be, and got the dryer running as it should. It took less than a half hour. I was so glad to have a working dryer again! Repairman was friendly and professional. I'll definitely call Gresham Appliance again!

My washer stopped working....so I was in a panic. I called Gresham Appliance and they sent a guy out. The guy looked a little scruffy, but you could tell he knew what he was doing. He attacked my washer...and could not figure it out. So he took the entire thing back to his shop. They found the problem...and it was back and working the next day. I was expecting a huge bill...Nope. $100.00. I would recommend these guys. Good job.

I had a problem with fridge in one of my rentals. They called the renter, made an appointment, did the repair and faxed me an invoice. All in a timely manner.

Microwave problems, so called them. Prompt response helped me determine that it would be best to simply replace, not repair. Would call again if need help.

I think everybody should know that they were really terrific. They are very professional, very knowledgeable, very quick and very good. The guy who came was very gracious enough to ask if there were other things that need to be fixed. He really knows what he was doing. I was very impressed. He was very nice and polite. I would recommend them to anybody.

Gresham had to come out twice, and it was tricky for them to navigate with our tenants to schedule the time. When they finally did go out they claimed to have fixed the problem twice, and the second time they said if it's not fixed it won't be worth fixing. So they went out and replaced a part twice, and then when the tenant still complained I called to ask what my recourse was. They didn't have one and didn't remember even who I was without repeated attempts. It is was one of those companies who have a receptionist that knows very little about the jobs so only takes your name and number. Then they get back to you several days later. That is a bit frustrating. INnthis case, since the repairs did not work, they refunded my money after I yelled at them for not returning my call (in the back I heard the technician say, "That guy's never gonna be happy, refund his money!". I am now stuck with unhappy tenants, a fridge that doesn't work, but I do appreciate the full refund.

Our washer stopped working and called Gresham Appliance. Their initial assessment was that some small item, like a sock, may got tangled, preventing the drum from turning. They estimated the cost and scheduled the repair for the next day. On the following day, another technician arrived on time, and began to disassemble the appliance, only to find that the motor was not working. According to the technician, the guy from previous day should have tested that. They told me that it was their oversight, and gave me an estimate for the motor replacement. However, they also told me that the money is better spent for a new washer. Gresham Appliance did not charge for their time, as they said that it was their oversight. I appreciate their professionalism, and if any appliance service is required, I know who to call.