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SUPERIOR LANDSCAPE & MAINTENANCE

Lawn and Yard Work, Landscaping, Gutter Cleaning,


Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Showing 1-1 of 1 reviews

Matt F.
11/2019
1.0
gutter cleaning, landscaping, lawn service
  + 1 more
If I could give this business negative stars, I would. They take care of another house in the neighborhood and see as how we had so much to take care of, we figured we would try out a landscaping company. The owner came over and walked our property, giving us a quote of $200 a month. At first, I thought that was a bit steep, but he told me that they not only do the mowing and edging, they also take care of the flower beds, bushes, and clean the gutters of leaves for year-round maintenance. A pretty good deal for $200. After getting a couple of other outrageous quotes, we decided to go with these guys. Their first visit was basically getting some things knocked into shape. They pulled a few weeds and trimmed some bushes back. We assumed that they would tackle the yard a piece at a time. Every visit after that was literally just mowing our lawn. And not JUST our lawn, but our sprinkler heads also, destroying several. During one visit, one of the employees ran the industrial lawnmower over the edge and down the hill toward the street, doing damage to some of our landscaping rock and the hedges that lined the sidewalk. After a couple of months, the weeds were everywhere, nothing had been cut back, and we were paying $200 to have someone mow our lawn. We ended up having to find someone off Craigslist just to come cut back the flowers, bushes, and remove the weeds from the beds. After several texts and phone calls with assurances that someone would be out to take care of it, nothing was done, so we canceled our service. His response was, "Okay I'll pass this along. Sorry you are so unhappy." Not, "Let us pay for the damage." Not, "I'm sorry that we didn't deliver on our service." But... "Sorry you are so unhappy." Stellar customer service. Even after destroying our sprinkler heads and some of our bushes with their mower, the owner refused to refund a portion of what we had paid. Do yourself a favor and go elsewhere for your landscaping needs.
Description of Work: Weeds, gutters, edging, general landscaping

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$200

    Contact information

    unknown, Grants Pass, OR 97527


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Landscaping,
    Gutter Cleaning,
    Landscaping - Lighting,
    Pavers and Hardscaping,
    Leaf Removal,
    Lawn Fertilization & Treatment,
    Lawn Irrigation,
    Excavating

    FAQ

    SUPERIOR LANDSCAPE & MAINTENANCE is currently rated 1 overall out of 5.
    SUPERIOR LANDSCAPE & MAINTENANCE accepts the following forms of payment: Check
    Yes, SUPERIOR LANDSCAPE & MAINTENANCE offers free project estimates.
    No, SUPERIOR LANDSCAPE & MAINTENANCE does not offer eco-friendly accreditations.
    No, SUPERIOR LANDSCAPE & MAINTENANCE does not offer a senior discount.
    No, SUPERIOR LANDSCAPE & MAINTENANCE does not offer emergency services.
    No, SUPERIOR LANDSCAPE & MAINTENANCE does not offer warranties.

    Contact information

    unknown, Grants Pass, OR 97527