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Mitchell Window And Door

Doors, Windows, Exterior Painting,

About us

Individually owned & operated. Additional DBA: Diamond Window Company Inc.

Services we offer

Sales, service & installation of windows & doors.

Services we don't offer

n/a


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 1-23 of 23 reviews

Suzanne S.
03/2017
1.0
replacement windows
  + -1 more
Rudest person I have ever meet!
Description of Work: Never called back! Came out measured for new windows never got back to me with a estimate!! I even went to his shop to ask him for it! He told me it wasn't ready yet!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$6,000

Sharon E.
08/2016
5.0
replacement windows, house painters, doors
  + 1 more
Chris Mitchell and his crew were excellent in all respects. Absolutely no complaints or faults with either the products supplied or the installation. Very professional. Extremely courteous and accommodating. Replaced wood (outdoor) trim with PVC (no rot) and matched existing trim color. Great service, great crew!
Description of Work: Replacement windows including patio slider; replacement molding and trim (interior and exterior) around new windows.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sharon E.
07/2016
5.0
replacement windows, doors
  + 0 more
Chris and crew were outstanding. While the wait time was quite long, it was well worth it. I had 14 windows and a patio slider replaced with Milgard (Tuscany) series. Chris and Tim worked with me to replace the outer window casement trim/molding with PVC at my request (no rotting!) and did a top-notch job. Matt was particularly attentive to details and everyone was very courteous, professional and took great care both inside and outside of my home. While I take note of one reviewer's dissatisfaction with the strong focus on Milgard, I allowed myself to be talked into Milgard even though I explored other brands. It is my belief that the skill of the installers are just as (if not more) important than the brand and I am delighted with the end result on all counts. Yes others were cheaper but the "cheap" can turn out to be an expensive mess. I cannot recommend Mitchell's highly enough ... excellent work ethic, value and professionalism. Bonus points for Tim who provided the info and paperwork for Oregon Energy Trust rebate!
Description of Work: Window Replacements, Patio Slider replacement, window outside trim replacement and painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

robert Z.
03/2016
5.0
drywall, roofing, house painters, interior painters, doors
  + 3 more
unknown
Description of Work: Installed 13 Milgard windows and a patio slider door. Their price was the best of three quotes I rec'd. Chris and Tim explained how the windows would be installed, and said it would take 2 weeks for the windows to be custom made, and another week to schedule the installation. They beat their time estimate by a few days, and kept me informed along the way. Cory, Charlie and Mitch did a professional installation job in one day. They even removed the old aluminum storm windows a previous owner had put in front of the original wood windows. Cory told me they give the aluminum windows to a local man who recycles them. The next day Matt came to finish installing trim and caulking. The whole crew was professional and friendly and seemed to enjoy working together. After the installation I noticed one screen was missing. When I called Tim, he said it had been damaged in shipping, and a replacement was already on order. I would definitely use Mitchell Door & Window again, and highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Carol W.
08/2015
5.0
replacement windows, doors
  + 0 more
unknown
Description of Work: All new windows, sliders, front door, and trim. Custom window build in master bedroom. Owner and staff were professional, personable, reliable and maintained a very clean work environment. We are extremely happy with the job. I would highly recommend them and would use them again in a heart beat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

John S.
08/2015
5.0
replacement windows, doors
  + 0 more
.
Description of Work: Replaced glass in windows and brick molding around windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Mary Alice S.
07/2015
5.0
doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Mary Alice S.
07/2015
5.0
doors
  + -1 more
unknown
Description of Work: Replaced all my windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane N.
06/2015
5.0
drywall, roofing, house painters, interior painters, doors
  + 3 more
unknown
Description of Work: Replaced all Windows with new insulated windows on my older mobile home. Professional two man crew and quality service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Susan H R.
06/2015
5.0
doors
  + -1 more
no issues
Description of Work: i have purchased from these fine folks many times. Quality and quick service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie A.
03/2015
5.0
replacement windows
  + -1 more
The experience was excellent! Very professional, did exactly what they were supposed to do. They were prompt!
Description of Work: He replaced 16 windows and screens, installed a storm door, installed a sun tunnel, and did a little bit of work that wasn't associated with the windows. He insulated an outside pipe & also built a cover for the crawlspace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

David K.
10/2014
5.0
doors, glass repair, replacement windows
  + 1 more
Mitchell's technicians did a fantastic job. They were here when they said they would be and totally worked around our schedule. At the end of the work day they cleaned up after themselves and again at the end of the project. Originally they estimated a 3 day project but as things progressed they saw that it could be finished in 2 so they brought an extra helper out to speed the process. All in all a great company and I will recommend them to anyone looking for window replacement. Chris Mitchell also took us through the process of applying for our rebate from the Energy Trust of Oregon. An unexpected estra service.
Description of Work: Replacement of all the windows in our home with new energy efficient glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

steven L.
07/2014
5.0
doors
  + -1 more
They were extremely helpful. Helped me through the final design and decision process. Very knowledgeable and straight-forward. Good to work with. I ended up with a great product at a reasonable price. I'd recommend them to everyone.
Description of Work: helped finalize design of doors/windows for new construction. Ordered doors from manufacturer

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Marlene D.
06/2014
5.0
doors, replacement windows
  + 0 more
Chris provided a timely written estimate for replacing all household windows with Milgard vinyl windows. Additionally, he provided a full explanation of how they remove old windows and install replacements, including replacement of all trim, inside and outside calking once windows are installed, and follow-up service if a problem occurs. He was very professional, and the only contractor who provided a written estimate with precise details of what we were ordering. Additionally, he was the only contractor who even mentioned a rebate from the Energy Trust of Oregon, a sizable rebate that brought the total price down considerably. The installation went very smoothly and on schedule, and the result is beautiful vinyl windows that will definitely save energy costs for years to come.
Description of Work: Replacement Windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Laurel K.
05/2014
4.0
doors
  + -1 more
It was too expensive. We did not have the provider do any work. This was just a quote.
Description of Work: gave quote

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Don E.
04/2014
5.0
doors
  + -1 more
Went very well. on time. perfect install
Description of Work: provide windows and doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Michaela S.
03/2014
4.0
doors, replacement windows
  + 0 more
Chris is very professional and his workers are great at their job. His prices are good. Once he got the custom made windows in his shop the install went nicely. My ONLY complaint is that he is so busy that it takes so long to get him here to bid the job. then 2 weeks for the windows to be built. After all the waiting his guys get here and professionally install the beautiful new windows. If you can stand the wait Mitchell is the ONLY business to call for windows an/or doors.
Description of Work: Changed out a bathroom window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

Megan L.
03/2014
5.0
doors, replacement windows
  + 0 more
Did a fantastic job in a difficult situation. Gave the most info in the bidding process (I had 3 bids) really knows his windows! The installation crew was great, very professional, had to problem solve on the spot and did a fabulous job. Cleaned up all the debris. Would highly recommend this company.
Description of Work: Install new windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa Y.
01/2014
1.0
doors
  + -1 more
I CALLED FOR AN ESTIMATE ON WINDOWS AND I TOLD THE GUY (CAN'T REMEMBER HIS NAME) STRAIGHT UP THAT I DID NOT WANT MILGARD BECAUSE THEY WERE TOO EXPENSIVE AND MY MOM HAD PUT THEM IN HER HOME AND I DID NOT LIKE THEM. AND I ALSO DID NOT WANT JELD WEN BECAUSE I USE CONSUMER REPORTS AS ONE OF MY TOOLS BEFORE BUYING ANYTHING AND JELD WEN DIDN'T SCORE WELL PLUS OTHER INFORMATION I HAD RECEIVED. THE GUY PROCEEDED TO GET VERY DEFENSIVE OVER MILGARD LIKE HE WAS PART OF THE MILGARD FAMILY! AND WOULD NOT HEAR OF ANY OTHER BRAND I WAS INTERESTED IN. HE JUST WANTED TO ARGUE AND I FINALLY SAID I NEEDED TO GET OFF THE PHONE. HE WAS VERY ARROGANT TO SAY THE LEAST!
Description of Work: NOTHING

Rating CategoryRating out of 5
professionalism
1.0


Alison S.
11/2013
5.0
doors, replacement windows
  + 0 more
We had a lot of revisions and adjustments to our windows, as they were custom designed. We met with him twice in our home, once to measure and plan a design, then again just before we finalized out order to remeasure and review. We went to his showroom twice to see product and finalize our order. We also emailed frequently to make sure everything was correct. We placed our order, paid our 50% deposit and our doors and windows were delivered right on schedule. Everything was as expected. We are very pleased with our results.
Description of Work: Chris came out to measure and consult on the types of windows and doors we needed and the service he could provide us. We decided to purchase the windows through his company, he would assure they were what we wanted and ordered. They were then delivered to our home. He came by after they were installed by our contractor and reviewed them with us. A couple of screens were not as ordered and he had them redone and delivered them himself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Kathy P.
07/2013
4.0
doors
  + -1 more
Waited longer then I expected for the window to be installed, however the two men who did the installation were the tops. Very detail oriented. They were also mindful of the plants under the window.
Description of Work: installed a large window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Patricia M.
06/2013
5.0
doors
  + -1 more
I am working with them right now. The quote was $1400. They haven't started worked yet.
Description of Work: Mitchell Window and Door gave me an estimate for replacing the front door.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick K.
01/2013
5.0
replacement windows, doors, roofing, drywall, house painters, interior painters
  + 4 more
OUTSTANDING. QUALITY, PROFESSIONAL, TIMELY, AND RESPONSIVE. Chris is top-notch general contractor who is job conscientious, worked with insurance adjuster, and started right away in austere weather conditions. He did this while I was out of State and over the phone. Not one piece of debris or dirt left around or inside the house. You can't go wrong with this guy. He sends you pictures of the damage, his on-going repairs, and the finished job. He communicates constantly via email and text messages, leaving no doubts in your mind what his progress is and completion target is.
Description of Work: Storm damage to house, roof, interior and exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    1569 NE 6th St, Grants Pass, OR 97526

    www.mitchellwindowanddoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Doors,
    Windows,
    Exterior Painting,
    Interior Painting,
    Roofing,
    Drywall,
    Glass and Mirrors,
    Window Treatments,
    Skylights

    FAQ

    Mitchell Window And Door is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Mitchell Window And Door accepts the following forms of payment: Check,MasterCard,Visa
    No, Mitchell Window And Door does not offer free project estimates.
    No, Mitchell Window And Door does not offer eco-friendly accreditations.
    No, Mitchell Window And Door does not offer a senior discount.
    No, Mitchell Window And Door does not offer emergency services.
    No, Mitchell Window And Door does not offer warranties.
    Mitchell Window And Door offers the following services: Sales, service & installation of windows & doors.
    n/a

    Contact information

    1569 NE 6th St, Grants Pass, OR 97526

    www.mitchellwindowanddoor.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed