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JIM'S SEPTIC SVC

Septic Systems, Excavating

About us

Septic Service of Grants Pass, OR has been proudly serving Josephine, Jackson, Douglas counties with high quality septic services since 1985. We are owner-operated, call anytime for questions, advice or scheduling. Our uniformed, certified technicians provide great attention to detail to get the job done right the first time. Educating our customers on how to properly maintain their septic system is our number one goal, Customer Service is extremely important to us!

Services we offer

Septic system cleaning Septic system pumping Septic system inspection Septic system repair Septic system maintenance Enzymes and maintenance products Residential service Commercial service Holding tank contracts Power snake equipment Riser installations Clean out installations Inlet and outlet baffle replacement Camera and jetting available

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-20 of 20 reviews

J A.
02/2018
5.0
septic tank
  + -1 more
Another great job by the guys at Jim's Septic Service. Very pleasant, hard working folks that sure do make things easy for the homeowner!
Description of Work: Septic tank drained

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Bla B.
02/2018
1.0
septic tank
  + -1 more
Over charged for NO to non existent service provided.
Description of Work: Had Jim’s do a DEQ Real estate inspection. They not only didn’t do the inspection as per DEQ refs they passed off a bogus non certified inspection report. Not approved by the local or state agency. After I started having problems they didn’t return any of my phone calls. So I called out another company. They responded quickly and professionally and explained the system. After doing so they provided me with a re-inspection and the proper 8page DEQ inspection report. Not the one Jim’s gave me which was a single page that is not worth anything. The items Jin’s failed to catch and or disclose could have cost me thousands of dollars. When I called there office and finally got a call back. Debbi was far from helpful and blamed the attorneys. Stating that’s what they ordered which I found out was not true. I heard her change her story 3 times. To the point I was so frustrated that I had to get off the phone. There were other issues with this job. But my main was the lack of concern and that they only were after the almighty dollar instead of doing a good and honest job.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$800

Larry J.
02/2017
5.0
septic tank
  + -1 more
Pretty well. We had a couple little communications miscues, but the guys did a thorough job and gave me some tips on septic maintenance, too. I will continue to use them in the future and to refer people to them.
Description of Work: Finish digging out septic cover and pump system out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Kerry S.
01/2017
5.0
septic tank
  + -1 more
went well, they were on time and did a great job. I had some other issues with my tank that needed repair and they were able to recommend someone who was able to come right out and do the repairs. I didn't price out the job so I'm nor really sure how their cost compares, but it was in the range that I had expected.
Description of Work: Septic tank was "way" overdue for pumping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron F.
02/2016
5.0
septic tank
  + -1 more
unknown
Description of Work: 1000 gallon tank pumped

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Michael H.
01/2016
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill L.
11/2015
5.0
excavators, septic tank
  + 0 more
They removed all the of the broken pipes in the area where the plug in the line was located. They ran water through the drain field to verify that it was working properly. They installed a new baffle and head wall at the edge of the septic tank and then installed new PVC pipes to the drain field with the correct junctions and connections. I am an architect and work with a lot of excavators and the two guys working here were very professional and knowledgeable, explaining all of what they proposed and installed everything in a timely fashion and below the original budget.
Description of Work: They repaired a plug in the line and broken pipe between the septic tank and drain field.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Susan C.
04/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Pumped septic and answered many questions concerning our issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Haven Y.
02/2015
5.0
septic tank
  + -1 more
The lady on the phone was very helpful, and I will be calling again when we do need service.
Description of Work: They had our info from previous visits to the past owner, and were able to determine that we didn't need our septic pumped at the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis P.
02/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Pumped septic tank and inspected same. Everything OK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

David T.
01/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Diagnosed septic line problem. Snaked line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Barbara P.
10/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: Located and uncovered septic tank quickly. Service completed within an hour. Provided excellent education about septic maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tom P.
09/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: Quite happy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Stephen S.
10/2013
5.0
septic tank
  + -1 more
Everyone in this company, from Debbie in the office, to Josh at the site of service is first class. Josh detected a hole in the baffle coming from the house to the tank. The entire process of pump out and inspection was done without incident and without any mess. Josh is easy to talk to and informative. This company meets with my approval at a level of A+. Their cost is higher than others but for me this is negligible. Josh said they would also send out a reminder when the septic tank was due for a routine pump out in another 6-7 years.
Description of Work: Pump Out and Inspection of septic tank and drain field

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Stephen S.
09/2013
5.0
septic tank
  + -1 more
I wanted to share my up-front experience during the trying times of Escrow. Debbie at Jim's Septic has just been a delight to work with to explain, gather documents, and tentatively schedule while my wife and I are waiting to see if escrow will continue re purchase of new home. If so, we will use Jim's and then get back to you with a final review, but so far, absolutely delightful interface. I am considered a very picky critical person and if someone acts kindly, treats me well and performs a wonderful service I will go out of my way to give them 4+ accolades. So far, the interface between customer and Jim's Septic a la Debbie is what all of our lives should be about.
Description of Work: prepare for pump out and inspection

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat F.
04/2013
5.0
septic tank
  + -1 more
On April 20th we had a plugged septic. As this was a Saturday we started with a company that we had used several years ago but there was no answer. The next call was placed to Jim's Septic Service. I spoke with Debbie, explained our situation and she said she would check about having people here tomorrow. She called back and confirmed that they would be here Sunday the 21st around noon. They were here before noon, found the blockage and pumped the septic. They did a super job and we look forward to using them again in the near future as we want a clean out put in. Happy to recommend them.
Description of Work: Pumped and cleaned the septic and took out a blockage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Colette W.
03/2013
5.0
excavators
  + -1 more
Punctual Fair price Very easy to work with.
Description of Work: Jim's Septic pumped a septic tank for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Linda C.
12/2012
5.0
septic tank
  + -1 more
Everything went very well and we were happy campers on Christmas Day!
Description of Work: Septic tank was backing up into the house on Christmas Eve. Called another septic service and they would not even consider helping us. Called Jim's and they rearranged their schedule to accomodate us. They were going to be later than time told and they called promptly to advise the situation. They pumped our tank and unplugged the line to the house that was causing all the problems. They were fast, efficient and professional. We will definitely use these people again. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Susan B.
09/2012
5.0
excavators, septic tank
  + 0 more
I am purchasing a house and as part of the process wanted a thorough inspection of the septic system. Not only did he pump the tank, but offered good advice on septic tank maintenance. He also provided a map of the leach field at no extra charge after the inspection. I had traveled from Utah to Grants Pass to have several inspections completed over a period of 2 days so timing was very important. Jim's service was right on time for the appointment. I will definitely use his services in the future and would most certainly recommend him to others.
Description of Work: Septic tank inspection for house purchase. Inspected and pumped the tank. Inspected the leach field.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Karen A.
04/2012
5.0
excavators
  + -1 more
Had to dig hard earth for cap,was considerate,did not add extra charge for fullness beyond.
Description of Work: Cleaned an overfull septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    PO BOX 2317, Grants Pass, OR 97528


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Excavating

    FAQ

    JIM'S SEPTIC SVC is currently rated 4.8 overall out of 5.
    No, JIM'S SEPTIC SVC does not offer free project estimates.
    No, JIM'S SEPTIC SVC does not offer eco-friendly accreditations.
    No, JIM'S SEPTIC SVC does not offer a senior discount.
    No, JIM'S SEPTIC SVC does not offer emergency services.
    No, JIM'S SEPTIC SVC does not offer warranties.
    JIM'S SEPTIC SVC offers the following services: Septic system cleaning Septic system pumping Septic system inspection Septic system repair Septic system maintenance Enzymes and maintenance products Residential service Commercial service Holding tank contracts Power snake equipment Riser installations Clean out installations Inlet and outlet baffle replacement Camera and jetting available

    Contact information

    PO BOX 2317, Grants Pass, OR 97528