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Grants Pass Plumbing WSF, INC.

Plumbing, Water Heaters

About us

FULL PLUMBING SERVICE AND REPAIR RESIDENTIAL AND COMMERCIAL.FULL DRAIN CLEANING SERVICE, REMODELS, REPIPES, AND NEW CONSTRUCTION. WORKS WITH PROPERTY MANAGEMENT COMPANIES AND LOCAL MERCHANTS.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

All Fixture Repair And Installation To Include: Water Heaters, Tankless Water Heaters, Insta Hot Units, Faucets, Sinks, Garbage Disposals, Toilets, Tub/Showers, Valves, Regulators, And More... Repipes, Remodels, Slab Leaks, Sewer & Water Main Systems, Video Camera Inspection, Full Drain Cleaning Service, Spinkler Systems, Electronic Water & Gas Leak Detection, Gas Lines. Ask About Our Free Estimates, Senior Discounts, First Time Customer Discount. We Accept Visa, Mastercard, & Discover.

Services we don't offer

Well Service And Heating Units.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
0%
3
5%
2
16%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 1-19 of 19 reviews

ROGER W.
02/2017
2.0
plumbing, water heater repair
  + 0 more
Took three trips to get it right. Plumbed wrong first time, second trip to get it right and third to fix a leak.
Description of Work: Installed a Hybrid water heater.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Debra N.
09/2016
2.0
plumbing
  + -1 more
A "comedy of errors".... :( First Bill (owner/plumber) came out and said he needed to order parts. Then he came back 4 days later, only to discover he didn't have the correct parts with him after all (even though he'd ordered them). He left and came back yet again, this time with supposedly the proper parts. He installed said parts and turned the water on. He had not connected something properly in the kitchen so he flooded under the sink and brand new cabinets and flooring. (He did clean it up with a shop vac.) About an hour later I found that the work he'd done in the master bath was leaking. Again, he had to come back. The NEXT day I found that both bathrooms were still leaking and Bill had to come out AGAIN. I have used this company before this but I cannot imagine that I ever will again. Bill is a very nice man (his wife, Linda, is very nice, too) but nothing seemed to go right on this project. I would have thought they would have at least offered up an apology but I have yet to receive one. (It's been 2 weeks)
Description of Work: We needed new angle stops (valves) installed in 2 bathrooms and in kitchen.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$550

Derek L.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melodi W.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced hot water heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Grants Pass Plumbing WSF, INC.
Thank you for your review we appreciate your business very much.

Karen P.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced a broken outside hose bib that was sweated to the main pipe. Pipe broke due to freezing weather. |They were punctual and knowledgeable, got it done on New Year's Eve on short notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Response from Grants Pass Plumbing WSF, INC.
Dear (member name removed), We very much appreciate your review and were happy we could be of service. Thanks, Linda

Terri P.
11/2014
5.0
plumbing
  + -1 more
good
Description of Work: replaced garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

James R.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Worked on sink faucet spray devise

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Grants Pass Plumbing WSF, INC.
We appreciate you taking the time to give us a review. It was a pleasure to do business with you and if the need should arise in the future we look forward to your business. Sincerely, Linda Fairhurst

Kathleen L.
04/2014
5.0
plumbing
  + -1 more
They did a great job. They were quick and responsive. They took care of the problem the first time.
Description of Work: I used the plumbing service of Grants Pass Plumbing WSF, INC. They fixed the pipe underneath the mobile that was plugged; sewer type and so they cut-off the old pipe and put the new one in and repaired it for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Grants Pass Plumbing WSF, INC.
Thank you for your review we appreciate and value your feedback.

Suzanne A.
03/2014
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Grants Pass Plumbing WSF, INC.
In reading your review, I attempted to look up your invoice for the date you listed as our date of service, but was unable to locate one since we have not performed a service call for you on that date or even this year? Sincerely, Linda Fairhurst

Kent N.
02/2014
5.0
plumbing, water heater repair
  + 0 more
Bill is trustworthy and very knowledgeable about all aspects of plumbing. His son Jordan is also a chip off the block, so to speak.
Description of Work: Replaced a water heater when we were away. Bill and his son came through for us as they have in previous years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Grants Pass Plumbing WSF, INC.
Dear [member name removed], Thank you for your kind words. We appreciate and know that a good review goes a long way. If you have a future plumbing need we certainly will be happy to help. Sincerely, Linda Fairhurst

Dee D.
08/2013
2.0
plumbing
  + -1 more
There were 2 of them and they took extra time to do the work and charged us their price for the parts that they bought at a cheaper cost. They just weren't very professional.
Description of Work: He hooked up our plumbing on our manufactured home in a new park.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$400

Kathleen L.
04/2013
5.0
plumbing
  + -1 more
See above! The code review form they gave me was 2205346.
Description of Work: Clogged toilet, tried plunger, auger and home remedies that were "guaranteed" to work. Nothing did. I looked on your List and called this plumber. They gave me a time range as to when they would get there. They came within that range. The plumber was courteous and solved the ptoblem in less than 30 min.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Grants Pass Plumbing WSF, INC.
Dear [removed member name], Thank you for taking the time to give our company a review. If you have any furture plumbing needs we would be happy to assist you once again. Sincerely, Linda Fairhurst

Mary Ann M.
03/2013
5.0
plumbing
  + -1 more
NA
Description of Work: NA

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Grants Pass Plumbing WSF, INC.
We appreciate taking your time to give a review as we realize how valuable your time is. If you should have another plumbing need we will be happy to help. Sincerely, Linda Fairhurst

Ken S.
01/2013
5.0
plumbing, water heater repair
  + 0 more
Bill the owner showed up within the hour after we called. We were concerned because I was going out of town the following Monday, potentially leaving my family without hot water for a week unless the heater was repaired. It was especially challenging because the heater was a high-efficiency unit with a sealed burner and a computerized gas valve, not just something you could replace from Sears. By calling the factory, Bill got the part we needed (a replacement for the faulty gas valve) shipped overnight on warranty. We encountered a delay because the factory had to ship yet another part - a sensor - the following week, due to a faulty diagnosis by the factory tech support guy. Bill stuck with the job, tracking the parts shipments and keeping us informed throughout. His wife Linda did a great job of communicating with us and coordinating with Bill throughout the several days it took to get the problem solved. I feel I now have a plumber I can call in the future with the confidence that the service will be excellent and the cost fair.
Description of Work: Water Heater Failed Just Before a Weekend
Rating CategoryRating out of 5
Yes, I recommend this pro
$270

Response from Grants Pass Plumbing WSF, INC.
We appreciate the time you took to give a review on Angie's list. If you should ever have a need to call a plumber again we will be happy to assist. Thanks Again, Sincerely, Linda Fairhurst

Jane C.
11/2012
5.0
plumbing
  + -1 more
It was a very positive experience from start to finish. Please see above for detail. We have used him since to replace water filters under the kitchen sink and would gladly recommend him to anyone. He is not only professional, but quite personable as well. He laid out the different options and explained each in detail so we know exactly what we were getting.
Description of Work: Had an outside water faucet with a broken handle and we had been using pliers to turn water off and on for years. Grants Pass Plumbing came out the day after we called. Bill was unable to replace the spigot from the outside as the pipe was "frozen" right behind the exterior wall. He had to shut the water off at the pump house (which was 1/4 mile from the house) and then come into the house to cut an 8x8 square out of the drywall to access the pipe. From that point on it was a matter of minutes to replace the spigot. He did a great job of cleaning up the mess that the drywall cut made too. All this for only $125.00. We were quite satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MARA T.
10/2011
5.0
plumbing
  + -1 more
They knew what they were doing and they were really nice. I think it was the owner who actually came out. So, it’s always nice to have the owner. The quality of their work and all was really good. They did a great job.
Description of Work: Grants Pass Plumbing WSF, Inc. did the plumbing for our refrigerator about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Grants Pass Plumbing WSF, INC.
Thank you for your review, we value your opinion and hope to do business with you again in the future if need be. Regards, Bill Fairhurst

Susan M.
09/2011
5.0
plumbing
  + -1 more
The work was done competently and in a timely manner. Bill and Jordan Fairhurst were professional, thorough and personable. They explained what they were doing as they worked. I would definitely use their services again and would recommend them. Linda Fairhurst was very helpful and efficient in scheduling my appointment and Bill and Jordan were very punctual. They represent the best of family operated businesses.
Description of Work: Installed new kitchen faucet and checked for leaks; installed new flush flappers in two toilets and new wax ring in one toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Grants Pass Plumbing WSF, INC.
Thank you for your review, your opinon of the work my company performed is highlly appreciated and we understand customer service is essential for the future growth of my business. If the need arises in the future we look forward to seeing you again. Regards, Bill Fairhurst

walter W.
10/2010
5.0
plumbing
  + -1 more
They first provided a quote and then did the job for me. They were very good. I saw them online and then talked to them. I didn?t talk to anyone else. I thought that everything about them was good.
Description of Work: I used the services of Grants Pass Plumbing in the spring of 2010 for a plumbing job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Grants Pass Plumbing WSF, INC.
Thank you for your review, your opinion of the work I performed for you is very much appreciated. I know that customer satisfaction is extremely important in the field of services that I provide. I hope to do business with you in the future if the need should arise. Regards, Bill Fairhurst

EDWARD C.
08/2009
5.0
plumbing
  + -1 more
Awesome! See above for how it went overall, and for all the residents of Grants Pass, Oregon, you now have an honest review of an in town plumber on Angie's list.
Description of Work: We used Grants Pass Plumbing to repair a leak in the plumbing under our kitchen sink and also to repair a leaking valve on the water supply line to our toilet in our bathroom in our second home in Oregon. Having never used a contractor in Grants Pass, I searched on Angie's list for a recommended plumber like I normally would for our main home in Los Angeles, however, Grants Pass is not a very big town, and to my dismay, there was nothing to be found on Angie's list. Because of this, I went through the yellow pages in the local telephone book and selected three plumbing companies that offered free estimates, with the intention of getting three bids before I selected the plumbing company I would use. Grants Pass Plumbing was working on a job nearby when I called, and I was told that as soon as they were finished at the other location, they would head over to our home, diagnose our problems, and give us a free estimate. Being the hardened, suspicious, and untrusting Los Angeles resident that I am, I had no intention of going with any plumbing company until I got a minimum of three estimates as to what the problems were, and what it was going to cost me to repair them. At around 5 pm on a Friday evening, Grants Pass Plumbing arrived at our home (I called very late in the day, so the fact that they showed up at all on the same day was impressive), and I met the plumber, Bill Fairhurst, who turned out to be the owner of the company. We engaged in small talk for a few minutes as I was trying to get a feel of whether I trusted him or not. We immediately hit it off, and when he found out we actually lived in Los Angeles, he told us he was from a suburb of Los Angeles for many years before moving to Grants Pass, Oregon. I was immediately impressed with how personable Bill was, and after we spoke for about 10 minute concerning things that had nothing to do with plumbing (a very friendly and nice conversation), Bill went into our home to take a look at our two plumbing leaks. I was impressed with how thorough he was, and how he did not take any shortcuts to give me a quick free estimate that I would take or leave, but instead, took his time and really examined what the problem was at no cost to me. Needless to say, I was so impressed with Bill, that I hired him on the spot, and I had no interest in getting two more free estimates (which is something that I never do). I was expecting Bill to tell me that he would come back on Monday to do the work because it was now after hours on Friday evening, and instead, he told me he would get right to work. Bill fixed our plumbing under our kitchen sink and also told us that part of our leak was coming from our kitchen faucet, so he took it off and rebuilt the internals with parts he had inside his work truck to save us money. Although he fixed the plumbing leak under our sink, he told me he was not satisfied with rebuilding the faucet because it was so old, and he said although it would work for now, he didn't recommend it. Hearing that, I asked him if he would be okay with my running to the local home improvement store to buy a new kitchen sink faucet while he tackled the second leak in our bathroom, and would he install it (it was getting later into the evening on a Friday night). Bill said that wouldn't be a problem, and I so impressed with how friendly and honest he appeared, I followed up by asking him if he would be okay with me also getting a new sink and faucet for the bathroom counter, and would he install that too. Bill said it wouldn't be a problem and he would take care of it. I quickly got the physical dimensions of the bathroom sink and ran off to the local home improvement center. When I returned, Bill had finished replacing the leaking valve on the water supply line to out toilet, and he went back to the kitchen to replace the faucet on our sink with a brand new one. He did a great job, and did it quickly. What impressed me even more, is how much he tested our kitchen sink to make sure nothing leaked in the plumbing he had just repaired underneath it, as well as with new faucet he had just installed. Bill then went back to the bathroom to replace our bathroom sink and install the brand new faucet. To my dismay, I learned the the people who cut the counter to install our old bathroom sink, and cut it in such a way that the new sink that should have fit, was slightly too small. Bill felt bad for me and immediately volunteered to go to his warehouse in the middle of town where he had a new Kohler sink that he said he would give to me for free if it fit. Where to you find customer service like that? What plumber volunteers to give the customer a new sink for FREE? I took Bill up on the offer and told him I would return the first sink I bought and see if they had an even bigger one what was not a standard size just in case the sink he had did not fit correctly. Bill jumped in his truck and went back to his warehouse, returning with a high quality sink that he offered to give to me for free, but in placing it in the previous odd shaped hole that was in the counter for the original sink, it didn't quite fit, although it was much better than that first sink that I bought. I then handed Bill the second sink that I bought, but I knew that the second sink was too big for the cut out, and it would require cutting the counter to accept it. Bill went out to this truck to get the tools he needed to cut a bigger whole in my counter top to accept the second sink, and before I knew it, he had mounted the second sink which was a perfect fit, and looked so much nicer than our original sink. Bill then installed the new faucet that I bought and job came out perfect. The reason why this review is so long is because I was REALLY impressed with Grants Pass Plumbing and Bill Fairurst, the owner. When all the work was said and done, it was 9 pm on a Friday night, and after all the work Bill had done, the bill came out to only $346.50! I can't say enough positive things about Bill Fairhurst and Grants Pass Plumbing. I would definitely use his company again, and I have absolutely no reservations about recommending him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$346.5

Response from Grants Pass Plumbing WSF, INC.
Just wanted to say thank you for your kind words. Being in the service and repair business I know just how far a good review can go in a small community. Thanks Again, Bill Fairhurst

    Contact information

    432 NW 6th St Ste 106, Grants Pass, OR 97526

    www.grantspassplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    Grants Pass Plumbing WSF, INC. is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 2:00 PM

    Grants Pass Plumbing WSF, INC. accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Grants Pass Plumbing WSF, INC. offers free project estimates.
    No, Grants Pass Plumbing WSF, INC. does not offer eco-friendly accreditations.
    No, Grants Pass Plumbing WSF, INC. does not offer a senior discount.
    Yes, Grants Pass Plumbing WSF, INC. offers emergency services.
    Yes, Grants Pass Plumbing WSF, INC. offers warranties.
    Grants Pass Plumbing WSF, INC. offers the following services: All Fixture Repair And Installation To Include: Water Heaters, Tankless Water Heaters, Insta Hot Units, Faucets, Sinks, Garbage Disposals, Toilets, Tub/Showers, Valves, Regulators, And More... Repipes, Remodels, Slab Leaks, Sewer & Water Main Systems, Video Camera Inspection, Full Drain Cleaning Service, Spinkler Systems, Electronic Water & Gas Leak Detection, Gas Lines. Ask About Our Free Estimates, Senior Discounts, First Time Customer Discount. We Accept Visa, Mastercard, & Discover.
    Well Service And Heating Units.

    Contact information

    432 NW 6th St Ste 106, Grants Pass, OR 97526

    www.grantspassplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 2:00 PM