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TLC Carpet Cleaning

Carpet Cleaning, Flooring Sales and Installation, Carpet Sales and Installation,

About us

IICRC Certified master textile cleaner, who has been in business over 20 years, who is skilled at cleaning and protecting your investment. I can also clean and protect high-end fabrics such as linens, silks, and wools that other cleaners won't touch.

Business highlights

27 years of trusted experience

Services we offer

Carpet cleaning and protection, high end upholstery cleaning and protection (fabrics such as linens, silks, and wools) stone and tile cleaning. Carpet color repairs such as bleach stains and other discolorations. Odor control such as pet stains.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
2%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 53 reviews

Tori T.
06/2018
5.0
carpet cleaners, carpet installation
  + 0 more
Got the job done quickly! And it was well done.
Description of Work: Carpet cleaning and stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Krystle A.
06/2018
5.0
carpet cleaners
  + -1 more
Doug was easy to get ahold of and fast to schedule our carpet cleaning. He's very professional and does a great job! Loved getting my Ivory carpet back!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Kenneth E.
05/2017
5.0
carpet cleaners
  + -1 more
Everything went well. They did a good job of cleaning our carpets and removing a few spots as well.
Description of Work: Cleaned several carpets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen G.
04/2017
5.0
carpet cleaners
  + -1 more
TLC did an outstanding job. I was so pleased that I have referred them to a number of friends and family.
Description of Work: Had my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gina L.
09/2016
5.0
carpet cleaners
  + -1 more
Our carpet was cleaned very well by Doug. He was professional in every aspect and also gave us other cleaning advice for our wood floors. He also threw in a discount for using Angieslist which I wasn't expecting. He was super pleasant and fun to talk with as well. We couldn't be happier and will call again in the future.
Description of Work: I had two large rooms with a off-white pile carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GREGORY C.
08/2016
5.0
carpet cleaners, flooring contractor
  + 0 more
The tile had not been sealed correctly so it showed a lot of dirt both on the tile itself and grout. Doug cleaned and sealed it. It now looks great. And we had 4 rooms.
Description of Work: Cleaned our tile in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jodi H.
05/2016
5.0
carpet cleaners
  + -1 more
Super Doug showed up on time and super friendly clean the carpets throughout and moves furniture all by himself.I had another carpet place coming before and they just didn't do a good job like Doug does Doug will even shut off lights as he works himself out of a room😊
Description of Work: Cleaned carpet and furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Richard G.
07/2015
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
The provider came on time, was polite and professional, and did a superior job! Provider moved all the heavy furniture himself, and he explained each step in the cleaning process. He professionally vacuumed the areas first before cleaning which was a first for us to see a carpet cleaner do this prior to cleaning. We definitely will use him in the future.
Description of Work: Cleaned one and a half rooms of carpeting, a hallway, and a reclining chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

marianne C.
07/2015
5.0
carpet cleaners
  + -1 more
Doug showed up on schedule, the actual price was what he had quoted me and he cleaned the carpets in our house. Excellent job, will use again! thanks!
Description of Work: Cleaned carpets in our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GREGORY C.
10/2014
5.0
carpet cleaners
  + -1 more
It went very well. He is personable. I asked for a bid on our tile in the home and it seemed fair for the amount of area that would require cleaning.
Description of Work: 4 very soiled carpets in 4 rooms and the carpeted stairs(late add on he had no trouble taking care of).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ann M.
08/2014
5.0
carpet cleaners
  + -1 more
It was excellent. As far as I know it is just owner operated, the man's name is Doug Loose, I met him 2 and a half years ago at a charity auction. I had just happened to take his card, 2 and a half years ago I asked some friends about him and they all had great things to say. I only have carpet in 2 rooms, I only intended to use him for one. He then apologized there was a minimum charge. He felt badly due to the price so he asked if he could clean out the other bedroom which was used for storage and clean that too, he took complete charge and did the carpet I initially hired him for getting rid of horrible stains. He then was able to get the main pathway in the second room, he said to relax and he was going to take complete charge of it. He took initiative and offered options and services in which I would have not expected him to do. He had a can do attitude. I am highly satisfied, and can understand why I was recommended him by my friends. It was a very comfortable experience having him in my home.
Description of Work: Cleaned carpet in 2 upstairs bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Larry T.
08/2014
5.0
carpet cleaners
  + -1 more
It went very well! Doug did a fabulous and through job and I would recommend him to anyone!!
Description of Work: We used them 3 years ago for all the carpets in our dining room, stairs, guest bedroom and basement living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Shirley H.
08/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It went very well. The guy was amazing. I even called the company and told them how fabulous he was. I would give him an A! He was very clean. He was very considerate about which hose went where and wiping his feet on a rug that he brought before entering the house.
Description of Work: They did carpet cleaning in four areas and stairs, plus 5 throw rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Anne M.
07/2014
5.0
carpet cleaners
  + -1 more
Fine, they came in, did the job and got out and the carpets were clean. They were on time, reasonably priced, upbeat, and pleasant to have in the home.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH G.
07/2014
5.0
carpet cleaners
  + -1 more
Doug from TLC Carpet Cleaning, came out for us a couple of years ago and he was able to get that up. I was very impressed with him.
Description of Work: I am more than pleased with him. We moved into our home 14 years ago and a grease spot popped up a couple days after moving in. Nobody, 5-6 different companies, were able to get that out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH G.
07/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
He took the throw rugs to his place to clean them, hung them up at his location and then even brought them back after they dry. I called a week ahead of time and he told me that he was able to fit me in, because I was having unexpected company coming over. That was nice, because I am a long way from his home base, about 20 something miles. He always does such a nice job.
Description of Work: He was here last year to clean the carpets. I also gave him 3 big throw rugs to clean too, plus he did the whole house of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$212

Larry B.
07/2014
5.0
carpet cleaners
  + -1 more
He does a dry cleaning process and one of the carpets in our bedrooms requires the dry cleaning to keep the warranty. He did a great job. He was on time, friendly and courteous.
Description of Work: He cleaned all of our carpets in our house a few years ago. This was done in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ZIZI S.
07/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
We have used him for almost a dozen times. I have used him in my home as well as the business. He has also taken my oriental rugs and took them to a company who was able to clean those for me. He is really good about letting me know if he is able to do services in the home, or if the oriental carpets needed to go to another location to be cleaned. I really trust Doug and his services. He is also really honest with stains that are not able to come out, due to carpets fibers and or what the stain consisted of. In terms of his honesty and his customer service it is great. I wished Angie's List would let me give him an A+.
Description of Work: He is great and he has done carpet cleaning for me. He also did a treatment for upholstery for my sister.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KENDRA W.
07/2014
5.0
carpet cleaners
  + -1 more
Doug is always friendly, fast and efficient.
Description of Work: Cleaned our bedroom carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William S.
02/2014
5.0
carpet cleaners
  + -1 more
Doug showed up on time, cleaned and removed the stains. His is someone I would recommend to friends and family. Clean, personable and the kind of guy I want doing work on and around my house.
Description of Work: TLC cleaned and removed stains in my carpeted family room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Hal R.
09/2013
5.0
carpet cleaners
  + -1 more
In addition to doing very competent work, Doug is very personable and friendly. He did exactly what was asked of him, and a little bit more. He moved the sofas in the living room to clean where no carpet cleaner has gone before. We were well satisfied with his service and personal attention. Miracle of miracles...after he cleaned the carpet in the living room, a couple of "ripples" therein had totally disappeared!
Description of Work: Cleaned carpets in specified areas, including doggie stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Anna C.
04/2011
5.0
carpet cleaners
  + -1 more
Better than I expected. It was a great improvement over what I started with. I don't think anything really works with cat odor.
Description of Work: Cleaned a large studio's wall-to-wall carpet. Tried to get rid of cat urine odor and large stain.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Athena P.
04/2011
5.0
carpet cleaners
  + -1 more
They did an excellent job. They accommodated me easily and I had to rush, but, the job was still done perfectly. The person who came was professional and pleasant to deal with. He was prompt and easy to deal with. I liked his services and will use the same in future.
Description of Work: I used the services of TLC Carpet Cleaning to clean 2 antique area rugs, about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dawn K.
03/2011
5.0
carpet cleaners
  + -1 more
My dog vomited on my tan colored carpet resulting in 6 bright yellow stomach acid stains approximately 5" in diameter in a very noticeable area of the carpet. Nothing I tried affected the stains. I learned later that stomach acid stains will usually not come out of carpet. Doug, the owner, arrived promptly when promised, cleaned my carpet, and then worked for over 4 hours on the stains. He lightened the yellow spots and then introduced permanent color to match my carpet. He used brushes and steam to complete the process and it looks fabulous! I will be hard pressed to even locate where the stains were. I am very pleased with the results of Doug's work and so thrilled to have those ugly yellow stains gone! I will definitely call on TLC again for my next carpet/upholstery cleaning need.
Description of Work: Carpet cleaning and stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Kenneth E.
03/2011
5.0
carpet cleaners
  + -1 more
TLC did an excellent job of cleaning the carpets in our home. They were very prompt arriving exactly at the scheduled time even though there was still some snow left on our driveway. I thought the cost was very reasonable and they gave us a 10% discount for being a member of Angies list. The carpets looked clean and fresh when they left.
Description of Work: We had the carpets in the family room and bedroom cleaned. We moved the furniture ourselves which reduced the cost to clean the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202
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Contact information

17540 Springhill Pl, Gladstone, OR 97027

www.tlccarpet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Flooring Sales and Installation,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Marble and Granite

FAQ

TLC Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

TLC Carpet Cleaning accepts the following forms of payment: Check
Yes, TLC Carpet Cleaning offers free project estimates.
Yes, TLC Carpet Cleaning offers eco-friendly accreditations.
No, TLC Carpet Cleaning does not offer a senior discount.
No, TLC Carpet Cleaning does not offer emergency services.
Yes, TLC Carpet Cleaning offers warranties.
TLC Carpet Cleaning offers the following services: Carpet cleaning and protection, high end upholstery cleaning and protection (fabrics such as linens, silks, and wools) stone and tile cleaning. Carpet color repairs such as bleach stains and other discolorations. Odor control such as pet stains.

Contact information

17540 Springhill Pl, Gladstone, OR 97027

www.tlccarpet.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed