We bought a new $ 750 toilet in May of 2009. It always leaked. I called the orginial plumber this morning and was told to expect at least a 200.00 service call. I hired a different plumber and was informed that our prize toilet was actually bottom of the line and that it needed an adjustment. Cost me 85 dollar service fee and we are set. I won't call Glens plumbing ever again.
Description of Work: Two phone calls
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Pattie M.
09/2009
5.0
wells
+ -1 more
The plumbers were good. They were very responsive. They showed up and they got the job done. In my opinion they are a good outfit. The elderly gentleman that worked with them was very knowledgeable. He masterminded in getting the pump working. I don't recall the price we paid. The quality of work was good because the water is still flowing.
Description of Work: Glenn's plumbing came out and fixed the problem we had with the well water system. The pump had stopped working and we didn't have any water in the house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JACI L.
01/2009
1.0
plumbing
+ -1 more
The leak was repaired but he did on clean the flux off the pipes and if I had been there I would not have allowed him to replace and charge me for new shower head.
Description of Work: The plumber came out to repair a leak. He made my son and daughter, both adults, very uncomfortable. He was very creepy talking about the war and killing people. He failed to turn off the power to the hot water heater when he turned off the water so one week later I needed to replace my hot water heater. Needless to say I did not call them again.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$1,000
george T.
07/2008
1.0
drain cleaning
+ -1 more
Good until the end of the day when I got the bill.
Description of Work: The service guy Glen sent out to do the job was here all day on a job that should have taken 3 or 4 hours. Also he made a trip back to his shop for some standard parts that he should have had on his truck. When I called his boss for an adjustment the boss refused to make any changes or compromises of any kind.
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
4.0
punctuality
4.0
$800
MICHELLE N.
03/2006
1.0
plumbing
+ -1 more
Talked to Glenn's Plumbing on the phone since they installed the faucet; was told to check any obstruction in the top part of the faucet. When I asked if there were any other removable parts they said no. Representative was supposed to come at noon, showed up after 5 pm. Removed the obstruction by unscrewing the other removable part and laughed saying that this was typical.
Description of Work: Removed a coal piece from faucet, 1 minute
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
PHYLLIS M.
02/2006
2.0
plumbing
+ -1 more
The toilet leaked and went down into the kitchen. I think that they forgot to seal it. This was my only experience with this company, and that have had a bad day. They did come back out and fix it promptly. It was a minor problem to fix.
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Service Categories
Plumbing,
Drain Cleaning,
Wells and Pumps
FAQ
GLENNS PLUMBING is currently rated 2 overall out of 5.
No, GLENNS PLUMBING does not offer free project estimates.
No, GLENNS PLUMBING does not offer eco-friendly accreditations.
No, GLENNS PLUMBING does not offer a senior discount.
No, GLENNS PLUMBING does not offer emergency services.