Locally owned and operated installers of porcelain, ceramic, grantie, travertine and other natural stone products. We at Installers 3M take great pride in our work and strive for 100% customer satisfaction.
** Referrals receive 10% discount on new projects.
Business highlights
23 years of trusted experience
Services we offer
Residential and light commercial installation of porcelain, ceramic, granite and other stone tiles, shower pan creation and complete bathroom tile installation, bull nosed with a beautiful polish edge for all counter tops & other edges.
They did an oitsranding job. It turned out better than I expected
Description of Work: Tiling on the fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
pamela M.
01/2016
5.0
ceramic tile, flooring contractor
+ 0 more
It went very well.
Description of Work: Installed custom shower, flooring and wall tiles in small bathroom Beautiful job. I don't remember the cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Jessica S.
02/2015
4.0
ceramic tile
+ -1 more
We wanted the ceramic tile baseboards to go all the way around the room including an open shelf closet. They told us after they were finished that we didn't have enough tile to finish. When I located additional tile to finish the project, they didn't offer to come back and finish the job or reduce the price. If we wanted to pay an additional trip fee they would come out and finish. Also wanted a metal transition or something to transition between ceramic floors and hardwood floors. This was not included. the work was fine. We clearly weren't a big priority for them. Sadly we were giving them a test run as we are getting ready to remodel our main bathroom. will not be using them again.
Description of Work: They installed penny tile we had purchased in our back bathroom and new ceramic tile baseboards as well as ceramic tile in our entryway.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$1,200
Response from Installers 3M LLC
Upon completion of tile installation at the [Member name removed] residence, [Member name removed] husband viewed the project and confirmed with my partner (and husband) that the installation was great. Nothing was mentioned about the base tile not being finished. Not having enough material to install in a a closet area, left us with the impression that the homeowner decided to not place tile in that area. We did not receive an email for 2 weeks requesting we return to install the remainder of the tile the homeonwer acquired more of. We are compensated for our service in labor. To return to a job, setup, take 1/2 of a day to install, clean up and travel to another job for a few hours is not in the realistic realm of good business. Our time is worthy of payment. The homeowner choose to act as a "general contractor" and obviously didn't not know how to appropriately accommodate. Simply purchasing more tile tells it all. They were not ready for the install.
DAVID B.
12/2012
5.0
ceramic tile, home remodeling
+ 0 more
These people do excellent work---Luis did the tile work and Shannon was the estimator and chief helper. The result is beautiful--Luis' work in cutting the tile to fit just perfectly around the cabinets is a work of art. One thing about tile work; the tile lots can be from different runs. Shannon actually works in how much tile to buy very carefully, but there is no control over the lots from which the supplier will send the tile. Though from the same material and with the same number, we had two lots, one with the light tan/brown variations we wanted, and another a good deal whiter. Luckily my wife is quite adept at coloration, and was able to make the whiter tile look just like the light tan/brown ones. The result is beautiful, and the workmanship is a credit to Installer3M. They do good work. The reason for a and quot;Band quot; on responsiveness is that Shannon took some time to cash my payment checks (one a deposit, the second complete payment), I don't know why. No reflection on their work, just a note. Aside from stretching out my bank statement balancing, it caused no problem. We'd rehire these people in a heartbeat.
Description of Work: Kitchen backsplash after countertop installation, plus a tile "backboard" on a small built-in notch table recovered as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
CHARLES C.
02/2012
1.0
ceramic tile
+ -1 more
No work done
Description of Work: They did not respond to my email asking whether they were licensed to do work in Clark County.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Installers 3M LLC
We apologize if we missed this customer's email. I can not seem to fine the inquiring email anywhere. Just for the record we are not licensed to work in Washington. I am not sure how an "F" rating can be applied to our reports profile when no work was performed.
Peggie C.
03/2011
5.0
ceramic tile, home remodeling
+ 0 more
Luis Morales, his brother Eduardo and wife, Shannon (the 3 "M"s) arrived exactly when they said they would and began putting up the backer board for the tile surround. The other walls in the bathroom had been torn down and had just been drywalled a few days prior to the tile installation. Luis and Eduardo worked steadfastly through the entire day, barely taking a break for lunch. At the end of day one, they had the majority of the tile installed. They recommended that the ceiling over the tub be tiled as well as the walls and I thought it was a brilliant idea. So Shannon went out to pick up the extra tile needed for the ceiling. They also installed a recessed shelving unit which was tiled to match the surround. They carefully cleaned up after themselves and came back early the next day. On day two, they had completed all the tiling. On day three, Luis returned alone to do all the grouting of the tile. He did a beautiful job and said he would be back in a week or so (after the rest of the bathroom work was near completion) to polish out the tile, add sealing caulk around the tub seam, and make sure there were no gaps anywhere. Installers 3M did a fantastic job. I'm very happy with the results. They worked fast and with great skill and I'm glad I listened to their suggestions because it made all the difference in the final results. This was a true custom tile application - they worked with the goal of enhancing the space; not just tiling the space. These brothers Luis and Eduardo are extremely skilled craftsmen! And Shannon is a delightful person to talk to and she has great ideas. This a a terrific team of tiling experts!
Description of Work: Installers 3M were brought into my bathroom remodeling project through my contractor, Woodsmythe Remodeling. Shannon met with me initially to go over my ideas and to contribute hers on the new ceramic subway tile tub surround that was to be a feature of my new bathroom. She was easy to talk to, had a lot of good ideas and offered to email me some photos of their work with subway tile. She got back to me promptly and the photos of their craftsmanship were fantastic. We agreed on a complete tile tub surround in black and white subway tile, extending from the tub to the ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Installers 3M LLC
Wow! After that report...I don't know what to say. Member you are such a gift and we can't believe our good fortune to have such a customer like you. The job was so much fun it hardly felt like work. We hope to do more work for you and your friends and family soon. Thank you so much for taking the time to make this report. Sincerely yours.....
Mora C.
06/2009
5.0
countertops
+ -1 more
From start to finish we had an excellent experience. Shannon has many years of experience in the tile business as does her husband. We discussed the job on-sight prior to hiring Shannon. She spent a considerable amount of time explaining what to expect with the finished product. We explained that we are very exacting and expect the same from our vendors. Shannon's husband and brother installed the tile perfectly. They arrived on time, carefully protected the kitchen cabinets and counter surfaces, were neat and tidy throughout the installation, and cleaned up as if it were their own home. Simply put, we couldn't be happier. And we can't wait to show off the work to our neighbors and friends.
Description of Work: Shannon Morales and her team installed glass tile on our condo kitchen backsplash. As well, she advised us on what to expect with the glass tile that we selected. They had installed this tile on several other jobs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
MARK G.
05/2009
5.0
marble & granite
+ -1 more
Excellent! We were very pleased with the service and work that was performed. Shannon and Luis came out to measure and give ideas on what would look the best. They installed the slate and returned several days later to grout it. They were very neat and polite. We would recommend them to anyone who needs tile, slate or granite installed.
Description of Work: Design and installed slate on front porch and step.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Kitchen and Bath Remodeling,
Marble and Granite,
Flooring Sales and Installation,
Countertops and Backsplashes
FAQ
Installers 3M LLC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Installers 3M LLC accepts the following forms of payment: Check
No, Installers 3M LLC does not offer a senior discount.
No, Installers 3M LLC does not offer emergency services.
Yes, Installers 3M LLC offers warranties.
Installers 3M LLC offers the following services: Residential and light commercial installation of porcelain, ceramic, granite and other stone tiles, shower pan creation and complete bathroom tile installation, bull nosed with a beautiful polish edge for all counter tops & other edges.