WILLAMETTE VALLEY HANDYMAN SERVICE

Description of Work: Roof cleaning and debris removal.

Description of Work: Moss removal and gutters cleaned

Description of Work: Dry rot and soffit vents

Description of Work: Install water heater

Description of Work: Repair dry rot and paint house and garage.

Description of Work: We had put and replaced a windows.

Description of Work: I responded to an ad in our local paper. All I had to go on was a phone number and the assurance that the company was licensed, bonded and insured. I assumed it was safe to proceed because, once Mr. Adams arrived, he presented well (clean, polite, his van did not have a logo on it, but his cards were beautiful; heavy cardstock, color, detailed. He had two associates with him, both young, but eager to please and friendly...I told them I needed the rain gutters on my dad's house cleaned, repaired, or replaced; that he usually performed the maintenance on his home himself, but that his age and health had sidelined him and we needed help. No problem, they assured me. We'll take care of everything! I breathed a sigh of relief, but that only lasted until late afternoon the next day when one of the young men asked me to sign the work invoice and give him a check for the total amount; that Mr. Adams would be by within the hour to finish the cleanup and take away the debris. (Which he did not do until much later.) It was getting dark and starting to rain. The young man was already shivering because he had gotten wet cleaning my roof (I live immediately next door to my dad.) I gave the guy the check and signed the invoice without doing a walk around. The next morning, in the light of day, I did the walk around expecting to admire a job well done. What I found was gross negligence, no attention to detail and an entire section of the gutter was still needing to be replaced! It was a Sunday, but I was able to stop payment on the check. Monday morning, I called Mr. Adams and told him not to start spending money he was not going to have until the work was completed satisfactorily. Tuesday morning, he came back to see what I was displeased about. When I showed him the section of gutter that was obviously needing to be replaced, he lamely protested that he had no memory of having seen that part of the gutter, but not to worry, he said, he would be glad to fix it, but I must understand that the cost of replacing that section had not been included in his estimate for the job. It would cost $475 more dollars to complete the job! At that point, I just wanted him gone. I offered to call the bank and put the check through because I had naively signed the invoice, but I was not about to pay him any more money. He refused to leave my dad's property until I wrote him another check right then and there! It was only luck that a contractor friend of mine happened by and helped sort things out after he fell through a five step unit the young guys had just built and charged me $375 for (included in the $905).

Description of Work: Willamette Valley Handyman sent someone for general "honey-do" type repairs. I needed an interior door lathed, exterior door and some dry wall repairs (holes that needed spackling).

Description of Work: Willamette Valley Handyman Service did some small jobs around the house and did some patch work in the gutter. They were working across the street and I hired them that way.

Description of Work: We had water dripping from a door jam, warping the door and causing it to need to be slammed to close. The workmen arrived soon after we called. We were told that the problem was that water was entering the wall where the top of the flat porch roof met the building met the wall, and dripping out the trim moulding. We were given a bid to 'solve the problem' by caulking the seal, and replace the solid door along with the moulding. We were later surprized to find that the bid did not include time and milage to FIND the matching solid door. The door was not hung correctly. The moulding looked good. But, at the first downpour, we found that the leak had not improved. This time, we were told that the drain for the flat porch roof did not have flashing, and THAT was why water was getting in... although this time they indicated that they were NOT qualified to do the work we needed. One of our HOA Board members who delt with this contractor must have mentioned another leak that had developed on the pitched building roof, BUT the last person who spoke to this contractor made it CLEAR that we would get a roofer to remediate all problems before remediation of the warped door and trim moulding. More than a month later, WITHOUT WARNING, one of our other homeowners came home at 11:00 pm to find a pink gel-like substance on her bathroom floor and other places in her bathroom accompanied by a STRONG solvent odor. This handyman had shown up and 'fixed' the other leak associated with a bathroom vent; presumably with bond-o which is NOT a professional repair by any stretch of the imagination. When our Treasurer finally thought to call this company to find out what had happened, she was told that 'the site manager had authorized the repair; we don't have a site manager, and they could not tell us the name or describe this person to us.

Description of Work: I had a list of over 20 items that needed repair, installation, or cleaning.