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Vouchell's Carpet Cleaning Inc

Carpet Cleaning, Upholstery Cleaning

About us

Established in 1998 as a family oriented business offering quality service for Commercial and Residential clients. Business owners Kathy Vouchell has earned the designation of Master Carpet Cleaner from formal education in the carpet industry and 15 years of first hand experience working with all types of carpet and upholstery fiber. This assures the clients of complete satisfaction...period.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, spot dye, upholstery care, fabric, leather, tile & grout deep cleaning.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Max R.
08/2017
5.0
carpet cleaners
  + -1 more
Very well. Kathy is a professional, taking care at every stage and making sure all of the carpets she addressed were as clean as they could be. A pleasure to work with.
Description of Work: Carpet cleaning in rental studio with 'high mileage' carpet plus two bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike B.
08/2013
5.0
carpet cleaners
  + -1 more
We purchased the sofa and loveseat from the previous owner of this home. He had dogs and they had the run of the furniture. We did not realize how dirty it was when we purchased it. There was deep dirt on the cushions and almost every exposed section of the furniture. Vouchell's used a steamer and spot cleaning throughout, and though there are a couple of stains that will never come out, they did an outstanding job. We were close to dumping the furniture, but now expect to get many more years out of it. The carpeting was also stained in a number of places, but when they were finished, there was no evidence of stains, and the carpeting looked like new.
Description of Work: Cleaned carpet in dining room, and hallway. They also cleaned our sofa and loveseat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Vouchell's Carpet Cleaning Inc
Hello [member name removed]! Thank you for taking time to post a review on our work. Your opinion is valuable to us and since our business is based solely on repeat business and referrals we really appreciate it when you tell your friends and family about the services we offer. I'll look forward to working together again in the spring of 2014 when I give you a check up call to see how your carpets are looking! Have a great year and holiday season approaching! Kathy and Doug Vouchell

Julianne D.
02/2013
5.0
carpet cleaners
  + -1 more
I was very pleased with the outcome of watching a carpet that was totally soiled and stained come back to look almost new again, More importantly it looked clean because it was clean and the whole house smelled better. There were a few trouble spots that showed up after complete drying, but the Vouchells had warned me about that. A scrub brush and a topical cleaner fixed those problems. I am very pleased with the results, happy to pay the price they asked, and would recommend Vouchell's Carpet Cleaning to anyone, especially if you think your carpet could be a lost cause.
Description of Work: I was referred to Vouchell's Carpet Cleaning by a home inspector who had been referred to the Vouchells for a job by a real estate agent the Vouchells had rescued a bad carpet for. I have a property in Eugene Or. that had been rented out for a year and the tenants had totally soiled the carpets in all four bedrooms, family room, living room, dinning room and hall ways. There were stains and much ground in wear. The home inspector said that if there was anybody who could get out the stains and hopefully save the carpet it would be Kathy Vouchell and her husband Doug. Fortunately the inspector had an old phone number that worked and I was able to get in touch with the Vouchell's. I spoke with Kathy and she explained over the phone that they were Master Carpet cleaners and worked on many commercial properties maintaining the appearance of carpets in high level corporate buildings but that they also did homes. I explained my situation of getting my home ready to sell and not being able to invest in new carpeting through out the home. I sent them photos of the carpeting in each room along with two levels of carpeted steps. They said that they would appraise the job when they came to do the job in order to save on costs. They said that by the photos they could see that there were issues that we would have to discuss. They quoted me a price estimate for the job that was higher than I had ever paid for carpet cleaning but I was willing to take a chance if they could restore the carpets. They showed up at the time they had agreed to. I met them and they came in a did a walk through the house and determined that there may be some trouble spots but for the most part they felt they could turn it around. I could see that the equipment they were using was different than any I had seen before with other carpet cleaning companies. It had an industrial look to it. I left the house to buy materials for other projects that were being done on the house and had them call me when they were finished. After a couple of hours I got a call that they were near finishing so I returned home. I was totally shocked when I returned home to find a carpet that looked almost new again. I was thrilled. They explained that there was a chance based on the condition of the pads and how much dirt they were holding that some of the areas would suffer some bleed and some stains may show through again if there was a lot of foot traffic while things were drying. It was one of the best carpet cleaning jobs I have ever purchased. I was very happy to spend the extra money to get these results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$482.13

Response from Vouchell's Carpet Cleaning Inc
Hi (member name removed) ! Thank you for sharing your experience with our company and for choosing us to be your carpet care provider. Our business is based on referrals and so its important to have our clients satisfied 100 percent of the time. We value your opinion and love to exceed expectations whenever possible. We look forward to working together with you again should the need arise. Kathy Vouchell Vouchell's Carpet Cleaning, Inc

MYRNA W.
09/2008
5.0
carpet cleaners
  + -1 more
I have been using their services for almost ten years. They are very friendly, very accommodating and do a nice job. They are willing to work around our schedule.
Description of Work: They cleaned all of our carpets in our living room, hallways and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Vouchell's Carpet Cleaning Inc
Hello (member name removed)! Thank you for your comments, we really appreciate you taking the time to post a review. Since our business is nearly 100% referrals and repeat clients, its important to us that you are satisfied and want to tell others about our service. Looking forward to seeing you again soon, Kathy Vouchell Vouchell's Carpet Cleaning, Inc.

    Contact information

    PO Box 41599, Eugene, OR 97404


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Vouchell's Carpet Cleaning Inc is currently rated 5 overall out of 5.
    Vouchell's Carpet Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Vouchell's Carpet Cleaning Inc offers free project estimates.
    No, Vouchell's Carpet Cleaning Inc does not offer eco-friendly accreditations.
    No, Vouchell's Carpet Cleaning Inc does not offer a senior discount.
    Yes, Vouchell's Carpet Cleaning Inc offers emergency services.
    No, Vouchell's Carpet Cleaning Inc does not offer warranties.
    Vouchell's Carpet Cleaning Inc offers the following services: Carpet, spot dye, upholstery care, fabric, leather, tile & grout deep cleaning.

    Contact information

    PO Box 41599, Eugene, OR 97404