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Viking Sewing, Vacuum, Spa & Stove

3.5(
2
)

Gas Logs, Pool and Spa Service, Knife sharpening,

... +3 more

About us

Viking has been in business in Eugene Oregon since 1960; locally owned and operated. Our staff of 5 has more than 75 years of collective experience in our product lines. We sell and service all types of sewing machines, sergers, embroidery machines and vacuum cleaners. We carry parts for all brands of sewing machines and vacuum cleaners. We sell and service Softub brand spas/hotubs. We sell a wide variety of wood stoves, gas stoves, pellet stoves, fireplaces and accessories. We subcontract service and installation of our hearth products. We have several financing options available and also accept cash, checks and all major credit cards. We have sales and promotions throughout the year. We display twice per year (spring and fall) at the Lane County Home & Garden and Home Improvement Shows. We offer classes with the purchase of new sewing machines and also host a bi-monthly Viking Sewing Club.

Business highlights

65 years of trusted experience

Services we offer

Sewing machine repair, vacuum repair, Softub spa repair, scissor sharpening, in-home estimates for stove/fireplace installation. We provide parts/accessories for all makes and models of sewing machines and vacuums. This includes bags, belts, brush rolls, motors, cords, switches, needles, bobbins, thread, scissors, upholstery supplies, quilting supplies, embroidery supplies. We have industrial sewing supplies. We have hearth supplies and stove parts. We have stove pipe and venting supplies.

Services we don't offer

We do not do masonry work or build masonry fireplaces. We do not offer sewing services.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Rating CategoryRating out of 5
quality
3.5
value
4.5
professionalism
4.0
responsiveness
2.5
punctuality
5.0
Write a review
Showing 1-2 of 2 reviews
Bruce R.
04/2017
5.0
pool cleaners
  + -1 more
......................................................................
Description of Work: .......................................................................
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
hugh C.
04/2015
2.0
gas logs
  + -1 more
unknown
Description of Work: We bought a fireplace insert, gas logs, and a fire screen from this firm. Installed by their preferred installer at the time. From the outset, the insert emitted a noxious permeating odor thru our house and repeated calls got stalling, excuses, and finally a service person (95 dollars) who couldn't even put the unit back in the fireplace after he'd removed it. After some "insisting" and SEVERAL YEARS with no usage of the fireplace, they did get us a replacement (which we did NOT use), and we found a repairman from ANOTHER COMPANY |who found sealing tape in the firebox which was causing the problem. He removed the tape, reinstalled the unit, and it's been fine since. Customer service at Viking is nonexistent. A non funny joke.
Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
Response from Viking Sewing, Vacuum, Spa & Stove
This stove was purchased & installed in 2007,our firm did not install the fireplace.The installation was done by an independent contractor & his poor work caused the problems.It wasn't until 2014 that we have record of complaint.We immediately set out to determine the problem.We were unable to determine what caused the odor however we were able to get a new replacement fireplace insert even though the warranty was long expired.The customer who wrote this review,on a phone conversation on 2-13-14 said he believed we offered him good customer service, despite the issues that arose.Ultimately the customer chose to have another independent contractor examine the fireplace.We did our best to address & correct this customers problems as we are committed to excellent customer service.We don't take this lightly & are disappointed to see this review.

    Contact information

    1963 W. 6th Avenue, Eugene, OR 97402

    vikingsewingeugene.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 5:30 PM

    Licensing

    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Gas Logs,
    Pool and Spa Service,
    Knife sharpening,
    Fireplaces,
    Vacuum Cleaners,
    Sewing Machine Repair

    FAQ

    Viking Sewing, Vacuum, Spa & Stove is currently rated 3.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 PM

    Tuesday: 9:00 AM - 5:30 PM

    Wednesday: 9:00 AM - 5:30 PM

    Thursday: 9:00 AM - 5:30 PM

    Friday: 9:00 AM - 5:30 PM

    Saturday: 9:00 AM - 5:30 PM

    Viking Sewing, Vacuum, Spa & Stove accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Viking Sewing, Vacuum, Spa & Stove offers free project estimates.
    Yes, Viking Sewing, Vacuum, Spa & Stove offers eco-friendly accreditations.
    No, Viking Sewing, Vacuum, Spa & Stove does not offer a senior discount.
    No, Viking Sewing, Vacuum, Spa & Stove does not offer emergency services.
    Yes, Viking Sewing, Vacuum, Spa & Stove offers warranties.
    Viking Sewing, Vacuum, Spa & Stove offers the following services: Sewing machine repair, vacuum repair, Softub spa repair, scissor sharpening, in-home estimates for stove/fireplace installation. We provide parts/accessories for all makes and models of sewing machines and vacuums. This includes bags, belts, brush rolls, motors, cords, switches, needles, bobbins, thread, scissors, upholstery supplies, quilting supplies, embroidery supplies. We have industrial sewing supplies. We have hearth supplies and stove parts. We have stove pipe and venting supplies.
    We do not do masonry work or build masonry fireplaces. We do not offer sewing services.

    Contact information

    1963 W. 6th Avenue, Eugene, OR 97402

    vikingsewingeugene.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 PM
    Tuesday:
    9:00 AM - 5:30 PM
    Wednesday:
    9:00 AM - 5:30 PM
    Thursday:
    9:00 AM - 5:30 PM
    Friday:
    9:00 AM - 5:30 PM
    Saturday:
    9:00 AM - 5:30 PM