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Turning Leaf Landscape Maintenance

Lawn and Yard Work, Lawn Irrigation, Landscaping,

About us

LOCALLY OWNED • FAMILY OPERATED • PROFESSIONAL • RELIABLE Turning Leaf Landscape Maintenance provides the only professional ZERO - EMISSION landscape maintenance service in the eugene area. We also provide services for all your landscape maintenance needs. Give us a call and find out why you should make the switch to a low noise and eco-friendly landscape maintenance service.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

"Landscape Maintenance", "Residential- Maintenance, Mowing, Lawn Health, Bark & Mulch, Weed Control, Moss Control, Cleanups, Pressure Wash, Decks, Roofs, Gutters", "Commercial- Maintenance, Mowing, Lawn Health, Bark & Mulch, Weed Control, Cleanup, Pressure wash",

Services we don't offer

Major landscape remodels and construction

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
14%
2
0%
1
29%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.1
responsiveness
4.5
punctuality
4.7
Showing 1-7 of 7 reviews

Elizabeth W.
06/2016
3.0
lawn service
  + -1 more
I would not recommend Turning Leaf. They recently charged me for a service that they did not disclose in advance had an additional charge, then became angry and hostile when I refused to pay the full amount they demanded. Through the years, I had trouble getting them to come work at my place (repeated emails), then do the work I asked them to do in the priority I wanted (more emails). They caused some damage but I let it slide, now they are angry with me for not speaking up about it sooner. Very unprofessional. When they did do the work I wanted, some work was overdone and some underdone, but most was okay. For $100 per month, I'd find someone else easier to work with.
Description of Work: Turning Leaf had provided intermittent lawn mowing for 3 years before I became a bi-weekly customer. They mowed the lawn, edged, trimmed shrubs, etc.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$50

Rich C.
05/2015
1.0
irrigation systems
  + -1 more
unknown
Description of Work: Never returned my calls
Rating CategoryRating out of 5
Yes, I recommend this pro

Theresa H.
10/2014
5.0
lawn service
  + -1 more
Aimee and her husband did an absolutely fabulous job on my absolute disaster of a yard! They showed up promptly as expected, and worked diligently all day long to put my long-neglected yard back together again. Even the afternoon rain shower didn't slow them down! The results were way above and beyond what I was expecting for the quote they gave me. I am definitely having them return on a monthly basis to keep things looking beautiful all year long.
Description of Work: Complete clean up of yard, taking out a large, "sick" tree planted too close to my house along with several other large dead bushes, winterized yard and plants, hauled away all yard debris

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Tom M.
05/2014
5.0
lawn service
  + -1 more
They do a good job and are responsive to special requests. We've been using their weekly service for the last year and switched to their electric service to benefit the environment.
Description of Work: Weekly lawn maintenance including mowing, weeding and general clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Ben B.
04/2013
5.0
irrigation systems, lawn service
  + 0 more
It went really good. I was pleased with them. Their prices were very reasonable. I give them an and ldquo;Aand rdquo; for their pricing. They gave me a senior and veterans discount. They did what they said they were going to do it, when they said they were going to do it. As far as my experience with them, I plan to use them again this year. They come out when I need them. It depends on what they are doing as far as what they charge.
Description of Work: Turning Leaf Landscape Maintenance shut off my irrigation and did some yard work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frances B.
09/2012
1.0
landscaping, lawn service
  + 0 more
This is a fly by night couple and their work a complete DISASTER! My house has a tile roof and I had been warned repeatedly by a highly respected and well established local roofing company that no one should ever be allowed to walked on the roof. Upon arrival the wife assured me that her husband knew not to walk on my tile roof and would use a ladder and the process would take a half hour. 5 minutes later I heard heavy boots on the roof. When I asked him to work from the ladder he flew into a rage and began shouting that it would be too much work. He became increasingly enraged and refused to get off the roofing, yelling that he'd just done 50 roofs exactly like this one and he would stay there as the ladder was on the other side of the house and he was almost done with the entire job (AFTER 5 MINUTES!). As his tantrum grew he screamed that I was rude and he would do what he wanted. I said I would get the ladder. His wife went off to get it while he continued to shout. They immediately left the the premise at a run, leaving chaos, broken tiles, all the debris from the gutters that were routed up to that point, and an unfinished job. No one in his right mind would allow this duo on his property! Their behavior was so unprofessional that I will be reporting them to the Better Business Bureau and the Chamber of Commerce.
Description of Work: I ordered their service though a coupon and paid ahead. They were to clean the gutters of my house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Response from Turning Leaf Landscape Maintenance
Any time a company does business they are bound to come across an incompatible situation now and again. Unfortunately the end result in this situation fell far short of our standard of customer relations. I would like to avoid getting into the type of mud slinging contest that this customer has embarked on, however since this review is online, I feel it necessary to post a rebuttal. Upon arriving at the residence this customer DID NOT express her desire to keep us off the roofing surface. Unfortunately, since her concerns were not previously communicated to us, we proceeded to clean the gutters. after only a few minutes the customer came out in a panic. She was very animated and aggravated, and rude. She demanded we get off of the roof immediately, when I asked why, she got very angry and began to tell me that no-one should ever walk on a tile roof and that I was incompetent etc, etc. I attempted to console her (from the roof top) and explain to her that this is the normal procedure, and that there is no issue normally with walking on tile roofs. I asked her why she did not want us on the roof and she got even more aggravated. I agreed to get off of the roof, despite the rudeness of this customer. The minute I took a step towards the ladder on the other side of the roof she began screaming at me and demanding I stop walking on the roof. She demanded that I endanger myself by jumping off of a 12' roof to a concrete patio. I refused to do this since it would obviously be injurious to myself. She was very confrontational, and demanded we leave the premises. At this point I had my partner bring over a ladder and I got down off of the roof, We suggested she apply for a refund through Groupon for the service and left the premises. It is unfortunate that things happened as they did, we never like leaving a customer unhappy. Within our company we pride ourselves as being both professional and courteous, and given the situation we believe we did everything in our power to be respectful, and kind in the face of verbal abuse. Unfortunately this often is not enough when someone is irrationally angry and confrontational. We have gone back to review this situation several times to see if there was any way that we could have acted differently in order to change the outcome. Obviously we are not out working in order to make enemies, we strive to treat all our customers with respect. Here are a few points I would like to make in our defense: 1. There is no standard with tile roofs that says you should not walk on them, obviously due to the fragile nature of tile, extra care is needed, however I have never heard of a roofer recommending no-one be allowed to walk on a tile roof. 2. We have serviced hundreds of tile roofs in this manner with a 0% incident rate. 3. Our company carries $1,000,000.00 insurance to cover damage in the event something unforeseen did happen. 4. the customer did not make clear initially that we were not to access the roof. 5. the customer asked us to endanger our own safety by jumping off of the roof 6. the customer was verbally abusive, aggravated, confrontational, and irrational. 7. the customer demanded we leave the premises without completing the job 8. the customer received a full refund from Groupon We still regret the situation happened at all, and we continue to have a nearly 100% satisfaction rate from our customers. I know we all have been in a situation that was inflammatory and spun out of control without provocation. If you are a potential customer, thank you for reading our rebuttal. We are not a "fly - by - night" company(not sure what that even means). We are respected in our community, we have very happy customers, and we are heavily insured for the protection of our customers. This customer can not comment on the quality of our work since we were only able to complete the first few minutes of work before she demanded we leave. Thank you for you understanding.

Ben B.
09/2012
5.0
landscaping, irrigation systems
  + 0 more
I was really pleased. They are very friendly folks and they stand beside their product.
Description of Work: They did some pruning, weeding, and irrigation repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$479

    Contact information

    PO Box 50475, Eugene, OR 97405

    www.turningleafmaintenance.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Lawn Irrigation,
    Landscaping,
    Deck Maintenance,
    Leaf Removal,
    Lawn Fertilization & Treatment

    FAQ

    Turning Leaf Landscape Maintenance is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Turning Leaf Landscape Maintenance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Turning Leaf Landscape Maintenance offers free project estimates.
    Yes, Turning Leaf Landscape Maintenance offers eco-friendly accreditations.
    No, Turning Leaf Landscape Maintenance does not offer a senior discount.
    Yes, Turning Leaf Landscape Maintenance offers emergency services.
    Yes, Turning Leaf Landscape Maintenance offers warranties.
    Turning Leaf Landscape Maintenance offers the following services: "Landscape Maintenance", "Residential- Maintenance, Mowing, Lawn Health, Bark & Mulch, Weed Control, Moss Control, Cleanups, Pressure Wash, Decks, Roofs, Gutters", "Commercial- Maintenance, Mowing, Lawn Health, Bark & Mulch, Weed Control, Cleanup, Pressure wash",
    Major landscape remodels and construction

    Contact information

    PO Box 50475, Eugene, OR 97405

    www.turningleafmaintenance.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM