Steam Masters Carpet & Floor Care

carpet cleaner

About us

Steam Masters Carpet & Floor Care specializes in professional, residential, and commercial carpet and upholstery cleaning in Eugene, Springfield, and Lane County. We use the latest steam cleaning technology featuring our truck-mounted hot water extraction cleaning system to provide the deepest cleaning possible with the shortest possible dry time. Your carpet is like a big filter for your home or business. It collects dirt, dust, dust mites, pollen, allergens, and pet dander. Our powerful and extensive carpet cleaning process removes all these pollutants thus drastically improving the indoor air quality of your home or business. This results in a much healthier environment to live and work. We recommend getting your carpet cleaned at least every six months, but more frequently with kids and pets.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.941 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
responsiveness
5.0
Showing 1-25 of 41 reviews

Darb Y.
11/2022
5.0
Mark was courteous, friendly and professional. I WILL call him the next time I need to have any carpet cleaning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Bill J.
10/2022
4.0
Good service, nice giy

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$180

Savannah D.
03/2022
5.0
Did a really good job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

Jamie S.
10/2021
5.0
Dependable b does a great job. Would highly recommend him

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Heather R.
06/2021
5.0
Very friendly, efficient and accommodating! I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nel Applegate A.
06/2021
4.0
Mark and his assistant were wonderful. Carpets and upholstery look and smell great. No off-gassing â ¦.. friendly and easy to work with. We only wish they had been vaccinated against Covid, coming into our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Angela F.
05/2021
5.0
Arrived on time, was thorough and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Paula S.
05/2021
5.0
I called on a Friday night, needing to get my carpet cleaned. I got a call from a young man who agreed to come the next day. He came and I wasn't ready so he agreed to come back in a couple hours. He came and did a great job. He was courteous and personable. I definitely will recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$100

Laura Z.
05/2021
5.0
Returned my call promptly to schedule service . Very personable . Arrived when they said they would . Excellent job cleaning the carpet. Removed a stain others had not been able to. Price was much less than I expected. I recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Juan E.
04/2021
5.0
He was a very personable and answered all my questions. His work was excellent. I will call him again as needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Merrijean P.
04/2021
4.5
A very nice, pleasant man. Very helpful and did the "extra" to help , especially for a little old lady that couldn't help much. His fee was very reasonable. I highly reco mmend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rita E.
03/2021
5.0
I called Mark here in Eugene and he came in about 1 1/2 hours. We had a emergency situation and he really helped us out. He came quickly and did a fantastic job. We really had a paint spill mess and he did a great job. He couldnâ t have been any nicer. Thank you Mark at Service Master we really appreciate your help. I will be recommending you to all I know

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosie N.
02/2021
5.0
Made made my carpets look like new again! Very personable, professional and hard working. Will definitely use him again and again!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan D.
02/2021
5.0
Totally professional and knowledgable. Mark did a wonderful job, especially with a problem pet area. Great service. I am very happy with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn A.
11/2020
5.0
Mark worked really hard to save our carpets from a bad tenant, and did an amazing job. He came back to do a little last cleanup at no extra cost. I would definitely recommend their service. L. Anderson

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

Susan M.
04/2020
5.0
On time. Competitive pricing. Polite, courteous, professional. Great results.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert (Bob) M.
04/2020
5.0
This person did an oustanding job thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet M.
02/2020
5.0
Really knows his business & very personable carpet was very dirty & stained! Itâ s fabulous now! Itâ s a sculpted carpet & I couldnâ t find anything similar to replace it! Now I donâ t have to so his treatment saved us a lot of time, effort & especially ð °! I wonâ t wait so long to have him clean it again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harold M.
01/2020
4.0
Mark, the owner, did an awesome job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Allison S.
06/2019
5.0
He came out and saved me last minute. The carpets came out beautiful- better than I hoped. If I was staying in Oregon, I d hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol G.
03/2019
5.0
Looking for a deep carpet cleaning at a reasonable expense? Mark was prompt and courteous as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elmer Y.
02/2019
4.5
Things were exactly as advertised the work was done in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stella M.
02/2019
5.0
Mark was prompt and finished when he said he would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

PO Box 21221, Eugene, OR 97402

http://smcarpetcleaningeugene.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

carpet cleaner

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Steam Masters Carpet & Floor Care accepts the following forms of payment: CreditCard
Yes, Steam Masters Carpet & Floor Care offers free project estimates.
No, Steam Masters Carpet & Floor Care does not offer eco-friendly accreditations.
No, Steam Masters Carpet & Floor Care does not offer a senior discount.
No, Steam Masters Carpet & Floor Care does not offer emergency services.
No, Steam Masters Carpet & Floor Care does not offer warranties.

Contact information

PO Box 21221, Eugene, OR 97402

http://smcarpetcleaningeugene.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed