Royal Flush Environmental Services Inc

Excellent, triple A with wings!

wonderful!

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See story above.

very fast

We were charged for the inspection service and sent a statement which said the system was not in good working order, not holding water. They did not pump the system obviously. That was it, no phone call to inform us, no details on the report, just a box checked saying there was a problem. I called several times trying to get more information, it took several days for him to get back to me. I find then that he believes that the septic tank is cracked (a major issue because that means complete system failure) and it is not holding fluid which means raw sewage is just seeping into the ground. Any responsible person would have called immediately about such a problem! He did not. Then he proceeded to tell me that he could replace the tank and get the system fixed for a total cost of $3500. That sounded too good to be true, I had done some research on my own about costs of replacing a septic system and I already knew that it required much, much more than just replacing the tank and that just the tanks cost upwards of $4000. He assured me however that he could do the entire job for the price quoted. I called another company to get a second opinion and found out that the average cost for replacing/repairing a septic system is anywhere from $8-10,000. I also found out, through this other company and other sources, that I couldn't replace the system anyway because my house is located within 300' of an existing sewer which means we have to hook up to the city system! Any professional working with septic systems and sewer lines should have known about that law. Needless to say we did not contact Royal Flush again. In the best case he was just uninformed about the laws and underestimated the bid by thousands, worst case he was trying to do a patch job which he knew would never be approved. I would not recommend this company.

I am not pleased with them, as I was when they did the work. I blame him for the clean up afterwards. I had to originally do the original design because the county fee structure was about to go up. He didn't have the time to do the design himself, so I did the design. I am an accountant. I followed his instructions on how to do it and of course, the county said no. He must have three 100-foot long lines, not six 50-foot lines. The thing I do fault though is that let me give him another plus. I have irrigation in my front lawn. When they put in the drain field, they broke and cut through a lot of irrigation system. They left it open for me. They trenched it for me, so that I could repair it. My biggest fault was when they finished and closed it all up. They just smoothed it over. They did not overfill it slightly like they should do, so that when the ground settles afterwards it will be flushed. I have three holes in my lawn. It will cost me $500-$600 to blow in the dirt because they think it is going to take 7 to 9 yards of dirt. They didn't clean up very well. The large rocks in my lawn are still ticking up that there is one chunk of concrete pipe and I can't move it. The owner Jeff said he will send his crew out to clean things up, but they never showed up. In fact, I talked to him because he does septic work for the place I work at. I told him that it would cost me hundreds of dollars to fix the lawn. He offered to do it and of course, I had to pay. I felt that he ruined my lawn and made it look terrible. It would have been probably different if it were just the drain and septic tank. They had to jack the line, when they had to send the roto rooter thing. There were so much roots there from maple tree that they couldn't. They had to put in the new drain field. I spent two hours at the county court house dealing with the planning of it. It was not overall a pleasant expensive.

Everything went very well. They were prompt and courteous and explained what they found.

I used the coupon from Angie's List. I also purchased some Rid-X type stuff that is cheaper than Rid-X and works better and should last about 3 years. They needed to do the digging for me to uncover the tank and I still spent very little more than I did 5 years ago when they also drained the tank. Very professional. Will have them do it again when needed.

In 2005 we hired this company to do a presale inspection of the septic/drainfield for a home we were considering buying. We specifically chose this contractor because of his prior history with the property--he had installed a new drainfield on the property in 1996. The inspection came back from this contractor as and quot;goodand quot; on all counts with zero notes regarding previous problems with the drainfield. We purchased the home in reliance on his professional representations of the condition of the septic and drainfield. In 2011, we discern that the drainfield has had problems for some time when we call Royal Flush out again to inspect the drainfield in preparation for county approval needed for some renovations we had wanted to do on our home. At the time he digs up the drainlines, he informs me that he had had to cap off half of the drainlines soon after he installed the new system in 1996, because the previous owners had ran their livestock over the area and ruined the bottom two drainfield lines (the workhorses of the system, as another contractor put it). THAT MEANS, that at the time he did our presale inspection in 2005, he knew that the drainfield was half destroyed by the previous owners and rendered inoperable by him in capping it off, which means he knew that the system was defective and not to code at the time he did our presale inspection. If he knew it off the top of his head in 2011, he knew it in 2005--and he PERSONALLY did the 2005 inspection, according to the signature on the inspection he submitted to us. If we had known that the drainfield had been mostly destroyed by the previous owners, and a good chunk of the system had been capped off by Royal Flush, we would have required the owners to replace the drainfield, and put it in a different location before we agreed to purchase the home (we can't believe it was buried in fenced pasture that was in use at the time we purchase the home, relying on that being a space we could put our livestock as well). After the owner of the company informed me in 2011 of his previous capping off of the drainfield because of its failure, i asked him to provide me with any paperwork he had relating to previous work he had done on the property. He then gets all nervous, won't look me in the eye, and avoids the question. When i press him, he stammers and then finally says that he is sure he has no record of it. I say, well how could you not, you have at least an invoice showing when you did the work. He says, staring at the ground, oh no , I am sure i didn't charge them for the work. Yeah, right. Said he would look for any records, and I think you know the end of this story. Moral of story: Don't hire this company unless you want to risk negligence and dishonesty.

.Excellent job! Nothing more need be said.

They were really far away from us (we live far out in the country) and I called several places that wouldn't come out till the next day. After I got off the phone with the nice people at Royal Flush, they were here in half an hour! I would definitely use them in the future.