Polaris Electrical, Inc

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A lot of home improvement contractors sound great during the sales process, but all too often after the contract is signed, the end results disappoint. Based on my experience, you can be prepared for a pleasant surprise if you do business with Polaris Electrical. For our residential home lighting project, Reese and his team were on schedule and fairly priced. He was uncommonly proactive and easy to work with throughout the process. He let me know how things were progressing before I even asked, offered creative ideas about how to address our needs, actually listened to what those needs were, and responded promptly to any questions we had. Best of all, we love the end results. It's like we're living in an entirely new home with our fantastic new lighting solutions!

Reese ordered,installed and even replaced a defection part. Reese is an experienced, confident, professional electrician with a pleasant personality.

Reese showed up early, which surprised me but did not bother me at all. He checked live lines to the room needing work, then checked other lines in the house to make sure the work would not disturb my wife (who works from home) before he turned off any power. Reese had to change some of my ideas to run new wiring and diconnnect old wiring. As he did his work, I hung around to watch purely out of curiosity; I like to know how my house works. I felt I might get in the way, but he did not mind. In the end every this was the way we wanted it and every thing works. We did get concerned that because wiring had to be redirected, and it was taking longer than estimated. So we worried that our budget might be blown. But in the end, the bill was right on budget. Now some personal comment about Reese Travers of Polaris Electrical: I have been working the service indristriy in one shape or another for 30+ years, and Reese was more than I expected. Professional, personable, and informative. Willing to take time to explain what he is doing and how it affects your house. Will we hire Polaris Electrical again? Yes! Will we recomend Polaris Electrical? Yes!

Reese gives us a bid for the desired project, he emails the quote in a timely manner. He shows up when we schedule him and he gets the job done. He is on time and bills for the amount he gave us a quote for. Overall, the projects are a huge success, and a great reference to his abilities and professionalism.