Lile North American Van Lines Moving & Storage

Horrible! An international moving company hired them for the local packing early November 2020. I was anxious bc I read terrible reviews regarding their rudeness and careless way of packing. I told the international movers and they assured me it would be fine. Lile showed up on time - one person - since it wasn’t a lot of volume. The mover asked me to buy him lunch, which I did. After 3 hours they called me to sign the papers. I asked to look at the van, bc the boxes were already in the truck. They were reluctant to show me. I discovered open boxes, they packed my vacuum with a computer, and several boxes that were in plastic bins were not even packed! It was shocking! They gave me a lousy list. No boxes numbers and a lazed control. Everything was stacked on the truck. They drove away (I guess I was so shocked that I allowed it) and I called the international movers asking them to bring my goods back. Lile manager from San Francisco literally hang up on me saying that if I wanted my goods back I had to pay. It’s been a nightmare. Here we are - February - and I still don’t know what has happened. I’m anxious waiting for my shipment. I took a photo of the goods in the truck, if anyone wants to see. DO NOT HIRE THEM! Pay a bit more if you need, but a peace of mind is worth any amount of agony. They are careless, rude snd are only in for the money.

The estimator was prompt and professional, we had three estimates and unfortunately for us all were under what the weight of our load was. At first we were promised delivery within a few days, which forced us to change our plans and hurry to our new location, then we were told that things changed and our belongings would arrive later. We had no recourse because it was still within the window of time they quoted. This caused undue stress on our family trying to hurry, my husband had to take extra days off work because he didn't have his work clothes. Our belongings were delivered within the window of time quoted and the crew was nice. However, later on after the movers left, we found several boxes marked for inside, left in the garage. I did call the office to discuss some of our issues and was told someone from management would get back to me. That was several months ago, I am still waiting for that phone call. They were recommended to us, but unfortunately our experience was disappointing.

unknown

They were excellent. They were time, everything was packed up nicely, and delivered on time. Nothing was broken. I would recommend them to anyone.

The Movers themselves were great ! We were originally quoted 4 movers, 2 trucks, 6 hours for $1295.00. We received 3 movers and 1 truck. The job took 9 hours and twice additional help had to be called in. I believe if we received the man power quoted it would have only taken the 6 hours because they would not have had to do 2 trips. But those 3 movers did a great job. Unfortunately, our master bed became damaged in the move and Lile did not resolve it to our satisfaction. We had a very reasonable quote of $100 to fix it...they sent us a check for $21.00. We felt this was not fair and reasonable so we wrote them again. They reopened the case and offered us another $29.00. We have accepted neither as we feel the $100 quote from the repairman (and driving it to Cottage Grove to be repaired) was more than fair.

quite well

For the most part it was good. However, I noticed $100 stolen during that time and there were only 3 people in the house.

They were excellent and very good. There was a slow start with them arriving in the morning as one guy got sick. However, once six guys showed up, they got the job done quickly. They did a good job and answered all of my questions. The driver was great and everything worked out well. The office staff was very good and answered all of my questions prior to the move. I would recommend them without any hesitation.

I would use Lile again without question!

Tucker Davies gave me an estimate on the cost, time involved and I accepted the offer. Mike and Samuel arrived on time and were conscientious in how things were placed and unloaded. Their demeanor was friendly and professional at the same time. I was quoted for 4 hours, but it took only three and the cost was prorated. I appreciated the way everything was done.

These guys did a fantastic job from start to finish on our in-town move. The initial estimate was very thorough and we got the move-in date that we requested even though it was only a couple weeks out. Everyone showed up on time when they said they would. They charged by the hour and it took just a little longer than they had estimated so the final cost was about 100 dollars more than the original estimate. Everything arrived at the new house in great shape, and nothing was damaged in either house.

All of my belongings arrived in OK shape, but the shipping dates were not on the same page with staff inside the company. They was extreme disconnect throughout the entire process. I ended up paying an extra 30% to have my items stored in Texas because of all the hassles and issues.

The three movers arrived on time. They loaded up all my stuff which took considerable time. They were very careful with my belongings. Everything arrived at my new home with no damage and they were very careful to place things as I requested.

Every thing went as described. However, I inadvertently left my laptop behind and didn't remember or realize that until the following day and 350 miles away. I called and they located it, sent it to me at one of the stops on the drive to the East Coast and made me a very happy customer.

They did a great job. We were happy with the services that they provided to us.

They moved us very quickly and were very courteous and careful with our belongings.