Creative Household Services LLC

I've contacted 3 different companies for an estimate and also to meet with the providers. Caprice and Mel came to my place and explained how they worked and who'd be coming to perform the cleaning. Not only the price sounded right but we clicked immediately and I felt I could trust them. That was a very sensitive point to me because I have 2 cats and a baby on the way. Since then they've been coming to my place every other week and the service is great. My place is always spotless when they leave. They are very thorough and efficient. They generally stay here for about 2 hours, 3 hours at the most. They are always very punctual and Caprice always sends a text or email with a reminder of day and time they'll be coming and who will be coming along. At the beginning of each month she sends an email with the schedule for the month ahead. If she needs to make any schedule changes she'll let me know in advance so we can plan ahead. The opposite also happens, so when I need to change the day for any given reason she is always very responsive and we could always make it work. Caprice and her team are very professional and she is always worried about everybody's well being, so when someone in her team is sick she asks them not to come. She also asks us to let them know if anyone in our home is sick so we can skip service for that week avoiding her team to get sick also. I'm really satisfied with the service and totally recommend Creative Household Services to anyone that needs some help cleaning the house.

After unsuccessfully using other cleaning services in town, I decided to give Creative Household Services a try based on their good reviews on Angie's List. Best decision ever!!! Caprice and her team are amazing at their job. I use their services bi-monthly and never been disappointed by their work in three months since hiring them. Every room and corner gets proper care and attention to detail. Never felt that the team rushes through tasks in order to just get the job done and give the appearance of a cleaned house. Another thing I appreciate at Caprice is her professionalism and customer service. Because of remodeling jobs, I had to shift my appointments with her to various days and times of the week. No matter how last minute my rescheduling requests came in (due to unpredictable work), Caprice always accommodated me. I wish all household service providers would have Caprice's work ethic. Would definitely recommend to anyone looking for housekeeping services.

Caprice did a fantastic job. The house was always spotless, and the cleaning products were all natural and organic, so we never had to worry about exposure to harsh chemicals for our 2-year-old and 4-year-old children. She was always on time, very easy to get ahold of, and was always easy to communicate with. The only reason we stopped service was that our monthly budget changed and we could no longer afford it, but would definitely recommend her services.

Excellent and professional service with great attention to detail and products to insure a safe environment. Very willing to do the extra steps for maximum results. Owner has provided her crew with directives and job descriptions to insure consistent quality. Owner is "hands on" person that always looking for ways to improve.

She has an eye for detail. Very professional non judgmental. I would highly recommend her. We worked very well together. She was very flexible with scheduling.

Very well. Caprice and Mel are professional and thorough - always prompt and cheerful. They leave the place cleaner than it has been in years.

We purchased a house that required a great deal of cleaning: ceilings, walls, floors, windows, woodwork, kitchen drawers - literally all surfaces. Caprice and Mel were FANTASTICALLY THOROUGH and we are so pleased! The house had not been taken care of for quite some time and their expertise made the place a lot more liveable. They were fun to have around, careful with their products, informative about their cleaning methods and always on time. These ladies gave us 100% of their effort every day. We hope to use their services again in the future. I can't imagine a better outcome than what they provided us.

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We have used this services for several months now cleaning small and larger homes. I rate the service very high as the team cleans very well and the attention to detail is awesome. They will listen and be very punctual!

Very professional. Always emails or calls with reminder of arrival date and time. Comes on time. We trust and feel comfortable with the crew. Excellent job cleaning 3 bedroom 3 bath home.

Caprice made an appointment for an estimate with me within a week of my call. She spent about 30 minutes going over the details of what I'd like done, how I wanted it done, and made some suggestions of her own. She quoted me her standard fee + one additional hour. The next day, she called to let me know that after reviewing the work that needed to be done, she wanted to put in an additional two hours. We booked a cleaning for three weeks hence (she was very booked!). On the day, Caprice arrived with three other women. They were all friendly, professional, and efficient. Caprice brought a list of everything needing to be done in each room for anyone to review. She also went over our discussion with the girls. I was very comfortable having them in my home, enough so that I left to take my nephew for a walk with no concerns. The works was fantastic! I'm so pleased with the results. I no longer wake up feeling overwhelmed (and guilty) at the task at hand. Maintaining the house is now a breeze. I'd definitely do business with her and her team again.

I am a single father living in a 2200 sq. ft. home that I try to keep as clean as possible. Unfortunately, there are a few things I'm just not very good at; in particular, I suck at keeping the bathroom consistently clean. After months and months of trying to do it myself and constantly feeling like I was participating in an exercise in futility, I decided to call an expert. Called Caprice early in the week and she agreed to meet me at my house that day to do a walkthrough to see what we were dealing with. She recommended a deep clean, which I skeptically agreed to. Again, looking at my house, I was like, and quot;really? Okay...you're the boss...and quot; but figured if I felt like it was a rip-off, I'd let folks know here. Caprice said she thought it would take approximately 9 man hours to get everything done (this is important, as you will see later). She and her cohort (Mel) arrived Friday morning at 8 a.m. and promptly got to work on the upstairs bathroom. Since there were only two of them, she said they would be done at 12:30. Oh, it's also important to note that I work from home, so I was there while they were cleaning the house. They moved from cleaning the upstairs to the master bathroom (the one that gets heavily used by me and the kids), and then onto the kitchen. 12:30 rolls around and they' were still nowhere near done the kitchen. Caprice sent Mel home, and asked if she could keep going. I told her that was totally fine, so she did. She finished at around 3:45. Again, she initially quoted me $500 for 9 hours of work, but since the job wasn't done, she stayed on an extra 3+ hours to make sure it was at a place she was satisfied with - all without charging me extra for it. THAT, my friends, is what I call going above and beyond. Of course, the most important question is: how did the house look afterward? Amazing. They wiped down all the cabinets in the kitchen, polished the stainless steel, scrubbed the floors, polished the granite, mopped, vacuumed, and did absolute wizardry in the bathrooms. Oh, and my shower looks brand new again (the shower was one of the main reasons I called). So does my kitchen sink. So yeah, I'm a fan. I'm having Creative come back twice a month for regular cleanings, so we'll see how that goes. I'm optimistic.

We thought it was going well but then the owner suddenly terminated service. It's not a huge deal but we found it rude and it meant we had to get the security key codes changed and find a new housekeeper. The reason for termination was the owner was upset that a few scheduled cleanings didn't happen. However, two times was because of illness and it was the owner's policy not to come to the house if somebody had been ill. One of those was because we had dealt with lice, hardly a risk to a cleaner, but we gave the owner the option to come or not. The owner chose not to come. When we originally agreed to service we were told that cancelling a few times through the year was no big deal so we were really surprised when we were given the boot. Now I see it as a blessing in disguise because I wouldn't feel comfortable with the company in our house knowing what I know now.

Caprice and her crew are dynamite. They are punctual. They communicate very well. Most importantly they really know how to clean! I have never been disappointed with the results. I would highly recommend them to anyone who wants quality service from trustworthy people. We will continue using them every two weeks going forward.

As usual, Caprice e-mailed me a reminder the day before the visit. They arrived promptly as always and did an excellent job. Caprice is an absolute professional and I feel comfortable leaving the house when they are here. I will continue using Creative Household Services

When we learned that the renters would be leaving at the end of the month we looked on Angie's List and decided on this service. I phoned and left a message and within a couple of minutes Caprice phoned back. I described the job and we agreed to meet at the house in the evening of the move-out day so that the house would be empty. We walked around the house and discussed what I wanted done and what I would do myself. The house was far worse than I expected. There were ants, flies, bad odors and general mess and dirt resulting from having housed three small children. Caprice wrote everything down and gave me a price of $1200 which was more than I expected. Caprice and her two employees showed up the next day and all three worked extremely hard for nine hours. I was there too doing the easier tasks. She and her team cleaned things I didn't even know existed so I learned first hand what and quot;deep cleaningand quot; means. I could never have done such a thorough job on my own so it was worth every penny. Now the house is clean and odor, ant and fly free. She will also be doing a detailed account of her work that we can use when doing the tax returns for this year. Overall we were extremely pleased with this service. Caprice was very hard working and professional. I think her mission in life is to find and eliminate every bit of dirt and grime even though it may be hidden form view.

Caprice and her crew are great. Professional, friendly and thorough. I'm really glad I found them!

Caprice estimated that it would take thirty hours.to clean a three bedroom house. She quoted $1200 to $1500 which was three plus times my other three quotes. My house is spotless at $306 after eight hours of work by a prominent national chain.

Caprice responded quickly to my request for an estimate and scheduled an appointment very accommodating to my schedule. She arrived right on time and was very professional. I really like that she has employees over contractors and she was very thorough in her questioning. My only issue is the cost for the deep clean. I like to think that I keep a relatively tidy home. I know it's not picture perfect but it is not a sty by any stretch of the imagination. However, she estimated that it would take her 3 person team, 2- 9 hour days to deep clean a 4 bed/3 bath, 2000 sq ft home. I'll be the first to say that it takes time to do a great job. With that said, I still think that 54 man hours to clean 2000 sq ft is a bit extreme. And she wanted to charge $2500. I'm not sure who can afford that kind of cleaning but god bless you for finding clientele that will. The biweekly cleaning was a bit high too. We've had house cleaners in the other 2 homes we've owned and I'm willing to pay for good service but $200 twice a month also seemed a bit high.

Caprice and her team also did a and quot;deep clean and quot; of our upstairs 2weeks ago. 2 large bedrooms, 3 baths, hallway and staircase and walking closet. They came on time, worked very hard and followed up immediately. They were very thorough...wiping baseboards. and woodwork, cleaning light fixtures, vacuuming, moving furniture to get to places that hadn't been cleaned for a year. I came home during the deep cleaning and they were completely focused on their tasks at hand. Everything looks great! They are honest young women who get right in there and DO the WORK! I intend to employ them biweekly in the future and hope to afford more and quot;deep cleaningand quot; of our downstairs areas within the next 6 months. It was helpful to take them thru my home and see things thru their eyes. I thought my home was fairly clean ( my longtime housekeeper just retired), but they noticed light fixtures and small cobwebsand some dirty woodwork I hadn't really thought about. I am very pleased with Creative Household Services and would recommend their very professional cleaning services to anyone.

The owner was very professional. She did a walk through as part of preparing the estimate. The two person crew showed up on time and were friendly. The job was done in a timely and efficient manner. We were very pleased with the end result.

The work she does is exceptional. She did exactly what she said she would do and was here on time. She takes her time to do the work right. She is an excellent worker and the results were also excellent. We plan to continue with Caprice for our household cleaning services because she does such a good job and arrives on time which means a lot to me.

Very happy with Caprice and her staff. Her Services, communication, and professionalism are all way above the standards.

I've been using this service since moving into my home (about 8 months) and am very very pleased with everything. The service keeps the house so nice that I am able to perform minimal work to keep it reasonable (I'm a single man very prone to leaving underwear on the floor of the bathroom or dirty dishes next to the TV - with a starting value of a clean house these tendencies are curbed - mostly). Also important is the fact that I am kept informed of schedules. If there is a snow/ice storm or other issue that impacts on schedule I have always been in the loop. Great communication.

See the above, it's all there.