Cascade Laptop And Computer Repair, LLC

computer repair expert

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Commitment to excellence, prompt service, excellent customer satisfaction.

Business highlights

12 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 39 reviews

Stephen S.
04/2024
5.0
I have nothing more to add.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia G.
03/2024
5.0
Literally next day service John was professional, knowledgeable, and friendly. He was able to retrieve critical data from a dead laptop for me and found creative use for spare parts. I was so impressed and would recommend his services to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ada N.
03/2024
4.5
I had broken charging ports. John cleaned the one that was in better shape. He was able to charge up the computer. However, John said the charging ports were attached to the mainframe and couldn't be replaced. Thus, it would have cost more to fix than to buy a new computer. This was a 15" AcerChromebook.

Rating CategoryRating out of 5
quality
3.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Ann R.
03/2024
5.0
John expertly installed our Century Link router, cleaned up malware on our computer, and we'd have him back in a heartbeat. He's knowledgeable, efficient, and a ton of fun!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carla D.
02/2024
5.0
John was wonderful. He helped me with my new computer as well as my printer and cell phone. I am 87 years old, so that was not an easy task. And I was very surprised at how little he charged. Thank you, John.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LuAnne B.
02/2024
5.0
John is knowledgeable about both the technical and application of the PC and Iphone. He came to my home and He met all my objectives in one visit! No games, no sales. Good alternatives and great advice. I trusted him and I will call him again next time i need help

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Kelly A.
02/2024
5.0
John explained as he went and even took my unit home to transfer the data to save my $ in download time. Very trustworthy, competent and considerate. He's a go to guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly A.
02/2024
5.0
John explained as he went and even took my unit home to transfer the data to save my $ in download time. Very trustworthy, competent and considerate. He's a go to guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth F.
01/2024
4.5
John was wonderful.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Karen P.
01/2024
5.0
I highly recommend John Cook. He is a trustworthy excellent professional computer repair person. In these times it's not easy to find someone you trust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen G.
08/2023
5.0
Very professional and helpful and responded quickly to my request for help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Kris W.
06/2023
4.0
A

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Janet W.
05/2023
5.0
John was exceptionally nice , professional and very knowledgeable. He explained everything and demonstrated his work and my computer performed as he had stated it would. A marvelous job !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Linda O.
04/2023
5.0
I was really wanting help cleaning up my computer because I've never learned HOW TO USE IT. John was incredibly over qualified for what I needed and that's my fault. I should have asked more questions before making an appointment because I could have found a cheaper way to get my questions answered. That being said, he was very patient and cheerful w a frustrated ME , AND I would 100% hire him for more complex issues.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$150

Ben B.
02/2023
5.0
First rate technical expertise, timely response, and commitment to get the job done. And very reasonably priced. I will definitely be calling John, anytime I have a computer related issue or repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Marilyn and Dave K.
01/2023
5.0
We appreciated Johnâ s quick response and the fast turnaround of his service. He was easy to talk to and understood exactly what we needed. He also saved us money by finding a simple keyboard that suited our needs. We will definitely hold onto his name!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Tom G.
12/2022
5.0
Efficient fast service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john b.
12/2022
5.0
John worked his magic! Worthy of at least 6 stars. Quite reasonable and easier than a Nerd. After hours of frustration and stress (mine), John resolved the challenges quickly and calmly and professionally. He really is good!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

wayne m.
11/2022
5.0
John provides excellent service, full attention and lots of answers and technical assistance. He is hospitable and has the patience to go with it all. I highly recommend John Cook.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis B.
11/2022
5.0
John was great to work with! Friendly, on time, thorough, patient with my questions. I will use him again! Thanks John!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rett B.
09/2022
5.0
Excellent job; the serviceman was very pleasant and understood and fixed my particular problems.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Rob C.
09/2022
5.0
Good work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlene W.
09/2022
5.0
John was very helpful and kind. His work was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathryn L.
08/2022
4.5
Very pleasant to work with and he did an excellent job.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Jan D.
04/2022
5.0
John is completely wonderful, professional and friendly. He fixed all sorts of issues, and I was more than satisfied. Highly recommended, on time, reasonable price and worked quickly. Could not ask for anything more. I am so relieved. Exactly what I needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

275 Lynnbrook Drive, Eugene, OR 97404


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

computer repair expert

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Cascade Laptop And Computer Repair, LLC accepts the following forms of payment: CreditCard
Yes, Cascade Laptop And Computer Repair, LLC offers free project estimates.
No, Cascade Laptop And Computer Repair, LLC does not offer eco-friendly accreditations.
No, Cascade Laptop And Computer Repair, LLC does not offer a senior discount.
Yes, Cascade Laptop And Computer Repair, LLC offers emergency services.
Yes, Cascade Laptop And Computer Repair, LLC offers warranties.

Contact information

275 Lynnbrook Drive, Eugene, OR 97404


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day