Literally next day service John was professional, knowledgeable, and friendly. He was able to retrieve critical data from a dead laptop for me and found creative use for spare parts. I was so impressed and would recommend his services to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ada N.
03/2024
4.5
I had broken charging ports. John cleaned the one that was in better shape. He was able to charge up the computer. However, John said the charging ports were attached to the mainframe and couldn't be replaced. Thus, it would have cost more to fix than to buy a new computer. This was a 15" AcerChromebook.
Rating Category
Rating out of 5
quality
3.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$50
Ann R.
03/2024
5.0
John expertly installed our Century Link router, cleaned up malware on our computer, and we'd have him back in a heartbeat. He's knowledgeable, efficient, and a ton of fun!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carla D.
02/2024
5.0
John was wonderful. He helped me with my new computer as well as my printer and cell phone. I am 87 years old, so that was not an easy task. And I was very surprised at how little he charged. Thank you, John.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LuAnne B.
02/2024
5.0
John is knowledgeable about both the technical and application of the PC and Iphone. He came to my home and He met all my objectives in one visit! No games, no sales. Good alternatives and great advice. I trusted him and I will call him again next time i need help
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Kelly A.
02/2024
5.0
John explained as he went and even took my unit home to transfer the data to save my $ in download time. Very trustworthy, competent and considerate. He's a go to guy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly A.
02/2024
5.0
John explained as he went and even took my unit home to transfer the data to save my $ in download time. Very trustworthy, competent and considerate. He's a go to guy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth F.
01/2024
4.5
John was wonderful.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Karen P.
01/2024
5.0
I highly recommend John Cook. He is a trustworthy excellent professional computer repair person. In these times it's not easy to find someone you trust.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephen G.
08/2023
5.0
Very professional and helpful and responded quickly to my request for help.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$75
Kris W.
06/2023
4.0
A
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Janet W.
05/2023
5.0
John was exceptionally nice , professional and very knowledgeable. He explained everything and demonstrated his work and my computer performed as he had stated it would. A marvelous job !
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
Linda O.
04/2023
5.0
I was really wanting help cleaning up my computer because I've never learned HOW TO USE IT. John was incredibly over qualified for what I needed and that's my fault. I should have asked more questions before making an appointment because I could have found a cheaper way to get my questions answered. That being said, he was very patient and cheerful w a frustrated ME , AND I would 100% hire him for more complex issues.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$150
Ben B.
02/2023
5.0
First rate technical expertise, timely response, and commitment to get the job done. And very reasonably priced. I will definitely be calling John, anytime I have a computer related issue or repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$200
Marilyn and Dave K.
01/2023
5.0
We appreciated Johnâ s quick response and the fast turnaround of his service. He was easy to talk to and understood exactly what we needed. He also saved us money by finding a simple keyboard that suited our needs. We will definitely hold onto his name!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Tom G.
12/2022
5.0
Efficient fast service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
john b.
12/2022
5.0
John worked his magic! Worthy of at least 6 stars. Quite reasonable and easier than a Nerd. After hours of frustration and stress (mine), John resolved the challenges quickly and calmly and professionally. He really is good!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
wayne m.
11/2022
5.0
John provides excellent service, full attention and lots of answers and technical assistance. He is hospitable and has the patience to go with it all. I highly recommend John Cook.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis B.
11/2022
5.0
John was great to work with! Friendly, on time, thorough, patient with my questions. I will use him again! Thanks John!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rett B.
09/2022
5.0
Excellent job; the serviceman was very pleasant and understood and fixed my particular problems.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Rob C.
09/2022
5.0
Good work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charlene W.
09/2022
5.0
John was very helpful and kind. His work was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kathryn L.
08/2022
4.5
Very pleasant to work with and he did an excellent job.
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.0
Yes, I recommend this pro
Jan D.
04/2022
5.0
John is completely wonderful, professional and friendly. He fixed all sorts of issues, and I was more than satisfied. Highly recommended, on time, reasonable price and worked quickly. Could not ask for anything more. I am so relieved. Exactly what I needed.