APPLIANCE & TV CENTER

As much as one can enjoy purchasing a new washing machine, I had a great experience with Appliance and TV Center. They are a no-nonsense small business without frills and gimmicks. Their prices were the lowest I had seen in my research, and the sales rep even suggested I purchase a used dryer off Craigslist instead of buying new with them. Because I was new to Eugene, they suggested a few restaurants and other businesses to visit in the area. Delivery and installation were quick and painless. The driver showed up on time and carried my new, very heavy washer down a flight of stairs with no concerns. They ran the washer before they left to be sure everything was installed correctly. I would wholeheartedly recommend them to others!

We have been buying our appliances from Jeff since the late 80's. In 2004 we remodeled our home and bought new kitchen appliances. When the goods were delivered we discovered that the fridge would not open properly in it's new space (a detail overlooked by our cabinet designer). When I called Jeff, he immediately sent the delivery man over with a different fridge--it was a weekend and no one was scheduled for deliveries, but he made it happen! We have also purchased laundry appliances and televisions from these folks. I would not hesitate to work with any one of Jeff's employees--they are all very knowledgeable. They listen. I would definitely shop there again. They are not pushy, nor do they try to get you to buy the most expensive models. Last year my washer broke. We were to leave in two days for a 2-week vacation and we needed to do our laundry. Sherrill, Jeff's wife, offered to deliver a and quot;loanerand quot; for us--I couldn't believe it! Is that great service or what? We declined, as I was able to get a repairman asap. Bottom line: you get what you pay for when you shop at this appliance store. The service is impeccable and they stand behind their merchandise.

Every aspect of our dealings with the Appliance and TV Center was over-the-top positive during our kitchen remodel. Jeff is the most knowledgeable, professional, and dedicated salesperson we've ever dealt with. He returned phone calls and answered emails in a refreshingly timely manner. He helped us plan and design a difficult hood installation and patiently made changes to our order as needed. The delivery of our appliances was also a very positive experience. The delivery men were just as professional and dedicated as the rest of the TV and Appliance Center staff. And the icing on the cake was receiving a rebate we weren't expecting because the Appliance and TV Center did the paperwork for us. Our only regret is that we haven't been using this business for the 32 years we've lived in the area. We'll never go anywhere else!