About us
Business highlights
34 years of trusted experience
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.912 Reviews
Showing 1-12 of 12 reviews
Scott P.
07/2020
Refinished living room floors. I knew the job would be done well just from the detail put into the sizing up the job. But what was well above and beyond the call was accommodating this job, unplanned and without complaint, over the 4th of July weekend at the request of my tenants in the house. That was really very much appreciated and really very accommodating. Thanks!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Lana G.
10/2019
Custom touch fixed a bubbles floor so skillfully I cant even tell which board they trimmed! The results are beautiful and they were great to work with!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
hank s.
02/2018
I hired Custom Touch to repair a water damaged oak floor in our kitchen. After getting proposals from 3 companies, we chose The Custom Touch. It was one of the best decisions that I've made in a long time. Richard (owner) and his crew were totally professional and quickly answered all my questions and concerns and made the decision to hire them easy. The repair included replacing the damaged oak hardwood (the match was perfect) in the kitchen and sanding, staining and sealing the remainder of the hardwood in both the kitchen and entire first floor (~850 sq ft) in our desired color. We gave them the key to our house and went to the coast for 5 days while they completed the job. Wow! That is the only word I can use to express how we felt when we returned home! The color of the entire floor was gorgeous and the workmanship was beyond what I even believed possible! Don't even waste your time getting other proposals...just call and hire the Custom Touch. You will be as thrilled as we were!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
$4,935
Theresa H.
12/2017
They were very professional. Came in and did a wonderful job.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Jared H.
05/2017
Great work
| Rating Category | Rating out of 5 |
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| value | |
| responsiveness |
Yes, I recommend this pro
Mike B.
01/2017
Very nice work at an affordable price
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
$777
Liz W.
08/2016
The floor is beautiful!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Robert J.
06/2016
They had a cancellation and were available for my small job in two days. Excellent for me! Did the work in two trips on one day.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
$750
Stephanie C.
06/2016
Very personable, very knowledgable and honest staff!
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
Mark M.
05/2016
Richard went out of his way to assure that I was satisfied. The removal of the old floor was much more difficult that anticipated - resulting in several extra hours of tedious effort - yet he stayed firm on his quote which was very reasonable.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
$529
Linda H.
03/2016
they did a small floor repair in a day and only charged me $150. I had contacted another company that wanted $475 for the same job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| responsiveness |
Yes, I recommend this pro
$150
Contact information
PO Box 54, Estacada, OR 97023
Service hours
Monday:
9:00 AM - 4:00 PMTuesday:
9:00 AM - 4:00 PMWednesday:
9:00 AM - 4:00 PMThursday:
9:00 AM - 4:00 PMFriday:
9:00 AM - 4:00 PMSaturday:
ClosedSunday:
ClosedLicensing
Licensed*
Trade License Number
75204
Trade License Locale
OR
Trade License Expiration
07/18/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
hardwood floor specialist
FAQ
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
The Custom Touch, Inc. accepts the following forms of payment: CreditCard
Yes, The Custom Touch, Inc. offers free project estimates.
No, The Custom Touch, Inc. does not offer eco-friendly accreditations.
No, The Custom Touch, Inc. does not offer a senior discount.
No, The Custom Touch, Inc. does not offer emergency services.
No, The Custom Touch, Inc. does not offer warranties.
Contact information
PO Box 54, Estacada, OR 97023
Service hours
Monday:
9:00 AM - 4:00 PMTuesday:
9:00 AM - 4:00 PMWednesday:
9:00 AM - 4:00 PMThursday:
9:00 AM - 4:00 PMFriday:
9:00 AM - 4:00 PMSaturday:
ClosedSunday:
Closed