T & J WOODWORKS INC

The contractor performed work that was visually acceptable and completed in a timely manner. After he finished and was paid I noticed the structure leaked. Then he would not return my calls. A few years went by and the leaks got worse. I did a closer inspection on how he attached the polycarbonate and found he placed the screws in the valleys with no wiggle molding to to facillitate the screws going through the peaks. I called him and asked him if he would stand behind his work and he said he would, that it would take him a "few minutes to fix". He said he would be in touch in a week to nail down a date. Since then, he will not return calls. I asked him when I had him on the phone why he installed the screws in the valleys, he said he had always done it this way. If you want your project done the right way, I would recommend you find a different contractor.

We were promised that this job could be completed in "approximately" two weeks. Ten weeks later they completed the job! -We're still not satisfied with the work!

Contractor provided really nice aesthetics, was generally pleasant to deal with, and delivered a nice implementation of the design I presented. Unfortunately, as I had told him at our first meeting, my main reason for replacing the old patio cover was a leak over the back porch. He verbally guaranteed me that it would not leak when he was done. The job also involved replacing gutters in and around the patio cover, which a subcontractor did. During the project, he jumped ahead of me several times, and did things that I had not approved, so he could move along faster without waiting for my input. I accepted these decisions, rather than make him rebuild, as they were acceptable aesthetically, if not what I had envisioned. Job was done in early fall, and there were no rains for some weeks afterward. When the rains came, the cover leaked in about 5 places, and the gutters leaked in several places as well. I called Jeff, and he came over and attempted to address the leaks. Each time he came over, there was minor improvement, but most of the leaks persisted. Eventually, he did some very sloppy insertion of new shingles on my roof around the leaking areas, and over the back porch, as well as a piece of aluminum. Now it looked unprofessional and still leaked. After 3 follow up visits, he stopped returning my phone calls. So his promise of no leaks was an empty promise. Later, I realized that he had installed the polycarbonate panels in the cheapest possible way, not using horizontal closure strips, and therefore placing the anchor screws in the valleys (instead of the peaks) which caused debris dams, and further leaking. His gutter subcontractor also did a sloppy job, and got very angry and aggressive with me on the phone because I hadn't paid him. I explained that I hadn't paid because the gutters were still leaking, and that I would pay when that was addressed. During and immediately after construction, I would have given him a B rating, but after seeing how he dealt with the leaks and follow-up, C's and D's are all I can give him. I've only just joined Angie's List, or I would have posted this long ago.