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"John L. was THE BEST! In working to swap our over-oven microwave/fan for a hood vent he was tireless in being sure it was done perfectly. The original over-oven microwave install was done poorly, causing a headache in fixing the errors, yet John did not cut any corners. He also checked in about every detail to be sure we were comfortable with what was happening. He listened to our concerns about how poorly the previous fan had been working and made an extra effort to be sure the vent opened very wide for maximum venting. We also asked when booking that the technician wear a mask and John arrived and wore an N95 the whole 4 hours with no fuss. This was our first experience with Mr. Handyman and if all the other technicians are as good as John then we will be using them exclusively from now on. John is like the fix-it dad you wished lived in your same town."

"I was charged $150 to have nothing done except make work for myself moving everything out of the room and now moving it back in. Where to begin, first off…do yourself a favor. Anything more than say a small job that you could probably do yourself with a youtube video showing you step by step, get a legit service to come on out and view the job with their own eyeballs to tell you if they can do it. The individual who showed up was very nice so I lay no blame on him, but I spoke over the phone with their main office about having some floor squeaks I wanted fixed. Pull back carpet, find joists, screw it down and put carpet back. I was told that some parts of the carpet could tear and that but fixing the squeak another squeak maybe in time shows up elsewhere. I understood what was said and was told the 4 hour package should be what I need. We moved forward… Our guy arrived on time but we cleared the room to make it easy and was told he can pull the carpet or drill through carpet, but I wanted it done right, he mentioned they do not put the carpet back. On the phone when I agreed to go forward, I was told that it would go back and even knew the risks but a few times our guy said, “no we do not put the carpet back” and you need a carpet specialist. Then when the 1 job was a wash, I was informed I must pay $150 for the trip out which we were both very upset about. I asked him to just try and install a light fixture to make use of the hour though I was going to do it myself later. Through no fault of his own, when the box opened it was missing a critical mounting component. So, no light mounted. In short, unless it is an ULTRA small job, get people who specialize in your needs. People need to come out and inspect the job so the handyman knows what the job is exactly rather than an office saying they can do anything no problem and then not deliver. I was told they can reschedule and do everything then I can call a carpet specialist to put the old carpet back down as it was to simply be rolled back some, at that point I’d rather 1 person do it all and Ace is NOT it. The house has lots of small projects but honestly, I don’t see myself ever using them again. I honestly feel like I was robbed."

"We had a smaller grout repair job. Brian was able to squeeze us in and schedule us super quickly. He was great in helping with color and problem solving, and completing the repair in a timely manner. It was well done and he was great to work with. Would definitely hire again. Thank you, Brian."

"Beyond belief dropped today and got fixed today. Excellent dedication and professionalism will recommend to all friends. Just can't give enough praise to this great man. Support our vets lifelong customer now."