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PACIFIC MIST WATER CO

Water Filtration and Softening

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

SERVICE & SALES OF WATER & AIR TREATMENT EQUIPMENT. WATER TESTING. PROBLEM WATER SOLUTIONS. WATER SOFTENING. WATER FILTRATION. ULTRA FILTRATION. CHEMICAL FREE OZONE SYSTEMS. SYSTEMS FOR THE REMOVAL OF CHLORINE, ARSENIC, NITRATES, FLORIDE, MANGANESE, IRON, BACTERIA. SERVICE, REPAIR & MAINTENANCE OF WATER TREATMENT EQUIPMENT.

Amenities

Free Estimates
Yes
Senior Discount

ask for details.

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.4
punctuality
5.0
Showing 1-4 of 4 reviews

Carole or Bill P.
05/2014
5.0
water softeners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin M.
08/2013
5.0
water softeners
  + -1 more
Install went well. We were picky about placement of our softener as we didn't want to install another closet to house it. He worked with us on an exterior set-up to avoid some of the noise and space issues it could have presented in our finished basement. The only reason I rated a B on responsiveness was that we were told they would follow up each year to install new filters in our RO system, of course at an additional cost which I was fine with. But a bit after our year mark I had to call and inquire about if maybe I recorded our 1 year mark incorrectly and it turned out our paperwork wasn't processed correctly at their office for follow-up. But they immediately responded and were out within a few days to replace the necessary filters. Overall we had a great experience and we have pretty high expectations.
Description of Work: We had them install a water softener and a RO filtration system. This was one of the few companies that actually called back and made a site visit for an estimate. Jeff was punctual and friendly to our children. He seemed to know his products well and gave us a few options for our issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

LAUREN M.
09/2008
2.0
water softeners
  + -1 more
They use faulty testing or no testing at all to sell you something you don't need. I had one of their people on the 6th of September to test my water and he looked in the back of our toilet tank and pronounced that we had manganese in our water. He then proceeded to scare us that manganese was the cause of bacteria and was the cause of perkiness. So, he then went on to test the water for normal things, he did not test for manganese specifically. I have a written quote that gives a brake down of what was found. In that form, it said 'heavy' under the manganese column which he never even tested. I shopped around and spoke with another local water company and told them about what I was told, he came out and tested for manganese and there was none to be found by the tests. I wrote an email to the management to Pacific Mist and I explained in 3 paragraphs and attached the written documentation that stated we had manganese and stated that I was curious what his response would be to this before I posted on Angie's List. I never got a response.
Description of Work: They came over and gave me a really bogus quote for a water purification system.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$4,651

MARILYN C.
07/2006
5.0
water softeners
  + -1 more
We've done business with this company for a long time but never needed work done. My husband always took care of it. This was the first time they had to come out to service and repair. Randy was very polite and even though the job was pretty labor intensive, (the broken part was buried under a load of hard salt) plus other problems, he didn't charge me any extra labor. He spent time explaining what I needed to do after it had run a full cycle which would probably take a couple of hours. I was pretty impressed.
Description of Work: My water softener hadn't been working for over a year (my husband had been ill). I also needed new filters for under the kitchen sink for my drinking water. Randy installed the two new filters and primed the tank under the sink. He repaired the water softener which was actually in a pretty good mess and got it up and running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

    Contact information

    21049 Feller St NE, Donald, OR 97020

    www.pacificmistwater.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening

    FAQ

    PACIFIC MIST WATER CO is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    PACIFIC MIST WATER CO accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, PACIFIC MIST WATER CO offers free project estimates.
    No, PACIFIC MIST WATER CO does not offer eco-friendly accreditations.
    No, PACIFIC MIST WATER CO does not offer a senior discount.
    Yes, PACIFIC MIST WATER CO offers emergency services.
    No, PACIFIC MIST WATER CO does not offer warranties.
    PACIFIC MIST WATER CO offers the following services: SERVICE & SALES OF WATER & AIR TREATMENT EQUIPMENT. WATER TESTING. PROBLEM WATER SOLUTIONS. WATER SOFTENING. WATER FILTRATION. ULTRA FILTRATION. CHEMICAL FREE OZONE SYSTEMS. SYSTEMS FOR THE REMOVAL OF CHLORINE, ARSENIC, NITRATES, FLORIDE, MANGANESE, IRON, BACTERIA. SERVICE, REPAIR & MAINTENANCE OF WATER TREATMENT EQUIPMENT.

    Contact information

    21049 Feller St NE, Donald, OR 97020

    www.pacificmistwater.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM