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JIM'S PLUMBING TROUBLE SHOOTERS INC

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

We do not charge a service call, rather we feel it fair to charge 1 way drive time to each call. (calls approx. 20 minutes out of normal service areas may be charged for a round trip.) our rates are; $95.00 per hr. per Journeyman and $50.00 per hr. per apprentice (if the job warrants more than 1 man.) Normal business hrs. are mon-fri 8am-5pm. We offer 24 hr service with rates of; $150.00 per hr 1 man with round trip drive time and $195.00 per hr 1 Journeyman and 1 helper with round trip drive time. We offer free estimates, however there is a fee for diagnosing a problem, or for an extended evaluation. In some cases this fee can be waived if the work is accepted. We accept; cash, checks, visa, mc, discover, american express and require payment at the end of the job. A deposit is required for; large jobs, high $ parts, parts to be ordered, & to reserve a day in the schedual.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

We offer 24 hr emergency service & do residential/commercial service & remodel plumbing, such as; water heater repair & replacement, drains & sewers cleaned, water pipes repaired & replaced, drain pipes repaired & replaced, repipes, water service repair & replacement w/under ground boreing, backflow device install, repair, replacement. fixture replacement, faucet repair & replacement. above ground well repairs, sumps & sump pumps installed & replaced, hot water recirc. systems and more...

Services we don't offer

We are a "sub-contractor" specializing in plumbing and do not act as a "genral-contractor" on remodels.

Amenities

Warranties
Yes
Senior Discount

$5.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Carol H.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
Jim was unable to clear drain, this type of material will break sometimes, this time it did. Jim prepared estimate for replacing the drain with a new material.
Description of Work: Clogged drain from down spout, Jim arrived on 10-25-2016 an used snake to clear clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol H.
11/2016
5.0
plumbing
  + -1 more
Jim arrived old faucet was pulled out and new one installed in no time.
Description of Work: Old kitchen faucet was hard to use, just gets that way because of my well water. Installed a new faucet same model as the old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157.5

Carol H.
11/2016
5.0
plumbing, drain pipe
  + 0 more
Wow what a job, they worked all day digging & trenching removing old product and installing a new pipe for draining the water away from the house. They plan on finishing up tomorrow, filling in the holes leveling ground and cleaning up the area. I can't say enough good things about this company. It all comes down from the owner Jim what a nice person to know and deal with.
Description of Work: Jim's back actually Casey & Calvin are here, they are working on putting in a new drain from the downspout to end of shop to drain water away from house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,770

Carol H.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan H.
09/2016
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
He arrived near the time he said he would arrive. He was very knowledgeable and did part of the work the first trip. We paid him for that hours he worked. He left us to look for the special parts needed for our water system. He contacted us a couple days later with the materials and came out that day and completed fixing the problem. He flushed out our water tank that holds the water from our well and the hot water heater because we were having dirty sentiment in the water. He installed a new valve for pressure release, installed a check valve so the water would not back up in the system, he plumbed the overflow valve to the outside of our well house. (it was spitting all over the inside of our small small Well building and he changed our filter. He advised us as to what to do if the pump had a problem again. He was clear that he is not a WELL guy and only worked on the plumbing issues. If we continue to have problems beyond what he had fixed we needed to call a WELL guy. He is a great guy and easy to talk to. Most of all he follows through. Plumbing is not a cheap service but we would have give him an A for pricing too! but for the sticker shock at the end of the service. He is good but be prepared for the bill. He did give us a 15% senior discount.
Description of Work: We contacted two other pluming companies and both delayed and did not show up or call us back. Jim called back, explained services and prices, set a time to come and asked for infor to be sent via text so he could be prepared. (directions to the house, pictures of the problems etc)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

James L.
06/2016
5.0
plumbing, water heater repair, sewer cleaning, drain cleaning
  + 2 more
Jim is an outstanding professional. Very competent, Very clean, Very courteous. I am always pleased with his work. He is also a veteran who now runs his own company. He is the only plumber I use now!!
Description of Work: Jim has done sewer clean outs, sink installs, drain cleanouts, leak repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Jeff B.
04/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Complete pipe redo. Great job. Would recommend Jim's Plumbing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Paul S.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Darcy N.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced garbage disposal with a bit of replumbing to fit the new unit, resealed sink to countertop. Jim's was prompt, professional and very responsive. Not cheap, but quality work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Judith M.
09/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: All of our outside faucets were leaking. Jim installed new faucets. We have used Jim's Plumbing several times. He is great as well as honest. He shows up on time and completes his work in a timely manner. I would hire him again in a heartbeat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

John H.
07/2013
5.0
plumbing
  + -1 more
Excellent
Description of Work: replaced the mechanism in two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol H.
04/2013
5.0
plumbing
  + -1 more
Went very well arrived on time, did his trouble shooting and got right to work installing my new faucet. Then checked both bathroom to see if those faucets needed replacing, one did. To be installed the next day. Anthony arrived ask about best route in and out of house, covered floors got into his booties and preceeded to do a great job installing my new bath faucet.
Description of Work: Jim of Jim's Plumbing to the rescue, Kitchen faucet leaking, replaced with new faucet I supplied. Had to move and work around water treatment system under kitchen sink. Installed new faucet also checked possible leak in main bath faucet, tried to repair was to far gone. Made arrangement for Anthony to pickup bath faucet and install $352.00 included 105.00 for new bath faucet. No one likes to hear the words, we need a plumber, but I feel better now that I can call Jim's Plumbing Troubleshooters On 4/9/2013 Anthony arrived and installed bathroom sink faucet left the place cleaner than when he arrived. Anthony also gave us a estimate on repipe of the hot and cold water lines. Both Jim & Anthony always cover floors and wear those cute booties. Another job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Carol H.
10/2012
5.0
plumbing, drain cleaning
  + 0 more
Arrived on time went right to work, keeps work area nice and lets you know what he is doing. Always cleans up after him self, has time for a chat after everything is finished. I have a house with odd plumbing, done by previous owner. Jim has fixed every problem that has come his way.
Description of Work: Kitchen sink was clogged, before they could continue had to move water treatment tank. Had to remove p- trap, trap arm. Snaked thru clean out 12 feet. Put back together, installed new ABS cleanout plug. I have used this plumber for years, he is a gem always on time, goes excellent work. I would recomend Jim to anyone who needs a plumber. Web site says he doesn't service Silverton, if so this is news to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

MICHAEL G.
09/2011
5.0
plumbing, drain cleaning
  + 0 more
My renters called after hours to report clogged toilets in both bathrooms. I called three plumbers and Jims is the only one who called back. I explained the problem and they sent out a repairman right away. They fixed the problem and left me a detailed report. I didn't get a bargain price due to the afterhours situation, but I'm very pleased they took care of my problem. I would use them again. Mike
Description of Work: My renters had a after hours clogged toilet/ sewer system problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$441

Stephanie A.
10/2009
5.0
plumbing
  + -1 more
He was available to come out on the same day that I called. He explained everything very well. He went over the prices and options with me. I liked that he gave me the choices for how to handle it. He was out all day and he ended up doing a lot of work. He fixed all of the little things leading up to the big problem, rather than just fixing the big problem. I do not know how the price is in relation, but it felt high. He was more professional that I expected from a plumber.
Description of Work: Jim’s Plumbing Trouble Shooters Inc. fixed a clogged bathtub drain that was causing pressure in the pipes and dripping through the ceiling below.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Elaine B.
12/2008
5.0
plumbing
  + -1 more
He is a really delightful person, was prompt and fixed it!
Description of Work: They repaired a burst pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

    Contact information

    po box 739, Dallas, OR 97338


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Drain Pipe Installation,
    Sewer Cleaning,
    Water Heaters,
    Natural Gas Lines,
    Kitchen and Bath Remodeling,
    Wells and Pumps,
    Water Filtration and Softening,
    General Remodeling

    FAQ

    JIM'S PLUMBING TROUBLE SHOOTERS INC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    JIM'S PLUMBING TROUBLE SHOOTERS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, JIM'S PLUMBING TROUBLE SHOOTERS INC does not offer free project estimates.
    No, JIM'S PLUMBING TROUBLE SHOOTERS INC does not offer eco-friendly accreditations.
    No, JIM'S PLUMBING TROUBLE SHOOTERS INC does not offer a senior discount.
    Yes, JIM'S PLUMBING TROUBLE SHOOTERS INC offers emergency services.
    Yes, JIM'S PLUMBING TROUBLE SHOOTERS INC offers warranties.
    JIM'S PLUMBING TROUBLE SHOOTERS INC offers the following services: We offer 24 hr emergency service & do residential/commercial service & remodel plumbing, such as; water heater repair & replacement, drains & sewers cleaned, water pipes repaired & replaced, drain pipes repaired & replaced, repipes, water service repair & replacement w/under ground boreing, backflow device install, repair, replacement. fixture replacement, faucet repair & replacement. above ground well repairs, sumps & sump pumps installed & replaced, hot water recirc. systems and more...
    We are a "sub-contractor" specializing in plumbing and do not act as a "genral-contractor" on remodels.

    Contact information

    po box 739, Dallas, OR 97338


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed