Description of Work: The service man went out of his way to unclog the gutter systems drains. Since there are many roots in the system he could not completely clean out the drains. He replaced the downspouts properly and throughly cleaned up the work area. Even though there are roots in the gutter system, the system definitely drains better.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$95
Wilson D.
11/2015
5.0
plumbing
+ -1 more
Professional and effecient
Description of Work: clear and clean lines
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79.5
Kaye G.
08/2015
5.0
plumbing, drain cleaning
+ 0 more
unknown
Description of Work: Repair a toilet and snaked out a cleanout for us. Have used them in the past and have found them to be very knowledgeable and responsive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gary R.
04/2013
5.0
plumbing, drain cleaning
+ 0 more
After we returned from purchasing a new toilet and the installer returned it took about 20 minutes for the work to be done. He also cleaned up any leftover items and dirt. His expertise was extremely helpful in purchasing the new toilet. We knew exactly what to look for, and he even gave us a specific brand and model to consider. The toilet is much quieter than our old one and far more effective in its flushing action. We would use one word to describe how it went - superb!
Description of Work: We have used this company several times, and continue to use them because the service is superb. This last time we called because of difficulty with our toilet. They came the next day, on time (actually a few minutes early), and showed me exactly what the problem was and what needed to be done. Our 20 year old inexpensive toilet had died. The plumber told me exactly what type of toilets to look for at Home Depot (we purchased a specific one he recommended), and then came back in about 90 minutes to install it. We were charged for only one house call (plus the $20 to take away the old toilet). The service person was courteous, knowledgable, and very helpful. We have experienced this same level of promptness and helpfulness every time we have used them. Whenever we have a need for a plumber we don't even think about who we will call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Jodi A.
10/2010
4.0
drain cleaning
+ -1 more
No problems. Friendly, helpful worker.
Description of Work: Simple interaction. I called and made an appointment. They came out on time and pumped our septic tank.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Diane R.
06/2007
5.0
drain cleaning
+ -1 more
Excellent! I called on Thursday and they made an appointment to come on Friday morning. The gentleman showed up on time. He was courteous, professional, and knew just where to look for the clog. He was finished with the job in 20 minutes.
Description of Work: Removed a clog in the line between my washing machine and kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89.5
MARY B.
12/2006
5.0
drain cleaning
+ -1 more
They offered me an appointment the next day. The technician arrived at the scheduled time. He checked the garage sink and cleaned the drain. He tested to be sure water was draining properly. Everything has worked well since.
Description of Work: Water from my washing machine (located in garage) and kitchen sink were backing up into a sink in the garage. Based on past experience, I felt it was a drain problem and called Roto-Rooter. They cleaned out the drain and tested to be sure water was draining properly.
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Service Categories
Drain Cleaning,
Plumbing
FAQ
Roto-Rooter Plumbing & Drain Services is currently rated 4.9 overall out of 5.
No, Roto-Rooter Plumbing & Drain Services does not offer free project estimates.
No, Roto-Rooter Plumbing & Drain Services does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Drain Services does not offer a senior discount.