Rice Heating & Air Conditioning Inc

Description of Work: My heater is old but reliable. I just wanted a cleaning and check-up BEFORE cold weather hit. The one part that burns out was replaced and I was given the good news that all looked good. I was completely satisfied.

Description of Work: They serviced our HVAC.

Description of Work: I called to have them come out and replace my blower motor on my YORK Air Handler / Heat Pump . When they got here (after getting lost using their GPS) the service guy looked at my system and told me my problem was not the blower motor and that it was the controller card. HE said he couldnt check my motor because he didnt have the correct motor plug for his blower motor tester. HE said my blower motor wasn't getting the required 115 volts which should be sent to the motor by the controller card. I informed him that my blower motor was getting voltage and in fact it was getting 230 volts as it is a 230 volt motor. He disagreed with me and said he was certain it was a 115 volt motor. I asked him if he checked the yellow and purple wires as shown on the wiring schematic diagram. HE said he didnt know anything about a yellow and purple wire but the red and white wire should have 115 volts on them 24-7. I informed him that the red and white wires are in fact 24 volt wires. He again disagreed with me and said he was looking right at the wiring schematic diagram. I told him the print is pretty small and he should get a magnifying glass to look at it. He told me he was wearing his glasses. I asked him to check the voltage on the yellow and purple wires. He said he had already put the cover back on. I said I would wait (on the phone as I was at work) until he got it back open. When he got it open I told him to check the yellow and purple wires with his volt meter. HE checked them and told me he was only getting .7 volts, then he said Oh! wait a minute if I press hard I get 230 volts. I said yes (I am an electrician and diagnosed the problem before I called them and thats why I wanted them to bring a motor out when they came. It was 106 degrees everyday that week and we had no AC. I would have replaced the motor myself if it wasn't under warranty) now check the red to black wire and the white to black wire and you will see that they both have 24 volts, the control power they should have to make the motor run and it is not running, so the motor is bad. He said wait just a minute I think I figured it out I'll call you right back. Then he hung up. I waited for a half hour then called him back. He said I was right my blower motor does need 230 volts to run but he would have to come back after he finds a tester with the right plug on it. He said he was going to call YORK and find out why they changed the plug on the motor (YORK has been using these motors with the very same plug as my motor since 2005). He said he wouldn't be coming back until next week. On Monday I called the owner of the company and told him what happened. I told him I didn't want them to ever come back and work on my equipment again and that I would find someone else to repair my system. He said he was sorry to hear that.

Description of Work: Installed gas fireplace insert, including gas line extension.

Description of Work: I thought I had a broken thermostat, but it turned out I wasn't using it correctly. (I felt pretty foolish, but he didn't laugh at me.) He also took a look inside the furnace and advised me about some routine cleaning it needed.

Description of Work: Rice Heating & AC Inc comes out to service our heating and the cooling.

Description of Work: Rice Heating & Air Conditioning was here for a 6 month service call - cleaning filters and checking it over. It is part of the agreement.

Description of Work: Cleaned furnace filters, cleaned and checked AC, and added refrigerant. The amount given above includes a one year service contract.

Description of Work: Rice Heating & Air Conditioning installed an air conditioner into our existing forced air heat system. They determined the best location for the AC unit, installed a new thermostat, and installed additional registers to improve air flow throughout our house.

Description of Work: Annual service and cleaning of furnace. Replaced electronic air cleaner unit. The $413.00 included two future equipment cleanings and inspections.

Description of Work: They installed a mini split heat pump, which is a ductless heat pump. I have an older concrete block home and this is a way to economically replace electric base board heat in a home with no duct system. There is the heat pump outside, and a system that is mounted on the wall in the main living area.

Description of Work: Came out to fix my baseboard heater. Temporarily fixed it.