CHATEAU CONSTRUCTION

Upon moving in to the house in 2005 we immediately began experiencing problems with windows leaking on the south side of our home. We contacted Chateau who told us that they weren't obligated to assist because it was beyond the warranty period. They referred us to the contractor who did the siding who came out at that point and caulked the windows. We fought leaks in these windows for years, assuming that it was because they weren't properly caulked or the caulking was cracking. We finally hired a contractor this summer to diagnose the problem which turns out was caused by improperly installed siding. We contacted Chateau again with this information and they again refused to help other than to pass along the information to the major contractor. This ended up costing us thousands of dollars and a lot of headaches. This was obviously a poor workmanship issue from a builder who claims to make high quality homes. Buyer BEWARE!