Hybrid Heating & Air Conditioning

Used them a couple of times for routine maintenance and one repair. Had an easy issue to fix on New Years Eve, the on call guy helped me figure it out over the phone and got me back up and running! Great service! Will use them again.

Excellent. Based on a small furnace exhaust repair they did for us a few years ago, we hired them again. Initially considered just relocating the noisy condenser away from patio seating area. Looking at those prices, and price to replace a 26 year old furnace, opted for full replacement. Hybrid offered a very reasonable price, did the work in one long day with a crew of very professional workers. Now we have a very efficient modern furnace which works much better than original.

Very well. The team was very responsive and careful about the installation. They came on time, finished when they said they would,and didn't come back to me saying they needed more money for something unexpected. They were very good about showing me how to work my new systems. I would definitely hire them again.

These guys are FANTASTIC. I was dreading calling a service company for my furnace but Hybrid was great to work with. They came out next day to clean and troubleshoot my furnace. Roy was professional, friendly, and fast. He realized the circuit board was probably bad and the next day he had the new one in. Turned out there were some broken wires and he was back as soon as the parts were in to fix those as well, for free. These guys take care of their customers (they may have lost money on me from the few return trips they made but still treated me with exceptional service) and are very fair on price. I would definitely hire again.

Everything has been under warranty so there has not been any cost. They installed a heat pump and I wish that I would have put a bigger one in the house than the one I was told.

Dwayne and Erik did the actual install. Holes were cut in sheet rock, outside walls. Units mounted wher I wanted on inside walls and all dust cleaned up. They even moved back a bookcase I had mover to give them room. All exterior menetrations were neatly caulked. Line conceal was very neatly done and two sets of lines and one drain combined for the final line conceal run from the eaves down to the condensing unit, Final line bends were very nicely done.The other drain was carefully concealed by my flashing and brought down to the second location I had chosen. The two showed up with an electrician Mike Capshaw exactly when promised. Plans for the install and electrical work thoroughly discussed with me. They made some suggestions about specific routing and locations and when doing the work made some suggestions for minor changes that improved appearance and convenience for me. They were finished, cleaned up every scrap and were gone by the time they had told me at the beginning of the job. The electrical work was the best add on I had seen, and there have been some done in my garage.

Expert install and craftsmanship of a state of the art AC and heating system in a 30 year old "dome house." Impressive team did it flawlessly.

The price wasn’t anywhere near what I thought it would be. They were very friendly, and more than willing to explain what the purpose of all of that was and why it was dripping. I'm a teacher, so I really appreciate that I got an education that day. He was very knowledgeable, and very willing to explain what caused the problem and what he was doing to fix it and why. I certainly would use him again in the future.

I scheduled an appointment with Hybrid Heating and Air Conditioning to do an inspection for a estimate and to diagnose a heat pump that is not working. There was to be a charge for the visit. As this is a home I'm purchasing, I set up the appointment to coincide with another inspection, prior to my inspection contractual deadline. The day prior to the inspection, Hybrid called to say they could not make the appointment because the weather had turned warm and they had other customers they needed to attend. While I understand a small business needs to keep in mind where their bread is buttered, the purpose of Angie's List is to ensure that when they choose to not honor an obligation, they are called on it. They left me in the lurch and knowing this is how they do business, I would never attempt to use them again.

They were staff friendly and nice. Everything was great. They did a great job. The price was more than I wanted to pay, but I have taken three bids within that range. I would recommend them. I would use them again if need to.

Everything went extremely well. I was most impressed with the way each installer greeted me and shook my hand when they arrived. Each of them were professional and courteous. I had a similar system installed in another house I owned about 8 years ago and those installers looked like guys that were just picked up off the street. Also, the previous job seemed to drag on for about a week. Hybrid had my old furnace removed, the new furnace, A/C, condenser, and control panel install within 6 hours!! I was totally amazed and VERY impressed. I waited until now 4/23 to write a review because I wanted to make sure everything was totally completed (inspection, first months use, etc). This way I could write a thorough and comprehensive review. The salesman/main contact, Justin, was very courteous and pleasant to work with. He was straight to the point, didn't waste time, and provided all the information I needed to make a confident decision. Price wise, Hybrid was the lowest price but that was not the only reason I chose them. I read every review I could find on them (not just on Angie's List) and felt good about my choice. I will definitely refer other people to them for their HVAC needs!

It was really nice, the guys got here on time, start working, very quality finish and did a great job cleaning up and explaining what they did.

Price quote was higher than other quotes, but they were willing to work with me on finding a discount and modifying the design a bit. In then end, one of the items they deleted from the quote (media filter unit) they ended up providing for free. They did a very thorough heating load calculation. Chris borrowed the existing plans for my house, went to Kinkos to get a copy and then brought them back just in time for the second company to do their quote. It turns out that the second company's estimates were off by over 50% and they would have given me a 3 ton AC instead of a 5 ton AC. Work crew was very professional and able to get around the "quirkiness" of my custom-built home.

They were great. We have a heat pump and it was not heating appropriately. They had to replace a circuit there. They bought what the system would usually have but then realized the modifications made to the heat pump that they hadn't noticed. So, they changed that and did it very quickly and free of charge.

Our heat pump was not working and the thermostat showed a malfunction and siad that the auxilary heat was on, not the heat pump. We called Hybrid and they sent a service man out within 4 hours. He was a little later than the time range he sid he would be there, but called when he knew he'd be a little late, so we knew to expect that. He did a complete system check and found that the heat pump had shut down, probably due to overheating. The house is fairly new to us and we hadn't cleaned the filters as often as we should, so that was probably the reason for the shut down. He reset the sytem, we cleaned the filters, and everything is working fine. He stayed a little over an hour and charged $90, no parts were needed. We felt we got good service for a good price and will use them again when we need to.

Our furnace would not come on. Thinking it might be the filter needing cleaning, we did that and could not get the cover back on. We called Hybrid and it was about 4:00 p.m. and the tech on duty was heading home. The clerk called him and he made a special trip back to our house. He checked it out and showed us that the heat pump may not be running efficiently. He switched to emergency heat to get us thru the weekend and scheduled to come back Monday or Tuesday for a precision tune up. That was done and everything is working good. The filter cover was bent and he fixed that. We paid and signed up for a prepaid maintenance agreement.

In August 2012, a Hybrid technician performed a "free" inspection of our gas furnace. He removed a circuit board (and ripped the foam gasket), felt around with his fingers and announced that it had a cracked heat exchanger and needed to be immediately replaced. He stated that Hybrid could do it the next day for about $10,000 and that the unit was unsafe to operate. As the weather recently turned colder (October), I had another company inspect the furnace for safety and give me a quote for a replacement. The quotes for a new furnace were reasonable and ranged from $1600 - $2400. More important, after careful inspection, even with a gooseneck camera, the technician could not find any evidence of a cracked heat exchanger. The technician showed me where the Hybrid guy was feeling - was actually just a seam in the duct work, and it was clearly not a crack, but it could be used to show unsuspecting customers, which seemed to be part of Hybrid's swindle. I would suggest that you avoid this company like the plague.

They did great work. The work they did for me most recently was on my personal home. I had used them for some of my construction sights. They were superior to other contractors I had used for heating and air conditioning and it was because of that work that I chose to use them in my personal home.

Happy with all the work. Company showed up on time and workers were nice people to have in your house. System works great!

Called to schedule a repair on my AC system but was unable to get passed the receptionist. They could only find fit me in three days from when I called and would then determine what parts they needed to order. I knew what the issue was and needed to speak with a technician to get the parts ordered before they made the service call but could not get passed the receptionist. The receptionist then cut me off saying that she had someone else on hold and needed to take that call. Apparently they are so busy that they don't want to be troubled by an informed consumer. I called another provider that was happy to juggle their schedule and fit a service call in tomorrow mid afternoon. I promptly called back and the receptionist sounded pleased when I informed her I wanted to cancel my appointment. I have no idea how good their technicians are but if their receptionist is any indication I would steer clear.

We had them out in the beginning of the year to replace the entire heating and hot water system and ducting. It cost around $15,000. They are going to be installing some climate zoning within the house. We are going to have different thermostats for different areas. They have been absolutely fantastic. They have been very responsive and very professional. They provide great value for money. They came up with a fantastic solution for us. It was a very complex job. A couple of vendors just walked away from it. They said they couldn’t even provide quotes. I am very happy with them. It is working great. We would rate them highly and would definitely use them again in the future.

The furnace installation was done timely and they left the area clean and tidy, then they showed me the features of the new furnace.

Very happy, predictable no surprises, fast and responsive

I found them to be very efficient. They installed the air conditioner within a short time and it is working well. They came to do the work when scheduled. I would use them again.

No problems with the work done. Tech was in a hurry as he wanted to get to a soccer game later in the day. Would have liked him to take a little more time to review the system but he did fix the specific problem. The dispatching office made a mistake and sent him to a different client at first. I am letting this slide since the other client shared my name exactly so it was an unusual mix-up. The tech did come promptly at the rescheduled time later that same day. Was happy that they were able to fit me in the same week as I called. They seemed very responsive in that regard.