They did a good job. They were always fully booked. Their work was great.
Description of Work: They fixed plumbing leaks on my house.
Rating Category
Rating out of 5
Yes, I recommend this pro
Deann A.
01/2017
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
Great job. Nice crew.
Description of Work: Reconnect sewer lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet S.
07/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They refitted my entire water system to my manufactured home. Replaced all corroding fittings under my house with plastic fittings and bands, as my acidic spring water was causing fittings to dissolve. Also fixed leaking faucets and replaced my kitchen faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
John C.
05/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: installed toilets, sink, garbsge disposal. Everything went just as expected.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$1,000
melody S.
02/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: new hotwater tank install. couldn't have been any better service. would call them in a minute,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Hannah H.
01/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: They have done many things, from plumbing a whole house and installing a complete new septic system to repairing minor plumbing problems. As to price, they are not always the cheapest, but they gave me the best bid on my septic system and I had the confidence that they could do the rather difficult job correctly. I used a cheaper plumber for a job last year and now I don't have the water pressure I had in the past. I will probably have to get Tri-county out to fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Michelle W.
09/2014
5.0
lawn service, drain cleaning, plumbing
+ 1 more
unknown
Description of Work: Put in new pipes under kitchen sink and unplug plugged up sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert H.
07/2014
5.0
plumbing
+ -1 more
Parts ordering took a little while, but install happened promptly upon receipt. There was a finish problem with the sink, which wasn't apparent until the installation was complete and an overhead light was turned on. As it turned out, that finish matter is chronic with this model sink from Kohler. Little ol' Tri-County Plumbing was able to eventually get Kohler to special-make a sink, with "custom" finish work! They also replaced the sink at no charge. Can't ask for more than that, eh?
Description of Work: Provide & install Kohler stainless sink & nickle single handle faucet, Insinkerator garbage disposal, etc. in kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,230
Rosemarie F.
07/2014
2.0
plumbing, remodeling
+ 0 more
On January 24th Tri-County sent us a bid on the remodel of our 6’x6’ master bath. That bid was for $4,525.00. We had that revised to $4,459.00 after Tri County ordered the wrong size toilet. We supplied: marble vanity top with sink and faucet, and hand held showerhead. The job was supposed to take 3-4 days. On March 4th the workers arrived and started the demolition, removing the old shower. As of this date, July 23rd; the job is still not completed. The first delay was “ the shower has not come in yet”. On the second day we were told the tile had not arrived yet. When they did install the tile above the shower stall they did so over sheet rock, (not green board), that had no waterproofing and there was no backboard of any kind around the frame of the shower. (There was a two-inch gap because the old shower had been larger than the new one. The showerhead pipe was installed on an old 1”x4” taken from our old vanity. The 1”X 4” split out where it was toe nailed to the studs. The screws holding the pipe bracket had also split out so it was not entirely screwed into the wood. This was tiled over and it was obviously unstable. When inquiring about these things we were told, “ it will be fine”. They had dropped a tool of some kind on the shower pan creating a 2” chip on the bottom (we have before and after photos showing the shower pan during and after installation). There are numerous scratches on the walls of the shower that in our opinion was caused by not properly cleaning when grouting the tile. They installed the back splash on the marble vanity top we had supplied for them even though it was chipped - about a and frac12; inch by and frac34; inch piece at the end was missing. When we pointed it out they said it was chipped when it came out of the box. We have only their word on that, but they should not have put it in if it was chipped. When they reinstalled the bathroom door it came 18” from closing due to the tile work they did on the floor. The owner came down to saw off the bottom of the door; however in doing so he somehow messed up the latch and now the door won’t latch. His answer to that was, “it probably never closed right to start with”. I can assure you all our doors did close and latch properly. The shower glass enclosure had not been installed properly, (the top aluminum rail that holds the glass was cut too short and not attached to the wall-we have photos) causing the glass to fall completely out and shatter two weeks after they left. This again chipped and scratched the inside of the shower. When we called them the owner would not return our calls. Three and a half weeks later we got an answer to our email stating that they had the new glass but no one would install it for us. We gave them the name and number of a local glass company who installed it two weeks later, only to find out Tri County had ordered clear glass when ours has a rain design. We are still waiting for the rain glass to arrive to complete the job. We have paid them $4,047.00 plus it cost us $1,348 to have their tile work removed and done properly by the professional that “usually” does the tile work for Tri-County. When we tried to talk to the owner, Wes Plummer, he accused us of being “too picky and wanting something for nothing”. When the glass is finally properly installed it will have been at least 5 months and we still will be left with a scarred up shower and a door that does not latch. We have photos and witnesses from the contractors who had to come in and clean up Tri-County’s mess. I would never recommend Tri-County for anything. This has been nothing but a nightmare.
Description of Work: They were hired to remodel our existing 6'X6' master bath with a new corner shower unit, new vanity and tile the 18" over the shower unit as well as tile the floor.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$4,047
Carrie H.
06/2014
4.0
plumbing
+ -1 more
Great! Fast and efficient.
Description of Work: Wrapped my outdoor pipes after a freeze.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Judy J.
05/2014
5.0
drain cleaning
+ -1 more
Great, they got it one
Description of Work: Fixed a clogged sink in my kitchen
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
ROBERT C.
05/2014
3.0
plumbing
+ -1 more
He came out to diagnose a problem we had and he couldn't give me a quote because it would have involved replumbing the house and he is more of a fix-it kind of guy. So, he didn't give me a quote, he said I would have to have someone else come out to do that. Overall, I wasn't particularly happy about that because he did charge me for a service call.
Description of Work: I last used Tri-County Plumbing Contractors to get an estimate in August of last year.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
Response from Tri-County Plumbing Contractors Inc
I'm surprised at this review as I checked the company records and we did not charge for any service call completed in August of 2013. Also, you said you wouldn't hire us again. However, we just came on 8/14/2014 and repiped your entire home water system. And we upsized your water piping at no additional cost. ????
Steve W.
04/2014
5.0
plumbing
+ -1 more
The installation was professional and flawless and in about a half day we went from essentially unusable water to near perfect water. We also received clear instruction on maintaining the system and since the installation, Tri-County has been very helpful and supportive as we order supplies and ask questions. We highly recommend Tri-County to everyone! and quot;A+and quot;
Description of Work: Tri-County (Jason) used its supplier and manufacturing resources to conduct water tests and to design a complex whole house water filtration system (highly acidic water and clear water iron). Tri-County also installed the system, including all necessary water system modifications.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,215
Susan H.
04/2014
5.0
remodeling
+ -1 more
Everyone I talked with was very courteous, patient and willing to help. With the help of the technician, we were able to get the faucet working properly. It was simply a matter of removing the spout and cleaning around the area where the spout swivels on the head of the faucet.
Description of Work: This provider was subcontracted by our general contractor when we built our home 7 yrs ago. Recently, we had a problem with one of the kitchen faucets. I called Tri-County Plumbing and the plumber was able to tell me how to fix the problem over the phone. This saved us the cost of a service call. which would have been substantial since we live 50 miles away. We were able to resolve the problem ourselves. The technician made a follow-up call to insure the problem was resolved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mary M.
09/2013
5.0
plumbing, water heater repair
+ 0 more
Found water heater leaking on a Tues. evening. Called Tri -County next morning. By that afternoon they had installed a new water heater.Excellant service!
Description of Work: Replaced water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$558
Thomas O.
08/2013
5.0
plumbing
+ -1 more
The service went great. The person they sent not only fixed the break we had, but he also discovered another problem in the making. It was obvious to me that it was something that would cause another break in the future. Because it was late in the day, I said that I was willing to schedule that fix for another day. He said that he wouldn't feel right leaving me with a risk of another break, so he stayed and fixed it. That saved me the time and expense of another service call, so clearly he was looking out for MY interests.
Description of Work: We had an emergency situation (broken pipe). I called in the morning, and they were able to get here (we're 25 miles away) in the early afternoon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Brandie C.
02/2013
5.0
plumbing, remodeling
+ 0 more
I purchased fixtures and installation for two rental houses. They redid both the kitchens and bathrooms and did a fabulous job. They are both punctual and professional. I was thoroughly impressed with the quality of work and would recommend them to any one.
Description of Work: Professional & Polite
Rating Category
Rating out of 5
Yes, I recommend this pro
$15,000
Lisa S.
12/2012
5.0
plumbing
+ -1 more
I've used Tri-County several times since I bought my 1909 house. My first experience made me a customer for life. My water heater was a geyser in the basement at 4pm on a Friday. They had someone out in a few minutes and fixed the problem. I have called them for all my plumbing needs from a broken drain to installing tankless water heaters for my home and heating. The prices are reasonable, the plumbers are excellent, and the work is spot on. No messes left, friendly people. Brandy at the office is always ready to answer all my questions.
Description of Work: !. Broken water heater pipe. 2. Broken drain behind the wall in kitchen. 3. Install 3 tankless water heaters. Install gas lines with stubs for stove, dryer, fireplace and water heaters. 4. Fix broken drain in upstairs bathroom that was leaking through the kitchen ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy S.
07/2012
1.0
plumbing
+ -1 more
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Response from Tri-County Plumbing Contractors Inc
This customer had Tri-County install a new toilet. Her closet flange was installed as a 14" rough toilet due to a joist location. The toilet she purchased from a different vendor was for a standard 12" rough which left a gap behind the toilet. She thought we had moved the flange out from the wall which we did not. We tried to explain the difference in the toilets but she failed to understand what was being said. We told her she needed a different toilet but she didn't want to return the one she had purchased.
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Service Categories
Plumbing,
Drain Cleaning,
General Remodeling,
Water Heaters,
Lawn and Yard Work,
Central Vacuum Cleaning,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Wells and Pumps,
Water Filtration and Softening,
Septic Systems
FAQ
Tri-County Plumbing Contractors Inc is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 AM
Tuesday: 8:00 AM - 5:30 AM
Wednesday: 8:00 AM - 5:30 AM
Thursday: 8:00 AM - 5:30 AM
Friday: 8:00 AM - 5:30 AM
Saturday: 9:00 AM - 3:00 PM
Tri-County Plumbing Contractors Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa