THE DRAIN DOCTOR'S ROOTER & SEPTIC SERVICE CO. LLC

I spent $325. The staff was very nice, very efficient, in and out. We already opened the tank so all they had to do was suck out the stuff and leave. I've recommended a lot of people to them. They were a little office when I first used them 30 years ago.

I have used The Drain Doctor numerous times since purchasing my home in 1999. Everything from clogged downspouts and slow sinks to a failed septic system. The appointment has always been set quickly, the truck and operator have always been on time, knowledgeable, pleasant to work with and do a good job. This time was no exception. The truck was on time, large cement tank was emptied and cleaned, the pump and basket were taken apart and cleaned and got some good advice on future maintenance. Everything was put back clean and neat and no more septic smell in the house!

The service person is very honest and will not sell you a bill of goods. He will work with you right down the line. I can't say enough good things about him.

Jerry arrived on time with his very CLEAN truck. The job was a challenge as the home owner did not know the exact location of the tank lid. (it had seemingly never been pumped in 20+ years) Jerry dug and dug for the tank in the mud and the rain. Once he located the the tank opening he worked very hard to pump the tank which had reverted to 90% solids. Amazingly, when empty, the tank was in good working condition. Jerry told me the drain fields were good and that the tank should function well when taken care of properly. In the 3 hours the job took, in less than ideal conditions Jerry never lost patience, he just kept on working. I would not have purchased the home with out his all clear report on the septic system. We have trusted Jerry to care for the septic tank at our own home for 22 years. He pumps the tank on a regular schedule. He tells me in clear terms exactly how to care for our septic tank. I would not hesitate to give referrals to The Drain Doctor.

Jerry is first rate...Shows up on time... what it boils down to is there is no substitute for experience.

My call was responded to courteously and timely. The owner himself came out and cleared the area in front of the drain pipe. He rodded it and dug out a bad section at the top. He was friendly and professional. The price seemed a bit steep for one hour of work, but apparently that is a minimum price. I would call him again anytime.

They're an incredibly nice couple, and Jerry has lots of experience with older homes. Now that the job is done, it's obvious that they're very honest.