Service Now Inc. Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning, Water Heaters,

About us

Local Family Owned and Operated Since 1992. Carrier Factory Authorized Dealer. We support local businesses and organizations in the Metro area and we try to source our materials and supplies locally.

Business highlights

32 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Residential and Commercial Installation, Repair, and Maintenance of all brands of Heating and Cooling Equipment including Ductless Heat Pumps and oil to gas furnace or heat pump conversions.

Services we don't offer

Hot water and steam boiler services. We can help refer you to someone who can service your boiler system. Water heater repairs, we can refer you to a reputable plumber for water heater repairs. Oil furnace repairs, we are happy to refer you to an excellent oil furnace service company.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%



Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Our Recent Projects


Photos of past projects

Reviews

4.8951 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-951 of 951 reviews

SUE W.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
My newer furnace stopped working during the cold spell we had recently. Had this trouble all last winter too but finally got it fixed by a competent provider. This time, my roofer had pushed the vent pipe down when they installed my new roof. Frank analyzed the situation and saw that it was not at the correct angle so the vent pipe was filling with steam and turned to water and shut the furnace down. He said that there was about a quart of water in the pipe! Working like a champ now! Frank also caulked around the vent pipe so that rain would not come through this winter. Thanks for taking that extra step Frank!
Description of Work: Repaired my furnace that was not functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Tom B.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
All went great. Arrived on time, tune-up was fine, informed me of progress, very professional.
Description of Work: Furnace tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jazzmin R.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service technician was on time, informative and professional. My 35 year old A/C unit needed a new electrical unit, so there were some additional charges but it is now working great without needing to completely replace the A/C system and unit. We were cool and relaxed during this very hot summer heat. Although the heating furnace filter was not similar to the existing, the tech left my old filter behind so I could purchase replacements on my own. I will be calling them again to service my furnace and A/C unit next year.
Description of Work: Gas Furnace Tune-Up and 16-Point A/C Inspection and Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

KEVIN C.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work and very professional
Description of Work: Checked my furnance/tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

CHERYL N.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Pointed out what he found. Showed us what to do if it didn't "light" again. Very professional and easy going manner.
Description of Work: Cleaned and ran a check up on our furnace. & got our heat back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

KATE T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very professional phone call. Good interaction.
Description of Work: I had purchases one of the "Angieslist Bid Deals" for an A/C tune up because the A/C in my truck had not been quite right the previous summer. They called promptly to schedule a visit. There was some confusion when I told them I could just bring it in. As it turns out, I had purchased a house A/C inspection thinking it was for a vehicle. They apologized for the misunderstanding and refunded my $ . Sadly, it was another two years before I address the A/C problem, sweating in the summer and driving around with fogged up windows in the winter, but it is all good now.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret B.
10/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Arrived on time, was extremely efficient and thorough. We could not have been more pleased.
Description of Work: Cleaned and serviced a furnace in one of my listings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jody K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went perfect. I would highly recommend them.
Description of Work: I purchased a Big Deal for $99 for a Gas Furnace Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

RICH E.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
An Angie's List Big Deal. I've used this company before at my last residence and used them at my new home to check over the furnace. Professional and knowlegdeable. This company is my "go to" for furnace needs.
Description of Work: Furnace Tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Bought Angie's List coupon for furnace check and annual service. Everything went fine, from scheduling to service. No problems at all.
Description of Work: inspected furnace, routine servicing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John L.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were the only ones that could come out the very same day. My furnace was blowing cold air. They diagnosed the problem but had to pick up a part. Came back the very next morning and fixed the problem.
Description of Work: They diagnosed the problem and installed a new circuit board in my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Bonita B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Called and cancelled to let them know that I was unable to use their service.
Description of Work: Big deal but I had already contracted someone else to do the work.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Lillian O.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
Arrived on time. Completed work in timely manner. Only one issue - the furnace filters were not replaced. According to the service man they still had further use but upon reflection I believe that changing them out should always be something that they include in their standard service. I will request it on future visits.
Description of Work: Checked our furnace operation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Shayla M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
As always, this company did a great job.
Description of Work: AC & heater service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carole L.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
He was clean, prompt and did everything required to our satisfaction.
Description of Work: He did a complete maintenance of my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kenneth and Mary J.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Jason came to our house and gave us some estimates for a new furnace and air conditioner. He was very knowledgeable about his products and very nice. We liked him but we chose someone else with a better warranty and price.
Description of Work: Jason gave us a bid for a new hvac system. Jason was very nice and we would not have any reservations using him or his products. However we chose another company for the job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah H.
09/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
It went great. Jerry explained/showed me how to clean and maintain the furnace and filters. He even summoned a colleague to help diagnose the a/c, which had a hard-to-find wrecked wire.
Description of Work: Following a recent move, provided check-up, tune-up, cleaning of filters in neglected furnace. Check-up, tune-up, and diagnosis/repair of air conditioning system which was freezing/dripping, and which would not allow air circulation-only (a/c switched on when air-only option was selected).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Abhijit S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
The service went very well. I had used the company in the past. They did exactly what the deal stated. I was not home while they did the service. My wife primarily dealt with the technicians. She thought they were alright. The pricing is a little higher but I trust their service. I had no problem scheduling the deal and would use the company again.
Description of Work: I purcahsed 2 deals for a Gas Furnace Tune-Up and a 16-Point A/C Inspection and Tune-Up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was great. They're always really easy to work with.
Description of Work: We replaced it two or three years ago with Service Now. We've also done repair since then. The last time I used them was May of this year just for a quick service call. It was a refill on the coolant for the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lois H.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
This guy was wonderful. He is unhurried but very professional. Obviously knows what he is doing and likes doing it. Will call on him when I do replace this furnace.
Description of Work: Serviced my old furnace. Gave info re replacement furnace. Advised me re carbon monoxide.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah M.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went really well. They were very efficient and quick. We didn’t have any issues with them.
Description of Work: They performed a Fall furnace tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85.5

James V.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Responded to initial email within an hour, set up appointment for following day. Arrived on time, diagnosed and fixed problem with parts he had on hand. Fair price, very happy with service, would definitely recommend and use again.
Description of Work: Diagnosed non working air conditioner, had parts with him and fixed on the spot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Frank P.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician showed up on time, did the job well and left after it was finished. Not much to add--a highly satisfactory experience.
Description of Work: Checked and cleaned AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mare B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Jerry arrived timely and was friendly and knowledgeable. He asked questions, assessed the circumstances, diagnosed the problem and fixed it. He walked me through the entire process, too. Terrific!!
Description of Work: Stopped the pan from overflowing inside the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Isaac J.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
ServiceNow is great. I have been very happy to use them. They are very professional, and prompt. They did great work, and really performed to the best of my expectations.
Description of Work: Replaced Furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Contact information

12042 SE Sunnyside Rd #359, Clackamas, OR 97015

http://www.servicenowinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
161582
Trade License Locale
OR
Trade License Authority
Oregon Construction Contractors Board
Trade License Expiration
09/28/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Water Heaters,
Natural Gas Lines,
Dryer Vent Cleaning,
Fireplaces,
Gas Logs,
Water Coolers

FAQ

Service Now Inc. Heating & Cooling is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Service Now Inc. Heating & Cooling accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
Yes, Service Now Inc. Heating & Cooling offers free project estimates.
Yes, Service Now Inc. Heating & Cooling offers eco-friendly accreditations.
Yes, Service Now Inc. Heating & Cooling offers a 3% senior discount.
No, Service Now Inc. Heating & Cooling does not offer emergency services.
Yes, Service Now Inc. Heating & Cooling offers warranties.
Service Now Inc. Heating & Cooling offers the following services: Residential and Commercial Installation, Repair, and Maintenance of all brands of Heating and Cooling Equipment including Ductless Heat Pumps and oil to gas furnace or heat pump conversions.
Hot water and steam boiler services. We can help refer you to someone who can service your boiler system. Water heater repairs, we can refer you to a reputable plumber for water heater repairs. Oil furnace repairs, we are happy to refer you to an excellent oil furnace service company.

Contact information

12042 SE Sunnyside Rd #359, Clackamas, OR 97015

http://www.servicenowinc.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM