NW Sundance Services, Inc.

Received phone call immediately, tech was on time and helpful. Had to come back to repair (required re-piping). Work done well, would use again.

Quick response to RFP, reasonable rate, on-time, quality work. Would use again.

Contractor was very flexible to meet my schedule. Provided good explanations about problem and recommended repairs. Thermostat needed adjusting and company was prompt in trouble shooting. Great service, will use again.

Friendly, knowledgeable, same day service.

Joe, the plumber, took time to understand the problem and went ahead to find the root cause, and fix it right the first time, so that we don't run into similar issues in the future. He also advised what I should look out for in the future in my 15+ year old house.

Great service from NW Sundance Services. They did the necessary work for us and didn't do work I thought they needed to do because they said those parts were functioning just fine. Great service, great price.

We appreciated the professionalism and the work but the water heater is very noisy compared to our old one. I'm sure it is far more efficient, but nobody warned us that it would be that much louder than the old, inefficient one - unless we got a bad water heater??? Anyway, it does seem to work well.

The cold water dip tube was replaced on the same day I orginally called. Ben quickly and cleanly removed the old tube, installed the new, replaced a corroded nipple and purged the lines. Thanks for a good clean job.

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Incredibly good service. I called NW Sundance Plumbing mid-morning regarding my leaking hot water heater. Shannon and Wes arrived within the hour to check out the problem and determined I needed a newwater heater. I had a doctor's appointment. They agreed to return with the new heater later in the afternoon when I would be home. They also recognized that my circuit breaker was not enough amps to be safe, removed and replaced it. They had the good judgement to replace my tall model with a shorter model that fit the space far better. I had hot water by dinner time. I could not be happier with the results of this service call.

we were completely satisfied and also impressed with the man that did the work

ben was courteous and timely. except for a black mark on the sink in the second bathroom, an error in caulking maybe, the job was wonderful. his work in the master bath is superb. in addition, he only disrupted the water flow in the house -- during a 3 and 1/2 to four hour job for about 10 minutes, total. great work.

Ben replaced my outdoor faucet, which leaked continuously. A couple days after he installed the new faucet, it began to leak behind the handle. I called and within a couple hours he was back to replace the O-ring (which the manufacturer suggested was the problem). A few days later, the same leak appeared again. Ben returned and replaced the entire pipe and faucet...and apologized profusely for the inconvenience. It is now leak-free. He assured me that he would return if anything ever happens again.

I cannot recommend these folks highly enough. They came when they said they would, did what they said they would do, found and fixed another issue we were having and ALL UNDER their original bid. Great customer service!

My job required a return trip by Eric, the plumber who was assigned to my job. Eric was very professional and thorough and made sure that my concerns were addressed. I would definitely recommend Eric and NW Sundance Services and would use them again.

Eric and Randy did a very nice job and follow-up on my mother inlaws hot water problem. The fact that your company did not take advantage of her on the weekend ; and worked with her on the cost of the repair We will call you next time we need help and tell others of your customer service first attitude.

Great job and well done.

Lots of tricky plumbing problems once things were pulled like the darn toilet. Really creative problem solving on my small budge was much appreciated!

He was able to complete both projects that I had called for. He had the needed parts with him. He cleaned as he went and was very courteous.

Chris was very knowledgeable in all areas of plumbing an hard worker

I engaged NW Sundance to repair a leak in the water line of my kitchen sink's faucet. After spending some time, they discovered that the actual leak was in the faucet itself. So, they decided to give me the credit towards the new faucet installation. I appreciate the credit. They did a good job in installing a new delta faucet for my kitchen sink.

The quote I recieved is right on. Even though I wasnt sure of the exact problem I was having with my basement toilet, the plumber checked everything in the bathroom, sump pump and toilet. The problem was a re-used toilet with worn parts and flushing problems. I recieved a quote for a quick fix of the old toilet and installing a new toilet. I choose to install a new toilet. I paid exactly what the quote was and had it done with in 48 hours of the free estimate. The plumber Chris was a fellow Military Vet and a wonderful cheerful professional. Even my German Shephard liked him. The job was done quickly, on price and works great.