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Norflow Pool & Spa

Pool and Spa Service, Pool Sales Construction and Installation

About us

FAMILY OWNED AND OPERATED , OREGON SMALL BUSINESS SINCE 1984, BRINGING YOU THE BEST QUALITY PRODUCTS WE CAN FIND IN OUR FIELD.

Business highlights

41 years of trusted experience

Services we offer

SALES, REPAIR AND SERVICE. PORTABLE AND BUILT IN SPAS, HARD AND SOFT COVERS, FIBERGLASS POOLS, REPAIR PARTS, CHEMICALS O-ZONE, GAS AND ELECTRIC HEATERS, COMPLETE TURN-KEY INSTALLATION, AND JACUZZI PUMPS/FILTERS/MOTORS. SUMP PUMP INSTALLATION, WATER FEATURE PUMPS AND REPAIR

Amenities

Warranties
Yes

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.3
value
2.7
professionalism
4.5
responsiveness
3.3
punctuality
3.3
Showing 1-3 of 3 reviews

Christine P.
10/2008
4.0
pool cleaners
  + -1 more
The sales experience was good. That is why I bought it. The salesman is the person who is customer service oriented. Initially, they some encountered installation issues, but we worked it out.
Description of Work: We bought a Jacuzzi spa from them and had them install it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$5,000

JILLY S.
06/2006
1.0
pool cleaners
  + -1 more
Heater was too small and overpriced. Option to re-build the much larger and better existing heater never mentioned. Anti-freeze control installed improperly and failed. Attempts to correct situation were fruitless. Would never recommend this company.
Description of Work: Replaced spa heater and filter. Installed anti-freeze device.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0
punctuality
2.0

$2,500

Response from Norflow Pool & Spa
WE BELIEVE THIS WAS A HOME WARRANTY JOB WE CAN ONLY DO WHAT THE WARRANTY COMPANY ALLOWS AND WE STAND BEHIND THE WORK IF CUSTOMER CONTACTS US FOR REPAIRS, THEY ARE NOT CURRENTLY IN OUR DATA BASE SOW BELIEVE THIS TO BE THE CASE AND WE HAVE BEEN UNABLE TO CONTACT THEM.

DEBBIE W.
06/2005
5.0
pool cleaners
  + -1 more
JOB 1: HE RESPONDED PRETTY QUICKLY. HE FIXED IT RIGHT AWAY, SO THAT I COULD GET THE HEATER GOING. HE WAS VERY POLITE AND GOT IT DONE QUICKLY. ANSWERED OTHER QUESTIONS I HAD, ALSO. JOB 2: THEY WERE A LITTLE SLOW ON RETURNING MY CALL. THEY THOUGHT THEY HAD ALREADY TAKEN CARE OF ME, BUT THAT WAS FOR MY POOL. THEY WERE VERY APOLOGETIC AND REPLACED IT THAT DAY.
Description of Work: JOB 1: THE HEATER ON THE POOL WAS NOT IGNITING. HAD TO CHANGE THE IGNITER, BECAUSE IT WAS BAD. ($157) JOB 2: THE HOT TUB POWER WOULD NOT WORK. THEY CAME OUT AND CHECKED THE POWER SOURCE AND THEN FOUND THAT THE ELEMENT WAS BAD. REPLACED IT RIGHT AWAY. ($234)

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$391

    Contact information

    11773 SE Highway 212, Clackamas, OR 97015

    WWW.NORFLOWINC.COM

    Service hours

    Sunday:
    12:00 PM - 4:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    Norflow Pool & Spa is currently rated 3.3 overall out of 5.

    Sunday: 12:00 PM - 4:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    No, Norflow Pool & Spa does not offer free project estimates.
    No, Norflow Pool & Spa does not offer eco-friendly accreditations.
    No, Norflow Pool & Spa does not offer a senior discount.
    No, Norflow Pool & Spa does not offer emergency services.
    Yes, Norflow Pool & Spa offers warranties.
    Norflow Pool & Spa offers the following services: SALES, REPAIR AND SERVICE. PORTABLE AND BUILT IN SPAS, HARD AND SOFT COVERS, FIBERGLASS POOLS, REPAIR PARTS, CHEMICALS O-ZONE, GAS AND ELECTRIC HEATERS, COMPLETE TURN-KEY INSTALLATION, AND JACUZZI PUMPS/FILTERS/MOTORS. SUMP PUMP INSTALLATION, WATER FEATURE PUMPS AND REPAIR

    Contact information

    11773 SE Highway 212, Clackamas, OR 97015

    WWW.NORFLOWINC.COM

    Service hours

    Sunday:
    12:00 PM - 4:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM