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KITCHEN TUNE-UP

Cabinet Refacing and Refinishing, Countertops and Backsplashes, Kitchen and Bath Remodeling,

About us

8-10 EMPLOYEES. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE CHARGES. LICENSE: #159762 & WA #KITCHTL966DE. DBA: KITCHEN TUNE UP LLC.MAY CONTACT THROUGH E-MAIL. ADDITIONAL CONTACT:CRAIG DEVOS; ADDITIONAL E-MAIL: CRAIG@KTU307.COM. FINANCING AVAILABLE. SHOWROOM BY APPOINTMENT ONLY.

Business highlights

29 years of trusted experience

Services we offer

CUSTOM & STOCK CABINETS, CUSTOM CABINET REFACING, COUNTERTOPS, & FLOORING.

Services we don't offer

LINOLEUM FLOORING

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
10%
2
0%
1
40%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-10 of 10 reviews

DONNA N.
12/2008
5.0
countertops, drywall, flooring contractor, replacement windows, skylights, woodworking, home remodeling, interior painters, doors
  + 7 more
Mr DeVos spent about 4 months working with me to be sure he designed exactly what I wanted. He printed out layouts and had me post them in my kitchen; as predicted, I discovered what needed to be changed. He is knowledgeable and made wonderful suggestions. All materials were top quality. It only took 3 weeks once they started as they wait until all items are in their warehouse before they start. That meant we were out of our kitchen only 2-1/2 weeks. They have their workers scheduled and they show up on time EVERY day Monday to Friday. They are excellent craftsmen and take pride in their work. We couldn't believe they could do that good a job in that short a time. They also will make any modifications you decide you need after they are done, as they want to make sure you are happy. They stand behind their product. They quote a price, sign a deal and that is what you pay.... no surprises during the process! I would HIGHLY RECOMMEND THEM to everyone considering a kitchen, bath, or laundry room remodel. I would gladly show my kitchen to anyone wanting to see their work. Every time I walk into my kitchen, I say, "woooohoooo!!!! I just love my kitchen!!!!" It went from dark and dank to bright and beautiful!
Description of Work: They replaced a dark, cramped, depressing kitchen with a beautiful, airy, spacious, high end remodel that fit in the same space, but doubled my kitchen and added counter space. It is everything I could have asked for and more for less than anyone else was bidding. It included moving a window down 6 inches and adding a skylight, removing soffits (requiring new wallboard) painting the room and redoing a fancy ceiling decoration between the kitchen and dining area. The floor also had dry rot in front of the patio door, and they removed and replaced all of that underboard, also. The cupboards have pullouts and are solid wood, and the corian counters were made by them with a special window sill to match my counters. They also installed wainscoting in my dining area, and painted the door to the garage to match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

JERRY K.
03/2008
5.0
bathtub refinishing
  + -1 more
We selected Scott Logan and Bath Tune-Up primarily because we felt like Scott was straightforward, honest and provided a number of excellent references. Scotts bid was about in the middle of 4 bids that we received. Scott and his helper Joe did an excellent job on our project. They were always on time, cleaned up well each day, were very courteous and professional, and completed the job on budget. We are very pleased with the overall job they did.
Description of Work: Replaced fiberglass bathtub/shower with a new acrylic shower including shower door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,775

Jennifer G.
07/2007
1.0
cabinet refacing
  + -1 more
Very disappointing. I have a very busy schedule and to waste the time of the home meeting and a vacation day from work to go to the showroom for nothing, is really irritating.
Description of Work: Craig DeVos came over and took measurements of our kitchen. A couple days later, we met him in the showroom, to pick out door styles. He couldn't give us the estimate at that time, because his computer program had froze and he lost the schematic of our kitchen. This was a Friday and he told us, we'd have our estimate, the following Monday. I never heard from him, again. I called multiple times to inquire where our estimate was and never received any response.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from KITCHEN TUNE-UP
THERE ARE SEVERAL ISSUES THAT WERE NOT STATED. FIRST IS THAT I TOLD THE MEMBERS THAT I WOULD ATTEMPT TO GET THEIR BID OUT BEFORE I LEFT ON VACATION. I TOLD THEM THAT I WAS GOING OUT OF STATE AND WOULD RETURN IN APPROXIMATELY 8 DAYS. THEY DID ATTEMPT TO CALL SEVERAL TIMES BUT IN RURAL IOWA THE CELL COVERAGE IS NON-EXISTENT. AS SOON AS I GOT THE MESSAGES I CALLED THE OFFICE ONLY TO BE INFORMED THAT THEY WERE NO LONGER INTERESTED. I REGRET THE BREAKDOWN IN COMMUNICATION, THE MEMBERS EVIDENTLY WANTED ME TO WORK ALL WEEKEND AND THEN BE AVAILABLE DURING MY VACATION FOR QUESTIONS. THESE KINDS OF SITUATIONS MAKE US SOMETIMES WONDER ABOUT OUR NO-CHARGE DESIGN AND CONSULTATION POLICY.

JOANN S.
02/2007
1.0
cabinet refacing
  + -1 more
He walked away from the project. I hired someone else to do the work.
Description of Work: After having difficulty matching the color of the top cabinets, the sales rep. never came back. I called him twice and he said he was with a customer and then said he was ill. Never heard from him again. I still have two of his door samples.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from KITCHEN TUNE-UP
.

JILL W.
11/2006
5.0
countertops, cabinet refacing
  + 0 more
We could not be more thrilled with the process from start to finish (we are nearly there)! Working with Rich on the sales end was great. Not only was he enjoyable to work with, but he did what he said he would do at each step of the way. Our cabinet installer was also very pleasant. I had no concerns around giving him a key and allowing him to come and go as needed. He showed up each day at the time he said he would. We had a few concerns post install, and Gary was quick to respond and bring a team to our house to come up with a solution. The countertops were fixed in one business day, and I am certain our cabinets will be perfect soon as well. We have been working on our house for the last few months. From working with painters, carpet installers, landscapers, and kitchen remodelers, the only company who showed up for all meetings on time everyday was Kitchen Tune-Up. I cannot recommend this company enough. We have a beautiful kitchen, and the process could not have been better.
Description of Work: We had our kitchen cabinets re-faced, as well as a new quartz countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Response from KITCHEN TUNE-UP
THIS MEMBER IS CORRECT IN THE FACT THAT I DID NOT RETRIEVE 2 SAMPLE DOORS THAT I HAD MADE A SPECIAL TRIP TO DROP OFF. MY LAST CONVERSATION WITH HER WAS THAT WE HAD LOOKED AT ALL THE COLORS OF FOIL AND WOOD STAINS I HAD AVAILABLE AND NONE OF THEM MET HER NEEDS. I WAS AT A LOSS AS TO WHAT TO DO NEXT. SHE DID CALL TWICE TO REMIND ME ABOUT THE DOORS BUT HER WORK HOURS AND THE HOLIDAYS CAME INTO PLAY AND QUITE FRANKLY SHE JUST DROPPED OFF THE RADAR. MY OVERSIGHT IS NOT PICKING UP THE DOORS, BY HER OWN ADMISSION WE COULDN’T MEET HER NEEDS. UNFORTUNATELY SOMETIMES WE CAN’T MEET PEOPLE’S NEEDS.

SKYE E.
10/2006
3.0
custom cabinets
  + -1 more
We had Craig DuVos over for two appointments. He measured, and was thorough and very helpful. He helped us think through problem areas of the kitchen and other ideas. When it came down to it, his product just wasn't very good for the price. He was offering birch with partial particle board construction. We were able to get cherry cabinets with all ply-wood construction and more options in cabinetry (without going pure custom) for the same price with another cabinet place (The Cabinet Broker).
Description of Work: Craig DuVos came over, helped us design cabinetry for our kitchen, and gave us a quote. He measured, drew, and brought his laptop with the fancy viewable software the second time.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$1,250

DEB S.
10/2006
5.0
countertops, flooring contractor, cabinet refacing
  + 1 more
We found almost everyone associated with Kitchen Tune-Up to be friendly, professional, and flexible. They did good, sometimes great, work, and they offered a quality product. They showed up when they promised, and finished in a timely manner. We had occasion to change our minds about small details, and they obliged. The result is a nicely updated kitchen and two baths at a reasonable price.
Description of Work: Refaced kitchen and bath cabinets, installed new countertops and new flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

MARK E.
06/2006
5.0
cabinet refacing
  + -1 more
Very easy to work with. Rich had a lot of good suggestions and was very helpful in coming up with a plan for our kitchen that we would like. We were pressed for time and really wanted the job finished a little sooner than most could do it. Rich said he would try to get it done in time and did just that. The installation process took longer than expected but the result was beautiful. The installer was very experienced and helpful as well. A really nice guy to have working in your house for several days. I highly recommend Kitchen-Tune Up for kitchen refacing.
Description of Work: Refaced kitchen cabinets to include reconfiguration of drawers and doors. Built two new cabinets as well when we decided that the old ones wouldn't work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

JUSTIN K.
05/2006
1.0
home remodeling
  + -1 more
The salesman did come to our home and spent over an hour with my wife. Never did leave his card though. He indicated we would get a proposal in a few days. Never came. Effort to contact company to see what happened was completely ignored. unfortunately this is all too common with contractors anymore.
Description of Work: Estimate for new countertops, wood floor and cabinets in kitchen.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

Response from KITCHEN TUNE-UP
THE MEMBER DEMANDED KTU DUPLICATE AN EXISTING DOOR STYLE IN THEIR 80 YEAR OLD HOME. RICH PICKENS, OUR REFACING SALES MANAGER INFORMED THEM THAT WE COULD NOT DO SO. HE EXPLAINED THAT THE CABINETS SHOULD BE REPLACED DUE TO THEIR CONDITION, THE OBSOLETE DOOR STYLE, THE UNLEVEL FLOORS AND CROOKED WALLS. THE MEMBERS ALSO WANTED KTU TO REFINISH THEIR WOOD FLOORS, RICH EXPLAINED, WE DO NOT OFFER THIS SERVICE. RICH LEFT UNDER THE ASSUMPTION KTU WOULD NOT BE DOING BUSINESS WITH THE MEMBERS (THEY DID NOT WANT NEW CABINETS). THE MEMBER CALLED WEEKS LATER, RICH PROMPTLY CALLED HIM BACK THINKING THEY MAY NOW LIKE TO LOOK AT NEW CABINETS! THE MEMBER DEMANDED HIS ESTIMATE ON CABINET REFACING AND FLOOR REFINISHING, AGAIN RICH TRIED TO EXPLAIN TO HIM, WE DON'T REFINISH FLOORS AND WE DON'T REFACE CABINETS THAT SHOULD BE REPLACED AND WE CANNOT DUPLICATE THEIR DOOR STYLE. IT IS UNFORTUNATE BUT THESE THINGS HAPPEN, IN ORDER FOR KTU TO WARRANTY OR STAND BEHIND A PRODUCT IT BE WARRANTABLE.

JUSTIN K.
05/2006
1.0
cabinet refacing
  + -1 more
The salesman did come to our home and spent over an hour with my wife. Never did leave his card though. He indicated we would get a proposal in a few days. Never came. Effort to contact company to see what happened was completely ignored. unfortunately this is all too common with contractors anymore.
Description of Work: Estimate for new countertops, wood floor and cabinets in kitchen.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,000

    Contact information

    PO Box 1369, Clackamas, OR 97015

    www.kitchentuneup.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Refacing and Refinishing,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Flooring Sales and Installation,
    Doors,
    Interior Painting,
    Finished Carpentry and Woodworking,
    Skylights,
    Windows,
    Drywall,
    Cabinet Making,
    Bathtub Restoration

    FAQ

    KITCHEN TUNE-UP is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    KITCHEN TUNE-UP accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, KITCHEN TUNE-UP offers free project estimates.
    Yes, KITCHEN TUNE-UP offers eco-friendly accreditations.
    No, KITCHEN TUNE-UP does not offer a senior discount.
    No, KITCHEN TUNE-UP does not offer emergency services.
    No, KITCHEN TUNE-UP does not offer warranties.
    KITCHEN TUNE-UP offers the following services: CUSTOM & STOCK CABINETS, CUSTOM CABINET REFACING, COUNTERTOPS, & FLOORING.
    LINOLEUM FLOORING

    Contact information

    PO Box 1369, Clackamas, OR 97015

    www.kitchentuneup.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM